Ratings based on 226 Verified Reviews

4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Oakham

Great location

Posted 16-Aug-2017
Hotel is very tired and needs to be updated to remain a realistic 4* property but it is in a great location. The staff are helpful and breakfast is good quality but the area around the pool is too cramped and the pool is freezing cold.
Comment from Hotel Management
16-Aug-2017 by Ludwig Van Heddegem, Hotel Management
Dear Claire, Thank you for your review and rating the Vila Galé Marina. All comments and suggestions from our customers are extremely important and it helps us to correct any deficiencies and improve the level of our services. The Maintenance Team of Vila Galé Marina is constantly doing their utmost to improve the comfort of our guests, we do apologize for the inconvenience caused. Thank you for choosing the Vila Galé Marina Hotel and we hope to welcome you again soon in one of our 27 Vila Galé Hotels in Portugal and Brazil. Kind regards, Ludwig Van Heddegem General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Posted 03-Aug-2017
Nice hotel close to beach and other amenities. Definitely not a four star
Comment from Hotel Management
08-Aug-2017 by Ludwig Van Heddegem, Hotel Management
Dear Michael, First of all, thank you for taking the time to make your review about our Hotel, which deserve our best attention. All comments and suggestions from our customers are extremely important and it helps us to correct any deficiencies and to improve the level of our services. Once again thank you for choosing the Vila Galé Marina Hotel and I look forward to read you soon. Best regards, Ludwig Van Heddegem General Manager
2 out of 5
by A verified traveller

Noisy and rundown

Posted 25-Jul-2017
Pros: Breakfast
Cons: Needs a complete renovation and staff should be trained on customer service.
Location: It's in the centre of Vilamoura, close to the beach.
I would not stay in this hotel again. It was very noisy, rundown and overall there was not a nice atmosphere. Staff at reception were not friendly and welcoming. The extra bed we had in our room for our child was so uncomfortable and squeaky that we had to take the matras off and put it on the floor. Luckily we had only one night at this hotel as i could not manage another night here. Breakfast was fine.
Comment from Hotel Management
29-Jul-2017 by Ludwig Van Heddegem, Hotel Management
Dear Mo, Thank you for your review and rating the Vila Galé Marina. All comments and suggestions from our customers are extremely important and it helps us to correct any deficiencies and improve the level of our services. We regret that we did not meet your expectations and we would appreciate if you could give us a second opportunity to show our know how of hospitality. Thank you for choosing the Vila Galé Marina Hotel and we hope to welcome you again soon in one of our 27 Vila Galé Hotels in Portugal and Brazil. Kind regards, Ludwig Van Heddegem
5 out of 5
Recommended
for Everyone
by A verified traveller from Abedreen

Fantastic Hotel

Posted 12-Jul-2017
Pros: I liked the size of the facilities and also the staff were very helpful
Cons: Only downside is having to pay for the use of a safe but its not too expensive
Location: Very close t the beach, marina and bus/train stops
Rooms are clean and tidy with the cleaners making a thorough job. Pool is kept tidy and clean everyday. Breakfast buffet has a lot of selection whether you want hot or cold food. Staff very informative about the area and best ways to get to where you want to go. Very close t the beach, marina and bus/train stops. Indoor pool and steam room along with gym available too. Highly recommend.
Comment from Hotel Management
16-Jul-2017 by Ludwig Van Heddegem, Hotel Management
Dear Euan, First of all, thank you for taking time to make your review about our Hotel, which deserve our best attention. We were pleased to hear that you enjoyed your stay. It will be a pleasure for us to welcome you back at one of our 27 Vila Galé Hotels in Portugal or Brazil. Thank you for your preference. Best regards, Ludwig Van Heddegem General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely Hotel and staff, hotel is a bit run down

