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Get an overview of this hotelFamily-friendly Vienna hotel in Vienna City Centre, near Vienna State Opera



This family-friendly Vienna hotel is located in the historical district, within a 15-minute walk of St. Mary on the Strand, Burgtheater, and Vienna City Hall. Vienna State Opera and St. Stephen's Cathedral are also within 1 mi (2 km).

Hotel Features

Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Wired Internet in public areas is free. Additionally, a 24-hour fitness center, a sauna, and a steam room are onsite.

Room Amenities

All 152 soundproofed rooms feature free WiFi and iPads. Guests can enjoy deep soaking tubs, and other standard amenities include 24-hour room service, minibars, and flat-screen TVs.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Palais Hansen Kempinski Vienna features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wired high-speed Internet access is complimentary. 7 meeting rooms are available. This Art Deco hotel also offers a 24-hour fitness center, a steam room, and spa services. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. A total renovation of this property was completed in March 2013.

Palais Hansen Kempinski Vienna has designated areas for smoking.

  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 152 
  • Number of floors - 5 
  • Babysitting or childcare 
  • Breakfast available (surcharge) 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Designated smoking areas (fines apply) 
  • Computer station 
  • Free wired high-speed Internet 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Meeting rooms 
  • Multilingual staff 
  • Garden 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Year Built 1873 
  • Number of restaurants - 2 
  • 24-hour business center 
  • Number of meeting rooms - 7 
  • Sauna 
  • Shopping on site 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Steam room 
  • Indoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  


Available in all rooms: Free WiFi

Available in some public areas: Free wired high-speed Internet

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Free newspaper 
  • Soundproofed rooms 
  • Climate control 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • Slippers 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Desk 
  • Iron/ironing board (on request) 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (24 hours) 
  • Individually furnished 
  • Pillow menu 
  • Connecting/adjoining rooms available 
  • iPad 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Edvard - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open select days.

Die Kueche - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Lobby Bar und Lounge - Onsite bar.

Cigar Lounge - Onsite bar.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Segway rental/tour nearby 
  • Bicycle rentals on site 

Spa Services

Kempinski The Spa has 6 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

  • Steam room in spa 
  • Number of treatment rooms 6 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is Noon

Payment types


Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 41.00 per person (approximately)
  • Airport shuttle fee: EUR 60 per vehicle (roundtrip)
  • Pet fee: EUR 30 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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