Reception

Reviews of Østergaards Hotel

3 out of 5
Østergaards Hotel
Silkeborgvej 94, Herning

Reviews

7.6

Good

Rating 10 - Excellent. 141 out of 633 reviews" "
Rating 8 - Good. 265 out of 633 reviews" "
Rating 6 - Okay. 170 out of 633 reviews" "
Rating 4 - Poor. 43 out of 633 reviews" "
Rating 2 - Terrible. 14 out of 633 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with family
Nice and clean. Excellent breakfast. Good staff
Stayed 1 night in Jul 2023
Response from Receptionen on 1 Aug 2023
Hej Brian.Tak for din feedback.Vi er glade for din fine anmeldelse af dit ophold. Vi håber, at vi igen en anden gang kan byde jer velkommen på Østergaards Hotel.

6/10 Okay

Martin

Stayed 2 nights in May 2023
Response from Tinne on 23 Jun 2023
Hej Martin.Tak for din feedback.Vi er glade for din anmeldelse af dit ophold. Vi håber, at vi igen en anden gang kan byde jer velkommen på Østergaards Hotel.

8/10 Good

Kai Man

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022
Response from Receptionen on 1 Oct 2022
Tak for jeres feedback.Det glæder os, at I havde et godt ophold.Vi håber, at en anden gang kan byde jer velkommen på Østergaards Hotel.

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very small but clean. The staff was very helpful.
Stayed 3 nights in Aug 2022
Response from Receptionen on 7 Sept 2022
Hej Janice. Tak for din feedback, vi sætter stor pris på den. Vi er glade for at I havde et godt ophold.

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Close to the shopping centre, but a bit far from the pub area. Good value!
Stayed 2 nights in Jun 2022
Response from Receptionen on 21 Jun 2022
Hej Samantha Tak for din feedback. Det glæder os at I havde et godt ophold. Vi håber, at vi en anden gang kan byde jer velkommen på Østergaards Hotel. Hav en god dag.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Nothing special
The stay was OK. We stayed in the Executive Suite which was just a larger room, no bathroom items, no chocolates, a really tiny electric kettle and no choice of teas. The room was cold on arrival but warmed up after we put on the heating.
Stayed 1 night in Sep 2021
Response from Receptionen on 20 Sept 2021
Tak, fordi du overnatter hos os. Vi sætter stor pris på din feedback!

6/10 Okay

Vinoth

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check-in was quick and easy. Check-out is mess. If you take dinner in the hotel, it will be on your room and you have to pay in the morning. So, quick check-out is not possible. 2 people were working in the reception in that morning. But nobody was there in the reception during the busy hours. I had to wait 10 minutes to check-out. There is no bell to call them. Breakfast: boiled egg + yoghurt + 3 types of bread.
Stayed 1 night in Sep 2021
Response from Receptionen on 20 Sept 2021
Hello Vinoth. Thank you for you feedback. The reception staff is also working at the breakfast restaurant, we regret that you had to wait for the check-out.

8/10 Good

Michel

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Receptionen on 20 Sept 2021
Tak, fordi du overnatter hos os. Vi sætter stor pris på din feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2021
Response from Tinne - receptionen on 31 Jul 2021
Tak for din feedback. Det glæder os, at I har haft et godt ophold.

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Don't go there during the hot summer time
Stayed 3 nights in Jul 2021
Response from Dan on 17 Jul 2021
Thank you for staying with us. We are sorry your room was to hot. We appreciate your feedback.

6/10 Okay

Anders Thirup

Disliked: Cleanliness, staff & service, property conditions & facilities
Generous image.
We arrived for a 1 night stay, the reception was closed and a handful of envelopes with guests names were strayed on the counter. We got to our room and I have to say, the pictures of the room are VERY generous! Especially the bathroom. There were toiletries for use, small shampoos and soap, but some of them looked used and unsanitary. The light in the bathroom was connected to a very old and LOUD exhaust fan. The room may have been modern 20-30 years ago. The bed and linen was comfortable though. In the morning we went for breakfast, which was surprisingly good, given our impressionsnof the hotel from the room condition. I am happy we spent a free reward night, and didn't pay for the experience.
Stayed 1 night in Aug 2020
Response from Dan on 19 Aug 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Rolf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent cheap hotel with kind people
Hotel was cheapish, and personel was very polite and nice. Beds were great, and in general the hotel was a good stay.
Stayed 1 night in Feb 2020
Response from Dan on 20 Feb 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Dan on 22 Oct 2019
Tak, fordi du overnatter hos os. Vi sætter stor pris på din feedback

