Ratings based on 430 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 26-Aug-2016
We upgraded our room. It was wonderful. The staff was exceptionally helpful
5out of 5
by A verified traveller from london

Posted 22-Aug-2016
Pros: The staff service and the quality of facilities.
Location: The location is ideal if you don't want to be in the middle of the hustle and bustle of tourists, yet want to remain central.
The hotel design is wonderful, classic and modern at the same time, perfect for Vienna's elegant city feel. The hotel restaurant was a wonderful experience, the food was above par and the staff extremely helpful and knowledgeable. The Staff service overall was one of the best parts of this hotel.
5out of 5
by A verified traveller

Posted 21-Aug-2016
Excellent, très bon accueil et bien situé à 25 min max à pieds de tous les points du centre ville.
4out of 5
by A verified traveller from Qatar

Nice but...

Posted 20-Aug-2016
I liked the location. The Hotel is a short walk from many nice places to visit. I was upgraded to a residence which was nice and spacious but missing the normal things like coffee machine and coffee. Many things that would be avialavle in a normal room were not provided. When checking out the sustem and before setteling my final bell, I noticed that the charge was double the expected. It was a system mistake. My advice, always check your bill in this hotel. Overall, I liked my stay in Vienna.
5out of 5
by A verified traveller

albergo elegante e molto confortevole .

Posted 17-Aug-2016
Pros: Elegante e confortevole
Un soggiorno piacevole e confortevole . Molto comodo raggiungere a piedi tutti i principali monumenti , musei , chiese del centro di Vienna
5out of 5
by A verified traveller from Hartford, CT

Beautiful hotel close to city center

Posted 15-Aug-2016
Beautiful hotel with beautiful, attentive, professional staff. Great location as it is on the tram line in the city center which makes getting around Vienna a breeze. Spa was perfect way to relax before a long trip home. Room was very spacious, beautiful bathroom and great Internet service.
5out of 5
by A verified traveller from C

Posted 07-Aug-2016
Very clean and modern hotel. Super comfy bed, iPad controlled room settings and hotel is in quiet part of town but only 10 mins walk to centre of Vienna.
5out of 5
by A verified traveller from Alamo, CA

Excellent luxury hotel with many amenities

Posted 02-Aug-2016
Luxury ammenities, spacious room close to downtown Vienna and walking distance to many attraction. Award winning dining
5out of 5
by A verified traveller

Fabulous hotel in heart of city

Posted 24-Jul-2016
Pros: Rooms and location
Cons: Breakfast is very expensive.
Location: Everything is close by.
This hotel is extremely good hotel in the heart of historic district and we could walk to all the major attractions. Staff is very polite and responsive. Rooms are tastefully decorated .
5out of 5
by A verified traveller from Colorado, USA

Great hotel, highly recommended!

Posted 07-Jul-2016
The staff was excellent, the deluxe room well worth it and everything exceeded expectations!