Ratings based on 101 verified reviews

4.0 out of 5
75% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

Posted 19 Sep 2019
The location is great The WiFi is very very bad The breakfast is not good
Comment from Hotel Management
20 Sep 2019 by Rabaa, Hotel Management
Dear guest, Thank you for your review,we will certainly reflect on the highlighted areas and we do appreciate your feedback. We are looking forward to welcoming you back again. Best regards,
1 out of 5
by a verified traveller from Halifax NS

Posted 18 Sep 2019
Service is very bad and the housekeeping they don’t clean the room probably
Comment from Hotel Management
19 Sep 2019 by Rabaa, Hotel Management
Dear guest, Thank you for your review, we will treat your feedback with the utmost seriousness . Please rest assured that we have passed your comments onto to my leadearship team to follow up on these matters . We look forward to welcoming you back again . Best regards,
4 out of 5
by a verified traveller from Tripoli.

Posted 7 Aug 2019
Nice hotel for a couple of nights in the heart of the Tunisian capital not far from many places of interest.
Comment from Hotel Management
8 Aug 2019 by Rabaa, Hotel Management
Dear guest, Thank you for having the time to complete a review following your recent stay with us .We are pleased to see that your last impression is a positive one and hope to have the pleasure to welcoming you back . Best regards,
3 out of 5
by a verified traveller

Posted 28 Jun 2019 on Ebookers
The hotel Is in a great location. Very clean hotel. Staff are ok but could be friendlier. Beds and pillows are very hard I could not sleep good due to the uncomfortable bed and it caused me to have back pain, pillows could not be used to sleep as they are very hard and bulky. No fridge of coffee making facilities in room
Comment from Hotel Management
28 Jun 2019 by Rabaa, Hotel Management
Dear guest, Thank you for your review. We are delighted to learn that you enjoyed our location and our rooms cleanliness . We appologize for the challenges you faced during your stay, so , we will do our utmost to make your stay as comfortable as possible. We look forward to welcoming you again . Best regards,
4 out of 5
by a verified traveller

Posted 23 Jun 2019
Staff are very friendly and helpful. Good location to city centre.
Comment from Hotel Management
24 Jun 2019 by RABAA, Hotel Management
Dear guest, Thank you for your review. We are pleased to see that your lasting impression is a positive one and hope to have the pleasure to welcoming you back. Best regards,
4 out of 5
by a verified traveller

Posted 29 Apr 2019
Comment from Hotel Management
3 May 2019 by Rabaa, Hotel Management
Cher client, Nous tenons à vous remercier d'avoir choisi notre hôtel. Cordialement,
4 out of 5
by a verified traveller

Posted 20 Apr 2019
Comment from Hotel Management
24 Apr 2019 by RABAA, Hotel Management
Dear guest, Thank you for taking the time to povide us a review. Hope to see you again. Best regards,
5 out of 5
by a verified traveller

Posted 8 Apr 2019 on Hotels
Comment from Hotel Management
11 Apr 2019 by Rabaa, Hotel Management
Dear guest, Thank you for your feedback. best regards,
4 out of 5
by a verified traveller from Dubai/New Jersey

Posted 5 Apr 2019
Property is clean and seems well managed. Great location. Great stay. Would stay again.
Comment from Hotel Management
6 Apr 2019 by Rabaa, Hotel Management
Dear guest, We appreciate that you have taken the time to share your personal experience and recognize our endeavors. It gives us great pleasure to read that you enjoyed the beautiful location and found the services provided by our colleagues to your satisfaction. We look forward to welcoming you back in the near future. Best regards,
5 out of 5
by a verified traveller

Posted 25 Mar 2019
Hotel is recently refurbished n very stylish. Excellent stylish breakfast area and lobby more 4 star style than 3 star. Breakfast was fresh and good but a little more variety would be appreciated as was there for 4 days. Quieter rooms at back of hotel and soundproofed windows kept the noise out well. Room was great, very clean, modern, comfy big bed, efficiently serviced every day. Shower sprayed water onto floor so had to keep the bathmat there to soak it up. Non soundproofed tiled floors so some scraping of chairs, shoed footfall could be heard echoing from room above but was very quiet otherwise. Stool only in room so ask for a chair if like me you need it for laptop work to support your back. Only one electrical socket in room, next to bed so recharging of laptop while at desk not possible, a work around is needed for that. Staff very helpful and informative indeed n arranged taxi with ease n better price than a haggled street one. They all spoke good English. Wifi generally good. Absolutely in the centre of city, minutes from Cathedral, Medina gate, tram stop to Bardo Museum and near plethora of restaurants and bars. Fabulous restaurant at Tunisian Palace Hotel nearby .I recommend this hotel, one of the best 3 star hotels I have stayed in
Comment from Hotel Management
26 Mar 2019 by Rabaa, Hotel Management
Dear Guest, Thank you for having the time to complete a review following your recent stay with us. We are so pleased to see that your lasting impression is a positive one and we hope to have the pleasure to welcoming you back. Best regards,