10/10 Excellent

Ilyas

Liked: Cleanliness, staff & service
Stayed 8 nights in Oct 2019
Response from Dan on 16 Oct 2019
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite and peaceful
Stayed 2 nights in Oct 2019
Response from Dan on 15 Oct 2019
Thanks for staying with us. We appreciate your feedback

8/10 Good

Maren

Business traveller
Liked: Cleanliness, staff & service
Comfy business hotel
Wonderful staff and breakfast included is a huge plus. The room was spacious and bed comfy, the hotel could do with a upgrade and carpeted floors are a thing of the past
Stayed 1 night in Oct 2019
Response from Dan on 7 Oct 2019
Thank you for staying with us. We really appreciate your feedback

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Jul 2019
Response from Østergaards Hotel on 10 Jul 2019
Dear Robert. Thank you for your review of Østergaards Hotel. We appreciate your feedback. We hope to welcome you again another time.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and clean and comfortable bedrooms.
Rooms are basic but clean, fresh and comfortable. Staff are very friendly and check in and check out was seamless. Building looks a bit old and worn out as you approach but try and overlook that and get inside.
Stayed 1 night in Jun 2019
Response from Tinne Kirkeby on 18 Jun 2019
Dear David. Thank you for your review. We hope, that we can't wish you welcome another time at Østergaards Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from Tinne Kirkeby, the reception on 4 Jun 2019
Thank you for your feedback.

6/10 Okay

Rajiv, New Delhi india

Stayed 1 night in Feb 2019
Response from Dan on 9 Feb 2019
Thanks for staying with us. We appreciate your feedback

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Poor value for money
The hotel is not in a good shape, it should be renovated. I think it ha been renovated the last time in the 1970's. It was also very astonishing that the restaurant of the hotel is open only between 6 - 8 pm ! The value for money is thus very poor.
Stayed 3 nights in Jan 2019
Response from Østergaards Hotel on 1 Feb 2019
Dear Timo, Thank you for your rewiew of Østergaards Hotel. We have noted your suggestion for improvements.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay and the hotel was situated in a good distance to the Exhibition area in Herning.
Stayed 1 night in Nov 2018
Response from Tinne Receptionist on 21 Nov 2018
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Tinne Receptionist on 21 Nov 2018
Thank you for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice. It is close to a mall so within walking distance of some more places to eat
Stayed 1 night in Sep 2018
Response from Østergaards Hotel on 3 Oct 2018
Thank you for your feedback. We hope to welcome You again at Østergaards Hotel.

10/10 Excellent

Raimundas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from GF on 4 Sept 2018
Mange tak for jeres feedback

8/10 Good

Andrew

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2018
Response from Dan on 16 Aug 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Speedy Check-In
My husband and I were in town to watch the Hockey championships. We were very satisfied with our stay. We walked easily from the train station to the hotel with our backpacks. We found the check-in process to be extremely efficient. The staff was really kind and gave us directions to the airport shuttle the next morning. Our beds were comfortable and the shower was great.
Stayed 1 night in May 2018
Response from gf on 19 Jun 2018
mange tak

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from gf on 19 Jun 2018
mange tak

10/10 Excellent

J.P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Very clean hotel. Staff were friendly. Well located
Response from Tinne on 28 Feb 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Stayed here for work, walking distance to center of town and right across from a shopping center. Rooms were nice and had the continental breakfast in the morning.
Response from Tinne on 28 Feb 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Staff & service
It was a very basic hotel. If we were staying for more than 2 nights I would not have booked this hotel. It's good for the value but not very comfortable and it does not have many amenities
Stayed 1 night in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant staff especially Ida.
I never write reviews but Ida was fantastic. She was really helpful and friendly throughout our stay and went out of her way to get us a table at a restaurant that we were told was fully booked. Love Denmark and Ida made it even better!

