Ratings based on 268 verified reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

Posted 1 Nov 2019
I liked the large apartments with comfy beds I liked the breakfast It is tired and could do with updating I didn’t like the old sun beds
Comment from Hotel Management
5 Nov 2019 by Pereira, Hotel Management
Dear Guest, Thank you very much for your comments and review. We will improve the details you refer about our facilities, and we are glad to know that overall you enjoyed your stay with us. We look forward to welcome you again at Dom Pedro Portobelo in the future. Kindest regards, Cláudio Pereira Resident manager
4 out of 5
by a verified traveller

Posted 27 Oct 2019
Property was clean, decor tired needs updating . Breakfast buffet menu good Staff was pleasant Over all enjoyed my stay.
Comment from Hotel Management
28 Oct 2019 by Pereira, Hotel Management
Dear Guest, Thank you very much for your comments and review. We will improve the details you refer about our facilities and we are glad to know that overall you enjoyed your stay with us. We look forward to welcome you again at Dom Pedro Portobelo in the future. Kindest regards, Cláudio Pereira Resident manager
5 out of 5
by a verified traveller

Posted 18 Oct 2019
All is good! Reception staff and cleaners are all very friendly and helpful. Hotel is always clean as is the swimming pool. See you again next year!
Comment from Hotel Management
21 Oct 2019 by Pereira, Hotel Management
Dear Guest, Thank you very much for your kind review. It’s great when guests enjoy their stay with us and also important to know that our guests are satisfied with our facilities and services. We look forward to welcome you again at Dom Pedro Portobelo. Kind regards Claudio Pereira Resident manager
5 out of 5
by a verified traveller

Posted 20 Sep 2019
Excellent hotel. The room was huge, we wasn’t expecting so much room as there was only two of us. The decor was a little out dated but very clean. Breakfast was basic but nice. Very close to the marina which was perfect
Comment from Hotel Management
26 Sep 2019 by Pereira, Hotel Management
Dear Guest, Thank you very much for your comments and review. We will improve the details you refer about our services and we are glad to know that overall you enjoyed your stay with us. We look forward to welcome you again at Dom Pedro Portobelo in the future. Kindest regards, Claudio Pereira Resident manager
4 out of 5
by a verified traveller

Posted 5 Jul 2019
Our first time in Vilamoura and enjoyed it very much. The hotel location was excellent, great view from our room (618) but I think most of the rooms would have a good view. All staff were very helpful, attentive & friendly. Must leave a special thank you to Savyata & Anil, they both looked after us (& everyone else) fantastically, nothing was any trouble. I must add that all the waiting on/dining room staff were a credit to your hotel, I personally do not think they get the praise they should. Along with the cleaners etc they are the backbone of the establishment. Every part of the hotel we used was very clean, amenities good but everything looks a little dated. Décor, furniture, sun loungers etc Overall, we really enjoyed our stay & would not hesitate to stay again & have recommended to friends and family.4 Thank you
Comment from Hotel Management
9 Jul 2019 by cannigia, Hotel Management
Dear Guest, Thank you very much for your detailed and kind review. It’s great when guests enjoy their stay with us and also important to know that our guests are satisfied with our facilities and services. We look forward to welcome you again at Dom Pedro Portobelo Kind regards Claudio Pereira Resident manager
5 out of 5
by a verified traveller

Posted 17 Jun 2019
This was my 8th visit to this hotel. Rooms are really spacious and it’s in an excellent location
Comment from Hotel Management
21 Jun 2019 by cannigia, Hotel Management
Dear Client, Thank you very much for your return to Dom Pedro Portobelo and for taking the time to post your thoughts here. We are happy to know you enjoyed your visit, and we hope we can welcome you back to our hotel very soon. Kind regards, Claudio Pereira Resident manager
5 out of 5
by a verified traveller

Posted 13 Jun 2019 on Hotels
The hotel is very dated but very clean , the rooms are large and comfortable and the staff are fantastic
Comment from Hotel Management
21 Jun 2019 by cannigia, Hotel Management
Dear Sir, It is a pleasure to read your comments here at Hotels.com, regarding your recent stay at Dom Pedro Portobelo. We are delighted to read that we were able to meet your expectations and that you enjoyed your visit to Vilamoura. We hope to have the pleasure of welcome you again very soon at Dom Pedro Portobelo. Kind regards, Claudio Pereira Resident manager
3 out of 5
by a verified traveller

Posted 5 Jun 2019
Staff were very helpful. Layout of the apartment could be better.
Comment from Hotel Management
7 Jun 2019 by cannigia, Hotel Management
Dear Guest, Thank you very much for your review of Dom Pedro Portobelo. Please accept our apologies for not reaching completely your expectations. We have registered your details and service recommendations, in order to make the necessary improvements. I hope you allow us a second chance as we can welcome you back at Dom Pedro Portobelo. Kindest regards, Claudio Pereira Resident manager
5 out of 5
by a verified traveller

great!

Posted 30 May 2019 on Hotels
Loved my stay here. From the moment I arrived everything couldn't have been better. They arranged for my room to be ready prior to check in time and were so helpful. decent sized apartment with a large balcony with free fruit and water waiting. Pool area is very clean with plenty of loungers and also seats outside by the restaurant. 2 supermarkets only a couple of minutes away and the marina is literally on your doorstep. I will definitely stay here again.
Comment from Hotel Management
4 Jun 2019 by cannigia, Hotel Management
Dear Client, It is a pleasure to read your comments here at Hotels.com, regarding your recent stay at Dom Pedro Portobelo. We are delighted to read that we were able to meet your expectations and that you enjoyed your visit to Vilamoura. We hope to have the pleasure of welcome you again very soon at Dom Pedro Portobelo. Kind regards, Claudio Pereira Resident manager
5 out of 5
by a verified traveller

Splendid ambience

Posted 20 May 2019 on Hotels
it was quite good
Comment from Hotel Management
21 May 2019 by cannigia, Hotel Management
Dear Guest, Thank you very much for your kind review. It’s great when guests enjoy their stay with us and also important to know that our guests are satisfied with our facilities and services. We look forward to welcome you again at Dom Pedro Portobelo. Kind regards Claudio Pereira Resident manager