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Reviews of Hotel Post

3 out of 5
Hotel Post
Fleischmarkt 24, Vienna, Vienna

Reviews

8.2

Very good

Rating 10 - Excellent. 292 out of 934 reviews" "
Rating 8 - Good. 470 out of 934 reviews" "
Rating 6 - Okay. 131 out of 934 reviews" "
Rating 4 - Poor. 26 out of 934 reviews" "
Rating 2 - Terrible. 15 out of 934 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel post was a lovely hotel in a great location. The room was spacious, clean, safe. Staff was freindly and helpful. Location was very walkable and convenient to historic center, transit and restruants. Breakfast was amazing and included. The 3rd bed was very tiny best for a child.
Stayed 2 nights in Apr 2024

8/10 Good

Jeanne

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel had lovely ambiance, charm, great location to walk to many historic sites and town center. The room was spacious, clean with comfortable beds and a nice bathroom. The staff were not freindly and not very helpful. The cafe hours were impractical for tourists opening late, closing early. There is a safety hazard inthat they lock you in with a key lock at night. If there was a fire you would have to find the correct key of 3 on a ring to get out.
Stayed 1 night in Apr 2024

8/10 Good

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compact updated quiet and clean. Wonderful breakfast
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Peter F. on 4 Mar 2024
Thank you very much for your stay and your review. We look forward to seeing you again in Vienna. Best regards, your Hotel Post Wien-Team.

10/10 Excellent

Rodney J

Stayed 2 nights in Jul 2023
Response from Peter F. on 4 Mar 2024
Thank you very much for your stay and your review. We look forward to seeing you again in Vienna. Best regards, your Hotel Post Wien-Team.

10/10 Excellent

GEORGINA

Travelled with group
The hotel was in an excellent location in walking distance of major sights and very close to transport links. I would definitely stay there again and recommend this hotel for a stay in Vienna.
Stayed 3 nights in Dec 2023
Response from Peter F. on 4 Mar 2024
Thank you very much for your stay and your review. We look forward to seeing you again in Vienna. Best regards, your Hotel Post Wien-Team.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Nice hotel. Very clean. Breakfast was awesome. Close to surrounding attractions and public transportation. No fridge in room, but we did not need it
Stayed 7 nights in Dec 2023
Response from Peter F. on 4 Mar 2024
Thank you William for your positive feedback! We're thrilled to hear that you enjoyed your stay at our hotel. It's great to know that you found our hotel to be very nice and clean, and that you enjoyed the breakfast offerings. We're glad that our convenient location near surrounding attractions and public transportation was beneficial for your trip. While we apologize for any inconvenience regarding the lack of a fridge in your room, we're pleased to hear that it didn't affect your overall experience. We appreciate your review and hope to welcome you back for another enjoyable stay in the future. Best regards

8/10 Good

Deborah

Stayed 1 night in Nov 2023

6/10 Okay

Lyn

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Hotel was in a great location easy to walk around and to station Room not serviced for 2 days- when I requested clean towels was told by night reception I had to ask if I wanted room serviced. Asked for towels was told 10 mins but took 4 hours to get.
Stayed 4 nights in Nov 2023
Response from Peter F on 19 Dec 2023
Thank you Lyn for your honest feedback about your stay in our hotel. We are sincerely sorry to hear that you were not completely satisfied with our service.We sincerely apologize for the inconvenience regarding the lack of housekeeping and the delay in providing towels. This does not in any way meet our usual standards and we regret that we were unable to meet your expectations.We take your feedback seriously and will ensure that measures are taken to prevent such situations in the future. It is our aim to provide a first class service and we regret that we were not successful in your case.Thank you again for your feedback and we hope to serve you better in the future.Best regards,

8/10 Good

Gaynor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Peter F. on 7 Nov 2023
Thank you for taking the time to share your feedback with us. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in short walking distance to the Stephans Dom and all the hundreds of shopping and dining opportunities. The staff is friendly and the choices at the continental breakfast are plentyfull. Ask for an umbrella at the desk if it rains:-).. Great place all-around.
Stayed 2 nights in Oct 2023
Response from Peter F. on 17 Oct 2023
Dear Ralph, thank you very much for your kind words and positive feedback about our hotel. We are very pleased to hear that you were happy with our location, friendly staff and breakfast.Sometimes the weather in Vienna can be quite unpredictable and it's great to know that you appreciated the umbrella tip from our reception team.We hope to welcome you back soon the next time you visit Vienna. We will make sure your stay is as pleasant as this one. With kind regards,

