Front of property – evening/night

Reviews of Le Luxe Boutique Hotel

3.5 out of 5
Le Luxe Boutique Hotel
Fa Ngum Road, Watchan Village, Box 5, Chanthabury District, Vientiane

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 66 reviews" "
Rating 8 - Good. 22 out of 66 reviews" "
Rating 6 - Okay. 18 out of 66 reviews" "
Rating 4 - Poor. 5 out of 66 reviews" "
Rating 2 - Terrible. 4 out of 66 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

8/10 Good

Dustin

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2020

6/10 Okay

Lex

Business traveller
Basic accommodation
An old hotel but a decent location . Rooms are large, breakfast is very spartan and that’s a generous assessment.
Stayed 2 nights in Nov 2019

2/10 Terrible

Vanh, LA, California

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing good about this place. Definitely avoid this place. First of all, it needs to be tear down and rebuild. I booked a room and when I got the room it was on the bottom next to the back that smells like wet dog. Inside the room smells stale, no air flow, towels are all torn up and light beige color not from the actual color. it used to be white but didn't; it looks like they got from second hand store. I asked to change room and they moved me to another room but its no different and charge me additional $15 that would put me at a rate that would be a 4-5 stars hotel. I slept full clothes because I'm scared to laid on the sheet just from the condition of the place. bathroom all mildew and no shower head; literally have to hold the shower head while showering. toilet seat broken and I had to disinfected with anti bacteria wipes before using it. If I can only upload video and pictures of this place as part of my review that would some up how I am describing it. I stay at hostel before and nothing compare to how dirty this place is. Staffs are not very friendly, maybe they're just don't care. Breakfast looked decent but how the conditions of the hotel is, i did not trust eating it. I went out to eat at another place. Paint on the all are peeling off. Floor squeaks, door don't shut right. i didn't spend much time in the room because it doesn't feel welcoming because of the condition so I stay at the bar next to it all night until ready to sleep. stay at your own risk
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flash flood, no emergency plan
I went to bed one evening amidst heavy rainfall and woke up in the morning to find entire ground floor including my room flooded more than halfway to my knees! Idiot night receptionist apparently did not want to "disturb" sleeping guests and let everyone sleep. Many people had bags on the floor - including valuables such as charging devices, purses with passports and money, a laptop - which were completely drowned under muddy water for hours! If receptionist had simply awakened everyone to secure their belongings everything could have been saved rather than destroyed. Even in morning he refused to call manger to come early, nor did staff take any initiative to help guests clean/dry possessions, find other hotels, etc (cleaning staff busied themselves emptying hotel bucket by bucket). Seriously, what if it had been a fire??? We would all still be "sleeping."
Stayed 3 nights in Aug 2019

8/10 Good

Phonekeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Clean new hotel everything close by and convenient good location walking distance to almost everything
Stayed 1 night in Jul 2019

8/10 Good

Wei khiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The location is perfect - right in the main downtown area, but tucked away on a side street. The staff are pleasant and attentive, and the breakfast was quite good with real coffee. The rooms are comfortable, although the floor was quite dusty and some plaster was falling from the walls.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and staff was good. Breakfast was average.
Stayed 1 night in Jan 2019

2/10 Terrible

Lex

Disliked: Cleanliness, staff & service
My experience
I don’t often leave reviews , however, this time I will. The good: air condition worked, room was decent size, the solo staffer at the front desk was pleasant. The BAD: Rotted food in the mini fridge, no room service i.e. no towels , toilet paper or bottled water. No shower curtain, bathroom water spigot either blocked or no pressure as the water dribbled out. Breakfast is pretty much non existent; Tea, toast, tomatoes, rice soup and some nasty looking chicken sausages in water. It was so bad , it was almost funny to look back at when telling friends about the experience. No, I would not stay there again, nor should you as you will be looking out the window at the nice hotel next door and thinking the same thing I was...” I wish I was staying over there.”
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The staff and breakfast were great. The room had no windows, was on the first floor. When it rains water would leak down onto the floor and smell bad. As usual in Laos, the toilet seat was loose. But they had really good water pressure.
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Poor WiFi. Breakfast very standard. Relatively quiet.
Stayed 2 nights in Sep 2018

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was kind and helpful. They were able to speak English, Thai, and of course Lao. The hotel was centrally located, near restaurants, spas, Wat Mixay, and the river.
Stayed 3 nights in Aug 2018

8/10 Good

J

Liked: Cleanliness, property conditions & facilities, room comfort
A great location.
A great location close to the night market and across the road from Tully's Irish Pub. I was afraid that the location would prove to be noisy but far from it, at night the rooms were quiet. The pub does a great 'bangers and mash' which makes a change from local food. Watch out for the desk clerk who will arrange anything for you but at a greater cost than if you do it yourself. Tuk tuk arranged 85 out but 50 back without bartering, transport to train station 400 but arranged by travel agent around the corner 85 including train ticket.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near the river. Pleasant staff
Stayed 4 nights in Apr 2018

