Ratings based on 381 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Incredible hotel, wonderful staff, amazing food!

Posted 09-Feb-2016
Pros: No corners were ever cut, everything was done to the highest degree
Saying on business, this hotel turned an ordinary trip into an outstanding one!
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel reformado recientemente, impresionante

Posted 01-Feb-2016
Muy buen situado y tecnológicamente muy avanzado. Totalmente recomendable. El personal extraordinario
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Jan-2016
Un hôtel de très grande qualité! Rien a redire. Le staff est aux petits soins, a toujours un petit mot, une petite attention. Au top
5 out of 5
Recommended
for Everyone
by A verified traveller from Suffolk UK

Great hotel well located.

Posted 24-Jan-2016
Fantastic hotel well situated to tour Vienna. Staff were excellent - very attentive but also genuinely friendly. Great spa facilities and great restaurants. Worth a visit.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great mix of classic Viennese and modern comfort!

Posted 23-Jan-2016
Cons: Really struggling to find something... but the pillows were too soft (even after we had asked for firmer pillows).
Great location, two fantastic restaurants, great style... absolute bliss. One of the nicest hotels i have ever stayed in!
4 out of 5
Recommended
for Couples
by A verified traveller from Edinburgh

Excellent Base for a New Year Break

Posted 08-Jan-2016
Pros: It is stylish and elegant, with helpful, attentive and friendly staff. We loved the push-button room controls and the tablet-based hotel information.
Cons: A more competitively priced breakfast option. Our tablet-based hotel information was lost due to server maintenance on our last day.
Location: Tram stops and the underground station on the Schottenring are only a very short walk away. Catch the hop on hop off bus at Liechtensteinstrasse.
I booked the hotel for a New Year break with my partner and it proved an excellent base for that. The room was comfortable and well appointed and the hotel staff were very helpful and friendly. We went to the Die Küche restaurant twice, the second time for the special New Year's Eve meal. The service and the wine were excellent. Having booked through Expedia, we found ourselves on a without breakfast tariff. We nevertheless opted to take the buffet breakfast at the hotel on a couple of mornings. While the quality and range of food available was good, I felt that breakfast was over-priced.
5 out of 5
Recommended
for Everyone
by A verified traveller from Minneapolis, MN

This is a beautiful, first class hotel.

Posted 06-Jan-2016
Pros: See above.
Cons: Perfect.
Location: The location was about a 15 minute walk from the center of town but right on public transportation.
We booked this hotel with our adult children with the expectation that we might encounter cold weather and it would be nice to hang out in the lobby or spa. The hotel was perfect. Our rooms were elegant, the spa is fantastic with a private elevator for guests to go directly from their rooms. We loved the piano music in the lobby and we got fantastic recommendations from the concierge.
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect Hotel

Posted 05-Jan-2016
Great location, Beautiful building, Staff extremely polite and helpful. Rooms very well appointed.
4 out of 5
Recommended
for Couples
by A verified traveller from SG Schweiz

Gutes Hotel in der City

Posted 04-Jan-2016
Pros: Das Hotel ist grosszügig gebaut und vereint den alten mit dem neuen Teil ausgezeichnet.
Cons: Feile und Nähset gehörten auch noch ins Badezimmer
Location: Das Hotel hat eine ausgezeichnete Lage und nach einem kurzen Spaziergang ist man bereits in der Innenstadt, welche sehr viele Sehenswürdigkeiten hat.
Das Hotel und auch die Zimmer machen einen sauberen und gepflegten Eindruck. Im Badezimmer habe ich eine Nagelfeile und Nadel und Faden vermisst. Der Service in der Hotelhalle und an der Bar sind ein wenig langsam. Bei insgesamt 5 Gästen dauerte es15 Min. bis die Bedienung gekommen ist um die Bestellung aufzunehmen und nochmals 10 Min. bis der Kaffee (ganz normaler Kaffee) gekommen ist. Die bestellten Croissant waren dann nicht dabei und es dauerte nochmals fast 10 Min. bis diese auch kamen. Alles in allem war es aber ein sehr schöner Aufenthalt.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel très sympa, bien placé, très convivial.

Posted 03-Jan-2016
Pros: tout.
Souvenir très agréable, nous y reviendrons, hotel bien placé dans le cœur historique.