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Reviews of Grand Hotel Excelsior

4 out of 5
Grand Hotel Excelsior
Via Vittorio Veneto 66, Reggio Calabria, RC

Reviews

8.4

Very good

Rating 10 - Excellent. 60 out of 162 reviews" "
Rating 8 - Good. 74 out of 162 reviews" "
Rating 6 - Okay. 21 out of 162 reviews" "
Rating 4 - Poor. 4 out of 162 reviews" "
Rating 2 - Terrible. 3 out of 162 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Renee Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! Helpful and accommodating. Special thanks to the housekeeping staff as they were amazing! The first room we had was a junior suite(401). It was nice and spacious but there was this funny smell when you enter the room. So we switched to the next room which had a seaview(superior suite 423) and it was so cute! Love the curtains and I specially like that there are blackout curtains. So if you want to have a sleep in it’s perfect! The air conditioning is not that great. Can only go down up to 22.5 and cannot do anything about it. The safe in room 401 was tiny but the 423 safe was big enough to fit my laptop. It is not soundproofed rooms. I can still hear the people outside my room. The breakfast was good. A lot of choices. But it would have been nice if there are hot food included in the buffet like scrambled eggs(need to pay extra), sausages etc. But still it was a good spread. All in all the had a great time staying in this hotel. Definitely recommend toom 401 if you want a spectacular view of the sea and Athena! Thank you Grand Hotel Excelsior for a wonderful experience. Hope the next time I come back the air conditioning will be able to go down to 16 degrees😄

10/10 Excellent

Rinaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room, and location.
Stayed 3 nights in Feb 2024

10/10 Excellent

Arcangela

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff marvelous, hotel restaurant excellent. Across the street from museum of Bronzi di Riace and lungomare!
Stayed 1 night in Feb 2024

6/10 Okay

Liam, Concord

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Older Hotel being renovated currently. Friendly and attentive staff. Location is ok, not great but there are plenty of hidden restaurants that are fantastico
Stayed 5 nights in Oct 2023

8/10 Good

Kevin

Travelled with partner
Liked: Amenities
There was construction and our balcony was non accessible. It was always dark in the room. Wish I would have known. Staff was great
Stayed 3 nights in Oct 2023

10/10 Excellent

Ramona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Robert, The Villages

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property if you are visiting Reggio. Very convenient to visit all the places in Reggio that are interesting.
Stayed 2 nights in May 2023

10/10 Excellent

Ramona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Rufina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Bellkiss

Stayed 1 night in Sep 2022

10/10 Excellent

Antonino

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay!
Stayed 4 nights in Sep 2022

10/10 Excellent

Justin

Stayed 1 night in Jun 2022

8/10 Good

Joseph

Stayed 4 nights in Apr 2022

10/10 Excellent

BURNEAU

Stayed 1 night in Aug 2021

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok
Old Decor with not much for style or updating; padded and fabric walls; decent WiFi signal from room.
Stayed 1 night in Aug 2021

8/10 Good

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Tim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location physically and very friendly staff. Slightly outdated decor but in very good state of hygiene.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good 4 stars hotel, really close to the main museums and the seaside. I would definitely recommend
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property in an excellent location. Great staff and comfortable and spacious room. Only issue was that, while the hotel advertises itself as non-smoking, the first room they brought us to reeked of smoke. They quickly changed our room, but the manager admitted they have a problem controlling their guests’ smoking. This needs correction!
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Older style hotel right the centre of Reggio, just opposit the museo nazionale. Rooms are decorated in style with a small balcony with partial view of the sea. Staff are very helpful: I broke my glasses and they left no stone unturned to help me repair them - it was a sunday. I left some important things in my room upon check out, returned 4 hours later - found, no problem. Thank you, room maid for room 405! Had dinner at the restaurant, very expensive, good service. Some negatives - dinner, the insalata mista consisted mainly of mais (it should not be called salad). The sepia was too hard. These complaints relate inky to the price if the meal. - breakfast service was poor. Slow in cleaning tables, very small selection - sliced cheese, ham and prosciutto. Ham and prosciutto were finished (or almost) on each of my 3 days there and I had to ask to replenish. I also had to ask for coffee on the first 2 days, on the third day there was noone to ask, so no coffee at all (couldn't wait, check-out time).
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the museum and ferry. Outdated style from 1970s and 80s. Clean and comfortable.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining room with breathtaking beautiful views of Sicily, The Straits of Messina and Reggio di Calabria. The proximity of the hotel to the walk along the seafront. The fabulous Archaeological Museum, is right beside it. The railway station is just across the road, ferries to Sicily are a short train journey .
Stayed 4 nights in Jul 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the stay.
Very happy with staff,service, and lovely hotel . Thanks for the upgrade.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service
Great room and bathroom with fantastic view of Messina
Stayed 1 night in Jun 2019

