Ratings based on 1,687 Verified Reviews

3.8 out of 5
87% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4out of 5
by A verified traveller

Close to the Westbahnhof and Ubahn stations.

Posted 23-Oct-2016 on Hotels
The front desk was very helpful. The lobby is a very pleasant place toast and read or use the WiFi. I sent a lot of time there because the WiFi strength in my room was too weak. The location is down the street from the Westbahnhof and Ubahn stations. A good base to see the city from
2out of 5
by A verified traveller

Posted 02-Oct-2016 on Hotels
No wifi in room. No reception from Midnight to Morning. No Restaurant,
4out of 5
Recommended
for Everyone
by A verified traveller

Friendly and helpful staff

Posted 02-Oct-2016 on Wotif
It was within 10 minutes of old town and the train station. The staff were the greatest treasure. Arranged a private guide Robin Pruchan - amazing!!!!
4out of 5
Recommended
for Everyone
by A verified traveller

A good place to stay in Vienna...

Posted 11-Sep-2016
Pros: The location was good. The shopping and restaurants in the area were good.
Cons: Glass shower door enclosure is needed in the bathroom because it made the floor completely wet. This is a hazard if someone were to fall.
Location: Great location!
It was good. The location was close to the subway station which was very convenient.
4out of 5
by A verified traveller from Australia

Decent

Posted 09-Sep-2016 on Hotels
The locks to the rooms are atrocious. Its very unusual and I still don't know how to use it properly when I left. I just kept twisting and twisting. I only stayed for one night so I can't say much more. The location is good.
5out of 5
by Andrew from Crook

Posted 19-Jul-2016 on Hotels
Very large room, beds are cosy. Had our own little balcony. Room was very clean and enjoyed our stay.
4out of 5
Recommended
for Everyone
by A verified traveller from Liverpool. UK

Great for access to the city

Posted 30-Jun-2016
Lovely hotel . Great city can't wait to go back to both
1out of 5
by A verified traveller

Nil

Posted 29-Jun-2016 on Hotels
Apart from the hotel, we enjoy our time in Vienna.
4out of 5
Recommended
for Everyone
by A verified traveller from Egypt

Posted 25-Jun-2016
Shower system should be rechecked. No powerful water comes.
4out of 5
Recommended
for Everyone
by A verified traveller from Manchester UK

Posted 19-Jun-2016
Location: Plenty of things to do but a fair way from the centre, especially if walking
Pleasant hotel, friendly staff, excellent breakfast, comfortable room