8/10 Good

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff are friendly and helpful, the cleaning staff are professional, I specifically liked Ms Belgrade who prepared my room quickly and professionally. The location cannot be better, 20 minutes walk to the most beautiful part of the city with the famous church and the designers shops
Stayed 4 nights in Sep 2023
Response from Peter F. on 10 Oct 2023
Dear Helen,we would like to thank you very much for your kind words and your praise for our staff, especially Ms. Belgrade. We are very pleased to hear that you enjoyed your stay with us and were satisfied with our convenient location. We hope to welcome you back soon.Best regards,

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good play to stay
Nice clean room, helpful staff, room well stocked with towels etc. Nice bottle of fizzy water as acwelcome gift. Good location too.
Stayed 1 night in Sep 2023
Response from Peter F. on 26 Sept 2023
Thank you J. for your positive review! We are very pleased to hear that you were satisfied with your stay and enjoyed our room, the helpful staff and the room facilities. It is our pleasure to provide our guests with a pleasant stay and your feedback is especially important to us.We hope to welcome you back soon the next time you are in the area. Thank you again for your kind words!

10/10 Excellent

Joseph, San Antonio

Travelled with family
Liked: Amenities
Great location and spacious rooms Very good breakfast
Stayed 1 night in Sep 2023
Response from Peter F. on 26 Sept 2023
Thank you very much for your positive review! We are very pleased to hear that you were satisfied with your stay and enjoyed our room and the breakfast. It is our pleasure to provide our guests with a pleasant stay and your feedback is especially important to us.We hope to welcome you back soon the next time you are in the area. Thank you again for your kind words!

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Just a pleasantly great choice, by luck, and we would definitely stay there again.
Stayed 4 nights in Aug 2023
Response from Peter F. on 10 Oct 2023
Dear John,we are very pleased that you were satisfied with your stay with us and that you can imagine staying with us again. Your satisfaction is of the utmost importance to us and it would be a pleasure to welcome you back soon.Best regards,

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware of pre booking taxi to airport. Reception display 55 euros, however from airport to hotel is only 45 euros, driver will however charge 65 euros when arrives at airport. When I queried this he stated was due to 5am pick up. Not a vast difference in price, simply hate these non transparent tactics.
Stayed 5 nights in Aug 2023
Response from Peter F. on 10 Oct 2023
Dear Jason, thank you for taking the time to share your experiences with us. We are sorry to hear that there was an inconvenience booking a taxi to the airport. We value your feedback as it helps us to improve our service and ensure such misunderstandings do not occur again.We apologize for the inconvenience and will ensure this issue is addressed internally to ensure pricing is clear and transparent.We hope that despite this incident, you enjoyed your stay with us and that you will give us the opportunity to welcome you as our valued guest again in the future.Best regards

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Accommodation was great, it was clean and breakfast was great! It was the perfect location,close to shopping and eateries.
Stayed 2 nights in Aug 2023
Response from Peter F. on 29 Aug 2023
Dear Barbara, thank you for taking the time to leave a positive review of your stay. We're delighted to hear that you found our accommodation clean and enjoyed our breakfast offerings. Our central location is indeed convenient for shopping and dining, and we're pleased that it met your expectations. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future. Thank you for choosing our hotel. Best regards

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a central position in the innere stadt and so easy to reach public transport links, restaurants, bars, shops and places of interest. The staff were fantastic; warm and welcoming when we arrived tired after our journey.
Stayed 5 nights in Jul 2023
Response from Peter F. on 8 Aug 2023
Thank you for sharing your experience with us! We're delighted to hear that our central location in the center of Vienna contributed to a convenient and enjoyable stay.It's great to know that you found it easy to access public transport, as well as a variety of restaurants, bars, shops, and attractions. We aim to provide our guests with a well-connected and vibrant environment.We're also thrilled that our staff left a positive impression on you. Providing a warm and welcoming atmosphere is a priority for us, especially after a long journey.Should your travels bring you back to Vienna, we would be honored to host you again and provide another memorable experience.Best regards,