8/10 Good

David

Liked: Cleanliness, staff & service
Nice stay
Our stay here was very nice, and the staff were very helpful. But there were no shower curtains in the rooms which resulted in a mess in the bathroom after each shower, and the only windows opened to a passage way, with potentially people walking by...so not as private as was hoping. Wifi was sketchy at first, but improved after asking.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Close to restaurants, shopping and transportion. Free breakfast was just ok.
Stayed 1 night in Nov 2017
Response from tak on 23 Nov 2017
Thank you We will try to improve more breakfast please

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly staff, good breakfast. Great stay.
Stayed 1 night in Sep 2017

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Bargain and location.
Stayed 1 night in Aug 2017

4/10 Poor

Jonathin

Disliked: Cleanliness, property conditions & facilities, room comfort
Smell . . .
I go to Vientiane a couple times a year and thought I'd check out Le Luxe this time. The hotel is rather nice, BUT - - - the mold/mildew smell in the room literally made me sick. I asked if they could do something which led to the lady spraying the room which did not help. The room was obviously aged as there were large chunks of paint pealing. Fortunately, I had only booked one night. Had I booked a longer stay, I definitely would have left early. The breakfast was very basic, but I think that was due to the low season.
Stayed 1 night in Aug 2017

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend Le Luxe Boutique Hotel
I had a wonderful stay at this lovely small boutique hotel. It was everything I hoped for and I would definitely stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable, I enjoyed the breakfasts and the staff were wonderful! A great experience!

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located in quiet area
An enjoyable stay. The hotel is clean and of colonial style. The staff are very helpful and provide friendly service whenever needed. The bath tub at the end of a days walking provides great relief. Nice breakfast made to order and the location for other restaurants and cafes is perfect. The night market is just down the end of the street. With so many places to stay it isn't easy finding one that you would return to given the opportunity. This is however one I would return to.

10/10 Excellent

srisacd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return to the '20s
Good hotel.....touch over priced but excellent service.

6/10 Okay

Bob, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel, going to the dogs?
I first stayed at the Le Luxe for 3 nights in August 2016, and I wrote a positive review. This time, in November, all should have been even better, as a return guest and with the pleasant weather season. But a big disappointment was in the location of the room. The first time, my room was around near the left side toward the front on the ground floor. I never checked the view out the window, since I didn't expect to see anything much; that was fine. But I didn't hear anything either; It was nice and quiet. This time, I got room L3, on the opposite side. It seems like a pack of dogs have taken over the area, and every few minutes (day and night), they would break out into a yapping and howling frenzy that seemed like they were inside the room! It was hard to sleep for more than a few minutes at a time. When I complained, the front desk was apologetic, but short of moving me to another room when it became available, they shrugged their shoulders as if to say "the dogs are the boss, sorry, we can't do anything about them". Too bad that their fine hotel has to be hijacked by a pack of dogs!. On my final night, they offered to change my room to a "superior" room, but by that time all my stuff was unpacked and put here and there, too much trouble to re-pack and un-pack again. Also, I wanted to check out a couple hours late the next day, but could do that only from my existing "dog-room". Their web-site should indicate that only "Superior" rooms were bark-free.

10/10 Excellent

Lucilla Sin Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to night market by walking but in a very quiet side street. Love their firm bed. A bit hard to find. Tell tuk tuk next to Ansara hotel.

8/10 Good

Bob, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique in walking distance to everything
I stayed for 3 days, 3 nights for a Thai "visa run". I finished in 2 days but was happy to stay the 3rd day. Check-in was quick and efficient. Breakfast was basic but good, including lots of cooked-to-order choices. Room large and comfortable. I could have used a choice of pillows, but these were not too terrible. Room was very clean and maid service did a good job. A few English TV channels on a large flat-screen. Good air-con, adequate lighting in room and bathroom and bedside (for reading). Only two problems: The shower-head and its wall clamp were not matching, so the shower head was aiming all over the place except down; mostly horizontal. Secondly, the room has only one spare electrical outlet, at the floor on the wall opposite the desk and not near the bed. None on the desk (for PC, phone charger, etc), you have to un-plug the TV or mini-fridge if you want power for your own stuff. And no outlet in the bathroom for hairdryer, etc. Eventually, the next day they found an extension cord and let me use it. Other than that, all was good. I would stay again.