6/10 Okay

Steve, England

Functional hotel on the outskirts of Herning
Overall clean and presentable. Bed very uncomfortable. Breakfast adequate. Rooms need updating. Shower worked eventually just about. Hotel staff friendly and hotel and room was warm throughout my stay and was cleaned regularly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Pat, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Rooms
Hotel convenient to shopping center across the street. Rooms big, clean, modern. Handy lift. Decent breakfast.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Typical business hotel
Restaurant closed Sunday evening, otherwise ok with friendly,helpful staff

10/10 Excellent

Leif

Stayed 4 nights in Dec 2023
Response from Receptionen on 7 Feb 2024
Hej Leif. Tak for din feedback. Vi sætter stor pris på den. Vi håber, at vi igen en anden gang kan byde dig velkommen på Østergaards Hotel. Med venlig hilsen Receptionen

4/10 Poor

Martin

Business traveller
Disliked: Property conditions & facilities, room comfort
Det er fint til en hurtig overnatning, det er dog slidt og meget lidt udvalg af morgenmad
Stayed 1 night in Dec 2023

10/10 Excellent

Anker Møller

Stayed 1 night in Nov 2023

10/10 Excellent

Tina Hvenekilde Linnet

Stayed 2 nights in Nov 2023

8/10 Good

Kjersti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kort opphold da vi kom sent og reise tidlig. Rent og stort rom. Dusjhodet hadde meget spredt spredning og tynn vannstråle. Savnet bacon på frokostbordet. Ellers tipp topp
Stayed 1 night in Nov 2023
Response from Receptionen on 1 Dec 2023
Hej Kjersti.Tak for jeres feedback.Vi sætter stor pris på den. Vi håber, at vi igen en anden gang kan byde jer velkommen på Østergaards Hotel.

10/10 Excellent

Hans

Stayed 1 night in Nov 2023
Response from Receptionen on 14 Nov 2023
Hej Hans.Tak for din anmeldelse.Det glæder os, at I havde et godt ophold.Vi håber, at vi igen en anden gang kan byde jer velkommen på Østergaards Hotel.

6/10 Okay

Peter

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Besynnerlig eldragning i rummet. Frukosten god men litet utbud.
Stayed 1 night in Oct 2023
Response from Receptionen on 3 Nov 2023
Hej Peter.Tak for din feedback.Vi sætter stor pris på den. Vi håber, at vi igen en anden gang kan byde jer velkommen på Østergaards Hotel.

8/10 Good

Martin

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Receptionen on 3 Nov 2023
Hej Martin.Tak for din feedback.Vi er glade for din anmeldelse. Vi håber, at vi igen en anden gang kan byde jer velkommen på Østergaards Hotel.

10/10 Excellent

Jens

Stayed 1 night in Oct 2023
Response from Receptionen on 27 Oct 2023
Hej Jens.Tak for din feedback.Vi er glade for din fine anmeldelse af os. Vi håber, at vi igen en anden gang kan byde jer velkommen på Østergaards Hotel.

10/10 Excellent

Jes

Stayed 1 night in Oct 2023
Response from Receptionen on 27 Oct 2023
Hej Jes.Tak for din feedback.Vi er glade for din fine anmeldelse af os. Vi håber, at vi igen en anden gang kan byde jer velkommen på Østergaards Hotel.

10/10 Excellent

Kirsten Klars

Stayed 2 nights in Oct 2023
Response from Receptionen on 14 Oct 2023
Hej Kirsten og Klaus.Tak for jeres feedback.Vi er glade for din fine anmeldelse af os. Vi håber, at vi igen en anden gang kan byde jer velkommen på Østergaards Hotel.

8/10 Good

Kim

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Receptionen on 6 Oct 2023
Hej Kim.Tak for din feedback.Vi er glade for din fine anmeldelse af os. Vi håber, at vi igen en anden gang kan byde jer velkommen på Østergaards Hotel.

8/10 Good

Ulf

Stayed 1 night in Oct 2023
Response from Receptionen on 6 Oct 2023
Hej Ulf.Tak for din feedback.Vi er glade for din fine anmeldelse af os. Vi håber, at vi igen en anden gang kan byde jer velkommen på Østergaards Hotel.

10/10 Excellent

Mogens

Stayed 1 night in Sep 2023
Response from Receptionen on 6 Oct 2023
Hej Mogens.Tak for din feedback.Vi er glade for din fine anmeldelse af os. Vi håber, at vi igen en anden gang kan byde jer velkommen på Østergaards Hotel.