The staff by the pool and housekeeping were always accommodating! Only thing I wouldn't recommend were the staff in the restaurant on the 3rd floor - quite snobby to us as a young couple. Overall, amazing stay, brilliant service and would definitely return.
Location is great, right on the port and many dining options. Reception area was small and very busy. Though the room and bathrooms were very spacious by European standards.
The room, hall, and bathroom were not cleaned well unfortunately. Some rubbish were left on the carpet as we made our way to our room, leaving a bit of negative first impression.
The beds were clean, you can tell one was sagged and slanted to one side.
Expected some rough edges in the closet and in the corners. Overall I'd stay there again for the convenience, but only for a short time.
Great location, lovely view. Room spacious, comfortable, well serviced, cool (paid for triple delux). Staff very helpful booking taxi for 5am, printing out maps and timetables for trip to castle d'if, opening bottle of wine and supplying wine glasses. A great bilt hole in a busy city.
Great place to stay for our Marseille holiday. Only a 10 minute walk down to Vieux Port to soak up the atmosphere of the harbor, cafes, restaurant and bars. It has excellent facilities and enjoyed the pool and Spa treatments available. The hotel was quiet at night. The small fridge in rooms allowed us to keep our drinks and picnic food cool for our daily excursions. Staff were very helpful with any enquiries. Jordan was particularly helpful helping us to print off boarding passes.
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