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service
Neighborhood was quiet and not crowded but the hotel doesn't have fridge or microwave in the room. Buffet breakfast was good and practical food choices served.
Stayed 6 nights in Jul 2023
Response from Peter F. on 18 Jul 2023
Dear Sarah, thank you for your feedback on your stay. We are glad that you liked the quiet area. However, we regret that we do not have refrigerators and microwaves in the rooms. Since we are only a 3-star hotel, this is not necessary.We are pleased to hear that you enjoyed the breakfast buffet and that a practical selection of dishes was offered. We will pass on your positive feedback to our team. Thank you for choosing our hotel and we hope to welcome you back again soon. Best regards

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our rooms were spacious, every day were changing the sheets beside the towels, great variety for the breakfast, location in the middle of old Vienna town such a touristic place. Be aware after the hotel, OBB train conductors very rude and abuse of power and authority!
Stayed 5 nights in Jun 2023
Response from Peter F. on 8 Aug 2023
Dear Dan, we appreciate your positive feedback on our rooms, daily housekeeping, and diverse breakfast offerings. We are centrally located in the heart of old Vienna, a bustling tourist destination. We're sorry to hear about your experience with the OBB train conductors; please accept our apologies for any inconvenience caused. If you have more details to share, we'd appreciate hearing from you. Thank you for staying with us. Best regards

10/10 Excellent

Veronica

Stayed 2 nights in Jun 2023
Response from Peter F. on 8 Aug 2023
Thank you for your feedback about our Hotel Post Vienna. With hospitable regards your Hotel Post Team.

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
High quality room in Vienna for the price.
Stayed 1 night in Jul 2023
Response from Peter F. on 8 Aug 2023
Dear Gregory, thanks for your very good review. Best regards the Hotel Post Vienna-Team.

10/10 Excellent

Sandor

Liked: Staff & service, property conditions & facilities
very good location
Stayed 2 nights in Jun 2023
Response from Peter F. on 8 Aug 2023
Dear Sandor, thank you for sharing your experience with us! We're delighted to hear that our central location in Vienna contributed to a convenient and enjoyable stay.Best regards and see you again.

10/10 Excellent

Naresina

Stayed 1 night in Jun 2023
Response from Peter F. on 8 Aug 2023
Thank you for your feedback about our Hotel Post Vienna. With hospitable regards your Hotel Post Team.

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to all shops and restaurants. They stored our luggage until we could check in without a problem. Great breakfast. Staff were great! The shower was my only complaint.. fluctuated between really hot and cold frequently while showering.
Stayed 1 night in Jun 2023
Response from Peter F. on 8 Aug 2023
Dear Kimberly, tank you for your review. We're delighted that you found our location convenient and enjoyed the breakfast and our staff's service. We apologize for the inconvenience you experienced with the shower temperature fluctuation. We will definitely look into this issue to ensure a better experience for our guests in the future. Your feedback is greatly appreciated, and we hope to welcome you back for a more comfortable stay.Best regards,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was exactly what I was looking for: Modest but clean room, new bathroom, strong Wi-Fi and a good breakfast in the morning. You can’t beat the location for the price in terms of proximity to St Stephen’s and public transportation.
Stayed 4 nights in Jun 2023
Response from Peter F. on 8 Aug 2023
Dear John, we're thrilled to hear that our hotel met your expectations perfectly! It's fantastic that you found the room clean and well-equipped, the Wi-Fi strong, and enjoyed a satisfying breakfast. Our convenient location near St. Stephen's and public transportation is indeed a highlight. Thank you for sharing your positive experience, and we look forward to welcoming you back in the future!Best regards

8/10 Good

Marcel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel’s location is excellent, although construction outside was a little nuisance. Service was friendly and attentive. Breakfast was excellent!
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2023
Response from Peter F. on 25 Apr 2023
Thank you for your feedback.We look forward to your recommendation and to seeing you again at the Hotel Post Vienna.

