Exterior

Reviews of NH Wien Belvedere

4 out of 5
NH Wien Belvedere
Rennweg 12a, Vienna, Vienna

Reviews

8.4

Very good

Rating 10 - Excellent. 373 out of 1002 reviews" "
Rating 8 - Good. 470 out of 1002 reviews" "
Rating 6 - Okay. 128 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tessie

They are very efficient & kind
Stayed 6 nights in Mar 2024

6/10 Okay

Menekse

Travelled with family and small children
Price was reasonable but it has bare minimum.
Stayed 4 nights in Mar 2024
Response from Ivetta Simon, Front Office Supervisor on 18 Mar 2024
Dear Menekse,We would like to offer you our sincere apologies for the circumstances you have experienced during your stay at the NH Wien Belvedere.Our hotel is situated in the 3rd district of Vienna next to the castle Belvedere and the botanic garden behind the hotel. With the direct tram connection, it takes you 10 minutes to the opera, which is situated in the 1st district, the inner city of Vienna. Furthermore, the train station Rennweg is only 200 meters walking distance from the hotel.We do understand that this cannot change the experience you have had in our hotel anymore. We would really hope to get a second chance from your side, and we would definitely seize this opportunity to regain your trust in our quality and services.Thank you once again for sharing your experiences with us and we are looking forward to the opportunity of welcoming you back in Vienna soon. Please do not hesitate to contact me in case of any further questions.With best regards from Vienna,Ivetta Simon, Front Office Supervisor

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Great Staff
Stayed 2 nights in Dec 2023
Response from Ivetta Simon, FO on 21 Dec 2023
Dear Jacqueline,Great feedback like yours is always very much appreciated and we are very happy to hear that you had a fantastic experience at the NH Wien Belvedere.It is such a pleasure to read the lauding words about the friendliness of our staff and of course I will share your comments with our team, who I am certain will be encouraged by your remarks. We constantly aim to provide our guests with the finest of facilities and services and we thank you again for staying at our hotel and for your feedback.We would be very happy welcoming you soon again here in Vienna.With best regards,Ivetta Simon, FO

10/10 Excellent

Daryl, Ventnor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A welcoming place, friendly staff, clean, good TV and WiFi. The building has some interesting architectural details.
Stayed 2 nights in Dec 2023
Response from Ivetta Simon, FO on 6 Dec 2023
Dear Daryl, thank you very much for your kind comment. We are pleased to read that you enjoyed your stay with us and had a good time at the NH Wien Belvedere.We are more than delighted to read your comments regarding clean rooms and that you enjoyed our friendly and helpful service so much. Your feedback constantly helps us to further improve our service.Thank you again for staying at our hotel and for your feedback. We would be very happy welcoming you soon again here in Vienna.Best regards,Ivetta Simon, FO

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely hotel, all staff very friendly and happy to help. Good location to get into the city centre. Rooms are clean and tidy but are a little outdated.
Response from Ivetta Simon, FO on 22 Nov 2023
Dear Emily, thank you very much for your kind comment. We are pleased to read that you enjoyed your stay with us and had a good time at the NH Wien Belvedere.We are more than delighted to read your comments regarding our central location with an excellent connection to the city center and Belvedere palaces and that you enjoyed our friendly and helpful service so much. Your feedback constantly helps us to further improve our service.Thank you again for staying at our hotel and for your feedback. We would be very happy welcoming you soon again here in Vienna.Best regards,Ivetta Simon, FO

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Ivetta Simon, FO on 17 Nov 2023
Dear Mercelo, thank you very much for your kind comment posted on Expedia!Thanks a lot for your recommendation and we would be very happy welcoming you soon again here at the NH Wien Belvedere or any other NH Hotel in the world.With best regards, Ivetta Simon, FO

6/10 Okay

Marian

Liked: Cleanliness, amenities, property conditions & facilities
Near the train station.
Stayed 3 nights in Sep 2023
Response from Ivetta Simon, FO on 2 Oct 2023
Dear Marian,thank you very much for taking the time to share your experience after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we are very happy that you had a pleasant stay with us! I am more than delighted to read that you were so satisfied with our central location. Thank you very much again for your feedback and whenever you return to Vienna, we would be happy to welcome you again at the NH Wien Belvedere.With best regards from Vienna,Ivetta Simon, FO

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. Near transportation to the old town.
Stayed 3 nights in Sep 2023
Response from Nikolic Ljubica, FOM on 1 Oct 2023
Dear Mrs. Michellethank you very much for your kind comment. We are pleased to read that you enjoyed your stay with us and had a good time at the NH Wien Belvedere.Your feedback constantly helps us to further improve our service Thank you very much again for your feedback and whenever you return to Vienna, we would be happy to welcome you again at the NH Wien Belvedere.With best regards from Vienna,Nikolic Ljubica, FoM

