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Get an overview of this hotelFamily-friendly Vienna hotel in Vienna City Centre, near Vienna State Opera

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This family-friendly Vienna hotel is located in the historical district, within a 15-minute walk of St. Mary on the Strand, Burgtheater, and Vienna City Hall. Vienna State Opera and St. Stephen's Cathedral are also within 1 mi (2 km).

Hotel Features

This hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a sauna, and a 24-hour business center are onsite.

Room Amenities

All 152 soundproofed rooms feature free WiFi and iPads. Guests can enjoy deep soaking tubs, and other standard amenities include 24-hour room service, minibars, and flat-screen TVs.

Palais Hansen Kempinski Vienna

Schottenring 24 Vienna Vienna 1010

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Palais Hansen Kempinski Vienna features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. This 5-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and high-speed wireless Internet access is complimentary. 7 meeting rooms are available. This Art Deco hotel also offers a 24-hour fitness center, spa services, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. A total renovation of this property was completed in March 2013.

Palais Hansen Kempinski Vienna has designated areas for smoking.

  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 152 
  • Number of floors - 5 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Free WiFi 
  • Computer station 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Designated smoking areas (fines apply) 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Meeting rooms 7 
  • Multilingual staff 
  • Garden 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Year Built 1873 
  • Number of restaurants - 2 
  • 24-hour business center 
  • Number of meeting rooms - 7 
  • Sauna 
  • Shopping on site 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Steam room 
  • Indoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Soundproofed rooms 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Separate bathtub and shower 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Desk 
  • Iron/ironing board (on request) 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • Room service (24 hours) 
  • Individually furnished 
  • Pillow menu 
  • Connecting/adjoining rooms available 
  • iPad 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Edvard - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open select days.

Die Kueche - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Lobby Bar und Lounge - Onsite bar.

Cigar Lounge - Onsite bar.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site 
  • Segway rental/tour nearby 

Spa Services

Kempinski The Spa has 6 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

  • Steam room in spa 
  • Number of treatment rooms 6 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types


  • Pets allowed for an extra charge of EUR 35 per pet, per day

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 42.00 per person (approximately)
  • Airport shuttle fee: EUR 60 per vehicle (roundtrip)
  • Pet fee: EUR 35 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hansen Kempinski
  • Hansen Kempinski Vienna
  • Kempinski Hansen Vienna
  • Kempinski Palais Hansen Vienna
  • Kempinski Palais Vienna
  • Palais Hansen Kempinski
  • Palais Hansen Kempinski Hotel
  • Palais Hansen Kempinski Hotel Vienna
  • Palais Hansen Kempinski Vienna
  • Palais Kempinski

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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