8/10 Good

SRJYW, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value boutique hotel
Positives: -WiFi never dropped out -Very quiet -Good location -Good breakfast (they can actually poach an egg properly, but they call it post egg, haha) -Good sized room and nice bathroom -Impressive selection of beers in the mini fridge -Very attentive staff Negatives: -Can't think of any!

6/10 Okay

Verified traveller

Liked: Room comfort
Great location!
The location of the hotel is great, easy walking to bars, cafes, restaurants and the night market. We stayed in Room 11 on 1st floor hoping it would be lighter but we had to close the shutters as people were walking past the window on the balcony :( We would definitely stay here again but maybe not that room.

10/10 Excellent

Lonely Traveler, Tokyo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small colonial hotel next to Ansara
Despite of business use, I tried an antique hotel once in a while. And I could have comfortable days beyond expectation.

10/10 Excellent

Jerome, Nong Khai,Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in Vientiene
We enjoyed ourselves. We have been to Vientiane before many times and this is the best hotel we have found. We will be back. There are great Restaurants in the area and we will be back to enjoy them and the hotel in the future.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Overall good.

6/10 Okay

Ram, Kathmandu

Liked: Cleanliness
Hotel staff are very friendly.
Its a friendly hotel. Breakfast is not so rich.

2/10 Terrible

AGNES

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL FERME
HOTEL FERME DEPUIS DES MOIS NE FAITES AUCUNE RESERVATION, VOUS N4AUREZ AUCUNE CHAMBRE A VOTRE ARRIVEE
Stayed 2 nights in Feb 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
시내 한가운데 있어 주변 관광지를 걸어다니며 즐길 수 있습니다. 그러나 경영난을 겪고 있나 하는 생각이 들 정도로 옷장의 손잡이 샤워헤드, 창문 걸음쇠 등이 고장나 있었고 전반적으로 시설이 낡아 소리가 심하게 났습니다 (문 닫는 소리) 방음이 잘 되지 않아 밤새 밖의 소음으로 뒤척거려야 했습니다. 조식은 깔끔하욨고 맛있었습니다. 직원은 엄청 친절하였고 늦은 밤까지 캐리어를 맡아주었습니다 체크아웃 이후 대낮 더위에 지쳐 공항에 갈때 까지 숙소를 저렴하게 이용할 수 있게 해주었습니다.
Stayed 1 night in Dec 2019

8/10 Good

Euiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
TV나오지 않음 에어컨도작동 잘안됨 숙소가 찾기가너무어려웅 방조명너무 어두음 사워용품 부실함
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

MASAAKI MUTO

Business traveller
Liked: Staff & service
朝食が質素でした。 フロントのホスピタリティはかなり良い。
Stayed 1 night in May 2019

8/10 Good

saiphol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
petit dej manque de fruit
Stayed 5 nights in Apr 2019

10/10 Excellent

huiwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

DOYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
방 내부는 조금 어두운 편이었으나 침구나 청결상태는 깨끗했습니다. 조식도 훌륭했고 전반적으로 만족합니다.
Stayed 1 night in Sep 2018

6/10 Okay

PIERRE

Liked: Cleanliness, staff & service
A éviter
Nous avons du changer de chambre jusqu'à une chambre de luxe pour avoir un hébergement convenable . La chambre de catégorie supérieure avec d'énormes tâches de moisi sur les murs et je ne parle pas de l'odeur
Stayed 1 night in Aug 2018

8/10 Good

Eug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel accueillant proche des sites touristiques
Petit hôtel dans une petite ruelle situé pas loin du night market. Personnel très accueillants et très gentils.
Stayed 2 nights in Apr 2018

10/10 Excellent

SOHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 좋은 숙소입니다
주변 가격대비 아주 좋은 호텔입니다. 조식도 나쁘지않고 직원들이 아주 친절합니다. 비엔티안에 다시간다면 또 가고싶네요.
Stayed 1 night in Jan 2018
Response from Touby Sales and Marketing on 3 Mar 2018
Thank you fo kindly review at Le Luxe Boutique hotel we need to waiting when you are back in Vientiane again.

10/10 Excellent

とり, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かな雰囲気で街中に近い
メコン川にもナンプー広場にも近い立地条件とスタッフの親切さ、物静かな雰囲気とが丁度いい感じでした。 人によって求めるものが違うので一概には言えませんが、お勧めできます!
Stayed 2 nights in Dec 2017

8/10 Good

edee, 日本

Liked: Cleanliness, staff & service
こじんまりとした静かなブティックホテル
旅行者相手の賑やかな通りから裏手の通りにあり、便利さと静かさのバランスが良い好立地です。 スタッフも面倒見がいいし、ロビーや部屋の雰囲気もいい感じ。 部屋を選ばないと外に面したまどが無い部屋になるので注意が必要です。
Stayed 1 night in Dec 2017