It was an expensive hotel, but not worth the cost, and the service was poor. The wifi was good, which was critical for my work. However, I have a blood sugar issue, and when it dropped for me at 10 pm, I tried to call room service, but the phone in the room was broken. There was no minibar food, so I rushed down to get food from the restaurant (remains open until midnight.. gotta love Spain!) and waited at the door for about 10 minutes and nobody came to help. Eventually, feeling ill from my blood sugar, I went to the front desk since they have a "grab and go" service where you can buy food or drinks from a fridge at the front desk. The person at the front desk told me they only sell the snacks and drinks after midnight and that I needed to go back to the restaurant. Telling them that I didn't care what I ate, I just needed something because I was getting dizzy, and couldn't stand and wait 10 minutes for someone to even come seat me in the restaurant, she just said "you have to go to the restaurant". She did at least try to call the restaurant and the food people for room service, but niether picked up for her either. However I'm shocked she was unwilling to even sell me a snack or a drink. Needing something, I staggered back over to the restaurant and someone eventually helped me after I waited for 10 more minutes, but I didn't get my food for another 15 or 20 minutes. Honestly, this was mostly just very poor service, but the quality of the hotel is worse than most $250 room