8/10 Good

Benaiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Nikolic Ljubica, FOM on 1 Oct 2023
Dear Mr. Benaiahthank you very much for your kind comment. We are pleased to read that you enjoyed your stay with us and had a good time at the NH Wien Belvedere.Your feedback constantly helps us to further improve our service Thank you very much again for your feedback and whenever you return to Vienna, we would be happy to welcome you again at the NH Wien Belvedere.With best regards from Vienna,Nikolic Ljubica, FoM

10/10 Excellent

Philipp

Stayed 5 nights in Aug 2023
Response from Ivetta Simon, FO on 9 Sept 2023
Dear Philipp, thank you very much for sharing your experience at our hotel. I am very glad to read that everything was to your satisfaction!Thanks a lot for your recommendation and we would be very happy welcoming you soon again here at the NH Wien Belvedere or any other NH Hotel in the world.With best regards, Ivetta Simon, FO

10/10 Excellent

Alexander

Stayed 1 night in Aug 2023
Response from Ivetta Simon, FO on 16 Aug 2023
Dear Alexander, thank you very much for your kind comment!Thanks a lot for your recommendation and we would be very happy welcoming you soon again here at the NH Wien Belvedere or any other NH Hotel in the world.With best regards, Ivetta Simon, FO

8/10 Good

SAMER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Ivetta Simon, FO on 31 Jul 2023
Dear Samer, thank you very much for your kind comment!Thanks a lot for your recommendation and we would be very happy welcoming you soon again here at the NH Wien Belvedere or any other NH Hotel in the world.With best regards, Ivetta Simon, FO

10/10 Excellent

Merwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for a family
Very helpful staff. Old place but renovated. The ceiling is very high and really liked it
Stayed 3 nights in Jul 2023
Response from Ivetta Simon, FO on 31 Jul 2023
Dear Merwin,thank you very much for taking the time to share your experience after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we are happy that you enjoyed our nice and clean rooms.Please be informed that the hotel is an Art nouveau building built in 1888 and is nowadays a listed building situated in the 3rd district of Vienna next to the castle Belvedere and the botanic garden. With the direct tram connection it takes you 10 minutes to the opera.Thanks a lot for your recommendation and we would be very happy welcoming you soon again here at the NH Wien Belvedere or any other NH Hotel in the world.With best regards, Ivetta Simon, FO

10/10 Excellent

Ramon, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great staffing
Stayed 3 nights in Jun 2023
Response from Nikolic Ljubica, FOM on 5 Jul 2023
Dear Majidthank you very much for taking the time to share your experience after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we are very happy that you had a pleasant stay with us! Whenever you return to Vienna, we would be happy to welcome you again at the NH Wien Belvedere.With best regards from Vienna,Nikolic Ljubica, FOM

8/10 Good

Majid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Nikolic Ljubica, FOM on 5 Jul 2023
Dear Majidthank you very much for taking the time to share your experience after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we are very happy that you had a pleasant stay with us! Whenever you return to Vienna, we would be happy to welcome you again at the NH Wien Belvedere.With best regards from Vienna,Nikolic Ljubica, FOM

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here and the staff were so friendly and helpful. We also loved the option to not have house cleaning in exchange for free drinks. The only thing that we would have loved was a fan in the room as it was warm during the day - it did cool down at night. We opened the windows but that was noisy. The location is fantastic to walk to the old city and is close to transportation. Overall I would definitely stay her again and recommend to our friends.
Stayed 3 nights in May 2023
Response from Nikolic Ljubica, FOM on 12 Jun 2023
Dear SarahThank you for visiting us at NH Wien Belvedere . I hope we achieved our goal of making your stay memorable by providing outstanding service. We try to make the experience at the hotel one you will remember forever. Therefore, your comments are very important to us.Kind regards Nikolic Ljubica, FOM

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Nikolic Ljubica, FOM on 12 Jun 2023
Dear JohnThank you for visiting us at NH Wien Belvedere . I hope we achieved our goal of making your stay memorable by providing outstanding service. We try to make the experience at the hotel one you will remember forever. Therefore, your comments are very important to us.Kind regards Nikolic Ljubica, FOM

10/10 Excellent

Inga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing, very friendly and professional everyone who works in the reception
Upper Belvedere
Strudel
Cover me in sunshine ☀️
Stayed 2 nights in Apr 2023
Response from Nikolic Ljubica, FOM on 5 Jun 2023
Dear Ingathank you very much for taking the time to share your experience after your stay with us. We constantly aim to provide our guests with the finest of facilities and services and we are happy that you enjoyed our NH Wien Belvedere.We always work on the professionalism of our staff and hope to satisfy all the needs of our guests.Hopefully we have the pleasure of welcoming you soon back in our hotel I remain with my best regards, Nikolic Ljubica, FOM

10/10 Excellent

Oleg

Stayed 4 nights in Apr 2023
Response from Nikolic Ljubica, FOM on 17 Apr 2023
Dear OlegI am very happy to read your nice comment about our hotel. We always work on the professionalism of our staff and hope to satisfy all the needs of our guests.Thank you once again for sharing your experiences with us and we are looking forward to the opportunity of welcoming you back. Best regards,Nikolic Ljubica, FOM

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Vienna
This hotel has a good location for getting into Vienna Centre 71 Tram direct! We stayed 3 nights, room may have been a little too warm for my liking but that’s just me!! Comfy bed, good shower what more do you need, close to the Belvedere Schloss…. Would defo stay there again!
Stayed 3 nights in Dec 2022

4/10 Poor

Alejandra

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Very unfriendly service. The internet went down for 24 hours with no explanation or solution. Dirty entrance. Low value for the price. Nos close to downtown.