Posted 07-Jul-2017
Lovely stay, hotel staff extremely helpful and pleasant. Hotel as a whole is lovely, does need a good refurbishment. It's a bit run down with the paintwork and the lobby, but apart from that it was lovely. Right next to Marina and about a 20/30 minute walk to the main beach. Definitely would go back.
Comment from Hotel Management
11-Jul-2017 by Ludwig Van Heddegem, Hotel Management
Dear Guest, Thank you for your review and for choosing the Vila Galé Marina Hotel during your recent visit to the Algarve. We are pleased to learn that you enjoyed your stay at our hotel and consider coming back. This Winter the hotel is undergoing a partly refurbishment, which we hope you will be able to enjoy during your next stay with us. We look forward to welcome you soon in one of our 27 Vila Galé Hotels in Portugal and Brazil. Kind regards, Ludwig Van Heddegem General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Jul-2017
Great location for all amenities, great views of both pool and marina. Would recommend staying in vilamora.
Comment from Hotel Management
11-Jul-2017 by Ludwig Van Heddegem, Hotel Management
Dear Guest, We want to thank you for taking time to make your review about the Vila Gale Marina Hotel, which deserve our best attention. All comments and suggestions from our customers are extremely important and it helps us to correct any deficiencies and improve the level of our services. It will be a pleasure for us to welcome you back at Vila Gale Marina or any other of our 27 Vila Galé Hotels in Portugal or Brazil. Best regards, Ludwig Van Heddegem General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from South Carolina, US

Nice hotel and pool area

Posted 29-Jun-2017
Very pleased with our experience. Close to many restaurants and the marina. Big pool area with pool bar and games. Would recommend to a friend!
Comment from Hotel Management
11-Jul-2017 by Ludwig Van Heddegem, Hotel Management
Dear Guest, Thank you for your lovely review as we are pleased to find you have had a great stay with us. We look forward to welcoming you again in a near future and thank you for recommending the Vila Galé Marina Hotel Kind regards, Ludwig Van Heddegem General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from toronto

Very short walk to marina where its all happening.

Posted 26-Jun-2017
Very large hotel, lots of golfers who are loud and rude, breakfast is fine although noisy, excellent hotel staff all around, free parking outside, excellent location, hotel tries hard to entertain guests although very difficult to compete with the marina, very large clean rooms, bar fridge and safe.
Comment from Hotel Management
16-Jul-2017 by Ludwig Van Heddegem, Hotel Management
Dear Ellen, Thank you for your kind review as we are very pleased to hear you have enjoyed your stay at the Vila Galé Marina. Thank you for choosing the Vila Galé Marina Hotel and we hope to welcome you again soon in one of our 27 Vila Galé Hotels in Portugal and Brazil. Kind regards, Ludwig Van Heddegem General Manager
3 out of 5
by A verified traveller

Dated Hotel

Posted 23-Jun-2017
Very dated hotel in need of upgrade. Rooms were clean but tired looking. Breakfast every morning was cold and tasteless. Wifi was awful. We stayed on 9th floor and had no signal. In good position close to marina
Comment from Hotel Management
10-Jul-2017 by Rosario Ribeiro, Hotel Management
Dear Guest, Thank you for taking the time to review our hotel as your comments are very important and help us to improve our standards and service. We will be undergoing some refurbishment work in the hotel this coming winter hoping this will improve our guests comfort. Our wifi is due shortly to be upgraded with a stronger and viable signal. We hope you may choose one of our 27 Vila Galé Hotels on a future holiday. Kind regards Rosário Ribeiro
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect location

Posted 07-Jun-2017
Fantastic hotel Fab views Location Staff & Breakfast
Comment from Hotel Management
16-Jul-2017 by Ludwig Van Heddegem, Hotel Management
Dear Guest, Thank you for your kind review as we are very pleased to find you have enjoyed your stay at the Vila Galé Marina. We are pleased to hear that you enjoyed our hotel and we look forward to welcome you again soon in one of our 27 Vila Galé Hotels in Portugal and Brazil. Kind regards, Ludwig Van Heddegem General Manager