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
lovely bed hot shower beautiful views comfortable chairs in reception Breakfast staff not very attentive to our requirements in fact we were not asked if we would like coffee at all
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location - by the sea, very good hotel. Worth the money.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad overall restaurant not very good service not very frendliy
Stayed 1 night in Sep 2018

6/10 Okay

R

Liked: Cleanliness, staff & service
It was ok. Hotel is older but clean nothing special
Stayed 1 night in Sep 2018

8/10 Good

KRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice hotel & restaurant, accomodated my gluten intolerance easily. Staff was very serviceable. Neighborhood was not super and hotel parking was an extra.
Stayed 2 nights in Aug 2018

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Lisa, Washington, D.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel. Very near the beach and shopping.
Stayed 1 night in Jul 2018

8/10 Good

Alan, Indiana

Liked: Staff & service
Hotel was 3.5 stars there are not a lot of great options in this town
Stayed 2 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing. Hard bed and pillows. Dirty night tables. Stained tablecloths in restaurant.
Stayed 1 night in Oct 2017

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falsely Advertised
The website falsely advertises this hotel. It's old, out of date & run down. To make matters worse the room was falsely advertised and we had to book two rooms when we got there at additional charges. The only thing this hotel has going for it is the central location otherwise I would advise not to book this property.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Massimiliano at front desk extremely helpful. Perfect location for visiting the Riace bronzes and for enjoying the promenade. Incredible views of the Straits of Messina.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location
It was a great hotel with great staff

6/10 Okay

Dominic

Disliked: Cleanliness
Easy access to Sicily , and city of Reggio Calabri
The female staff at front desk were not friendly or professional.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overpriced for a junior suite
Nice hotel but offering a sea view is stretching it a bit

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with friendly staff
The hotel location was optimal. Staff and service were friendly and accommodating. The outside of the building could be improved.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right across from the beach. Nice pedestrian friendly area. Large and walkable street a block away with all of the high end shops. Food was amazing.

6/10 Okay

Verified traveller

10/10 Excellent

Stephen, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to museum, shops and the coast
Great hotel, close to the archaeological museum, the shopping district and the promenade by the coast.The only drawback was that they charged for breakfast room service which was unspecified on the menus.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Faded glory
Like going back in time. Nothing appears to have been updated since the 80s. If they replaced the carpets and bathrooms, the hotel could get away with the retro look. But the shabbiness of the rooms really lets things down.

6/10 Okay

Trish, Melbourne, Australia

Only a night in Reggio de Calabria
After the warmth and friendliness of Sicily, the staff seemed cool, even disinterested. The hotel had parking readily available in the street, which was helpful, and was in a good location in walking distance to the promenade and the Corso Guiseppe Garibaldi. Easy walking to dinner. The advertisement made a great fuss about the spa bath in the room, but it didn't work. Otherwise clean and comfortable.

10/10 Excellent

Alessandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Buon hotel con una certa classe e che se anche non nuovissimo si mantiene in ottima efficienza. Ottima scelta di qualità su Reggio
Stayed 1 night in Feb 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto ok colazione suprr
Stayed 1 night in Nov 2023