2/10 Terrible

Richard

Stayed 1 night in Oct 2022

10/10 Excellent

Noaa

Stayed 1 night in Oct 2022

10/10 Excellent

Rong, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Preeti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Sep 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Up to the NH standards
Beautiful building close to the Belvedere museum and the main train station. Large quiet room with comfy bed.Will stay again next time I am in Vienna
Stayed 1 night in Sep 2022

10/10 Excellent

Charmaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service from front desk/ reception staff. Extremely accommodating and ever willing to provide information. Room was comfortable but bathroom area could do with a thorough clean.
Stayed 2 nights in Sep 2022

6/10 Okay

S

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, friendly staff. The only thing to complain is the building interior being too dated. We opened the door, and saw the door handle on the ground. If the property owner could do some simple remodel, it would definitely enhance the staying experience.
Stayed 3 nights in Aug 2022

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very nice, we were there for one night and wanted to do early check in, they looked and tried twice but the room was not available, nonetheless we were able to leave bags and go explore Vienna. Other small things such as: handling postage, baggage storage before and after check in/out, as well calls to the desk were all immediately handled well. Room itself was ok, nice desk to use with laptop, other than that was a clean good place, 4 min walk to the tram that brings you into town.
Stayed 1 night in Aug 2022

10/10 Excellent

Desmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 2 weeks researching hotels and am so glad I did because I was delighted by the experience and bang for my buck! First, the quality standards are great. Second, the room was spacious and much larger than that noted by other competing 4-star hotels in the same price range. My room had large windows and faced the garden. The furnishing, flooring, etc., were clean and felt like it was new/well maintained, and looked splendid/well designed. The hotel has a wellness center (free to use). Third, the hotel has a wonderful location - just 3 to 4 minutes walking distance to both the Rennweg tram and metro train station. The Rennweg metro itself is just a 4 minute train ride to the main Vienna Hauptbahnhof train station. One can even take the metro train to the airport from the Rennweg station. The hotel is 3 minutes walking distance to the Lower Belvedere entrance and from there it takes about 5 minutes walking distance to go to Upper Belvedere. The tram ride from Rennweg station to the central part of Vienna takes 7 minutes. Next to the Rennweg station, there are several cafes/restaurants/fast food options as well as a supermarket. Additionally, I liked the small extra touches - for instance, the fruit and cool drink available at the reception and, as a green initiative, the option of receiving bar coupons for waiving room service. Finally, it's the outstanding value that the hotel offers (quality relative to price) that makes it a superb choice.
Stayed 2 nights in Jul 2022

10/10 Excellent

Abate

Liked: Cleanliness, staff & service
Super bien de material todo Personal muy qmable
Stayed 5 nights in Jul 2022

10/10 Excellent

Stuart

Stayed 2 nights in Jul 2022

10/10 Excellent

MASA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size table/desk to make a plan of trip.
Stayed 3 nights in Jul 2022

8/10 Good

Andrey

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice size rooms
Located close to the Belvedere Palace and Gardens. Front desk was friendly and knowledgeable. Great wifi and good amenities (love the juice and water at check in!). Room and bathroom was roomy compared to other hotels in Vienna.
Stayed 2 nights in May 2022

10/10 Excellent

Yoon Joo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Danijela

Stayed 2 nights in Apr 2022

10/10 Excellent

????

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great staff
Stayed 3 nights in Feb 2022

10/10 Excellent

VASILIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
old fashioned but flawless
the building, before being an hotel,has a long history of uses. This probably influenced its architecture. the place gives a vibe of the '40 '50 but it is not bad. clean rooms, friendly receptionists and well connected position are the best features of this place. no restaurant inside, but outside there are various solutions
Stayed 1 night in Sep 2021

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value & comfort
This was the first time I had stayed at the NH hotel chain. And I am very impressed. I will stay at NH hotels wherever possible because of my experience at NH Erin Belvedere. Our room was excellent and the value was superb. The management and staff were very efficient and helpful. I highly recommend this hotel.
Stayed 1 night in Sep 2021

6/10 Okay

PETER

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Jul 2021

10/10 Excellent

Mariuxi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel. Little far from city center. But easy access with public transportation
Stayed 2 nights in Jul 2021

4/10 Poor

Pankaj

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Gery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great value
Helpful staff at check in, and in the breakfast restaurant. Room very comfortable, great value for your money and great location of the hotel.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2020

4/10 Poor

Aaaa. Ernani

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Bad Service
Bad service and bad hotel
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great, but horrible pillows.
Stayed 1 night in Sep 2020