6/10 Okay

Hank

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2023
Response from Peter F. on 22 Feb 2023
Dear Hank Myra. Thank you for your review after your stay. Unfortunately, we cant understand the 6 out of 10 points without a review. We look forward to direct feedback on site. Best regardws the Hotel Post Vienna-Team

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
First, the location was ideal as it was in a quiet part of the center city very near an important metro stop. Second, the staff was very helpful. Third, the room was clean and just what I needed. Fourth, they served a hearty breakfast buffet. Overall, I would definitely recommend and come back.
Response from Nicole on 15 Feb 2023
Thanks for your feedback. We look forward to your recommendation of our city hotel in Vienna. Best regards, the Hotel Post Wien team.

10/10 Excellent

Rory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Post is centrally located in Vienna. You can walk a little distance and be to St. Stephan's. The staff is great, professional, and attentive.
Response from Nicole on 15 Feb 2023
Thanks for your feedback. We look forward to your recommendation of our city hotel in Vienna. Best regards, the Hotel Post Wien Team.

8/10 Good

James, Hermitage

8/10 Good

Benjamin, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to everything, public transport accessible and great area to walk around in. Room is clean and spacious. Great breakfast!
Stayed 3 nights in Oct 2022

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I had on this excellent property was that the Wi-Fi was spotty and could not access certain applications on my PC.
Stayed 9 nights in Sep 2022

8/10 Good

Ian

Stayed 2 nights in Sep 2022

10/10 Excellent

hezy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Efrat

Stayed 1 night in Sep 2022

10/10 Excellent

Gorlia

Stayed 2 nights in Sep 2022

6/10 Okay

Ciprian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very expensive for what it offers. Very small room, you can hear people walking and talking in the room above. It should have been half price than what we paid. Do not book here. We stayed at a bigger, nicer, better place 3 metro stations Away for half price.
Stayed 1 night in Aug 2022
Response from Peter F. on 1 Sept 2022
Dear Ciprian.We are sorry that you were not completely satisfied with us. We are always open to any criticism and thank you for personal feedback, as we always want to improve. Best regards from Vienna.

8/10 Good

Naomi

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was great and the room was nice and big!
Stayed 3 nights in Jul 2022

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a good location. About a 10 min walk to some main squares. Staff were friendly and breakfast was nice .
Stayed 3 nights in Jul 2022

8/10 Good

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the position if this hotel
Stayed 3 nights in Jul 2022

8/10 Good

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel was good. The location is superb. Within walking distance to countless cafes, shops and attractions. The breakfast was wildly mediocre but there are fabulous places less than 5 minutes away for great Viennese breakfast. The room was okay. It served its purpose. Having a strong air conditioner was great during the July heat. For the value this is a good choice.
Stayed 5 nights in Jul 2022

2/10 Terrible

PAVLI

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The responsibility of the front desk was very low. We had to sleep all night with no AC , when the temperature during the day had been 37C. At all they did not care.It Was a very bad struggling sleep. The Breakfast was good, and the cleaning.
Stayed 1 night in Jun 2022
Response from Peter F. on 6 Jul 2022
Dear guest. We are really sorry. On the evening in question we had a terrible storm in Vienna, so that lightning and hail caused extreme tension on the electrical lines. This was the reason there were problems with the air conditioning and we couldn't guarantee a supply during the night. Best regards

10/10 Excellent

Faina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was incredibly friendly and cooperative.
Stayed 1 night in Jun 2022

10/10 Excellent

Vivien C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with all aspects of this hotel. Our room was large, clean & had plenty of space for luggage
Stayed 3 nights in Jun 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place.
Stayed 4 nights in May 2022

4/10 Poor

Yosuke

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
My room was facing another building, so there was no view or sunlight.
Stayed 3 nights in May 2022
Response from Peter F. on 27 Jul 2022
Dear Yosuke. We are sorry that you were not satisfied with your choice of room. You are welcome to upgrade your room at reception, subject to availability. Best regards from Vienna

10/10 Excellent

Ariel

Stayed 1 night in May 2022

10/10 Excellent

Adel

Stayed 6 nights in May 2022