Ratings based on 1,520 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Orte

Albergo molto confortevole

Posted 25-May-2016
Albergo situato molto vicino alla fermata Nestroy della linea metropolitana U1 a solo una fermata da Stephanplatz, il centro di Vienna. Camera con arredi nuovi, pulita, con balcone. Consigliato.
5out of 5
by A verified traveller from Toronto

convenient

Posted 17-May-2016
Pros: location
Location: close to subway stops (Taborstraße, Nestroyplatz), not too many place around to eat out but close to the Inner City with many restaurants
This was my second stay at the Imlauer within one week (see my earlier review) so there is little more to add. I had another room on the second floor, slightly smaller than the other one but more or a window front. Unfortunately no espresso machine (only a hot water kettle to make instant coffee). Otherwise, once more a pleasant stay.
Comment from Hotel Management
23-May-2016 by Gerald, Hotel Management
Dear Bilalama, Thank you very much for your second visit and for another excellent review on your stay. On your first visit you received from us a free upgrade to a Junior Suite. All our Junior Suites have a nespresso machine, but not the double rooms. Thank you for once again mentioning the convenient location of the hotel so near the city center and with excellent access to public transport. Thank you for visiting us again. We would be very delighted to welcome you another time at the IMLAUER. With best regards, Gerald Wlcek - General Manager Hotel IMLAUER & Nestroy Vienna
4out of 5
by A verified traveller from Toronto

pleasant stay

Posted 17-May-2016
Pros: quiet location, clean, friendly service
Location: close to two subway stops: Nestroyplatz and Taborstraße; not too many restaurant in immediate vicinity but close to inner city with many options
Hotel is conveniently located in Leopoldstadt, within walking distance to old city. The street where it is located (Rotsterngasse) is quiet. Since I had a room facing the inner courtyard I can't say much about traffic noise at night; I certainly was not disturbed. Hotel seems to have been redone recently. My room (on the second floor) was nicely furnished, all clean and with a new feel. Coffee maker (actually an Espresso machine) was in the room. Room also had a minibar, with soft drinks free. My room even had a door separating toilet and bathroom--an added convenience when two people are sharing a room. One little annoyance were the shallow trough-like sinks--definitely unsuitable for the (inevitable) laundry job that piles up when traveling. The hotel has a small but nice gym room and a sauna, both in mind condition (free usage). My only beef during my stay was with the price for breakfast, which was steep (apparently cheaper if included in the reservation).
5out of 5
by A verified traveller from Barcelona

es un hotel comodo y muy bien situado

Posted 14-May-2016
Pros: el bar es muy agradable
Cons: la limpieza en los baños
Location: buena ubicación permite caminar facilmente hacia toda la ciudad
pudimos pasear por toda la ciudad y visitar toddo los puntos de interes facilmente
Comment from Hotel Management
19-May-2016 by Gerald, Hotel Management
Dear Xavier, Thank you very much for staying at the hotel IMLAUER and for your excellent review. I am delighted that you enjoyed your stay with us and appreciated the comfortable location of the hotel very much. I am very sorry that you were not fully satisfied with the cleaning of the bathroom. Cleanliness is very important to us and we take many measures to ensure a high quality in this area. We thank you for your feedback and will take even more measures to ensure an overall and constant high quality. Please apologize this neglect. I hope that we may welcome you again in the IMLAUER. With best regards, Gerald Wlcek - General Manager Hotel IMLAUER & Nestroy Vienna
3out of 5
by A verified traveller from Argentina

Value hotel

Posted 14-May-2016
Hotel is ok, rooms not as nice as the one in the photo, it's ok though, but don't expect that much, is good value for money. The location is not the best, a little bit away from main attractions, if you don't mind walking go ahead, if you have trouble doing so you might want to try a different location.
Comment from Hotel Management
19-May-2016 by Gerald, Hotel Management
Dear Gonzalo, Thank you for your kind review on your stay at the hotel IMLAUER. It is good to hear that you found the price for value in our hotel very good. I am sorry you think that the rooms are different from those on the photographs on the internet. We have of course different room categories in the IMLAUER which differ in size and arrangement, but all rooms have the same modern style. The location of the hotel is about a 15 minutes’ walk away from the city center and a 10 minutes’ walk from the Prater with its amusement park. For those who do not want to walk we have a great access to public transport. Two different subway lines are each only 3 minutes away from the hotel, and there are also trams and busses. With these public transports our guests can explore the whole city very easily and comfortably. Thank you very much for visiting the IMLAUER. It would be very nice to welcome you gain in the future. With best regards, Gerald Wlcek - General Manager Hotel IMLAUER & Nestroy Vienna
5out of 5
by A verified traveller from Berlin

Zentrumnahe

Posted 11-May-2016
Nettes Personale, Hotel ist sehr gut gelegen. Das Zimmer ist für eine Städtereise perfekt.
Comment from Hotel Management
16-May-2016 by Gerald, Hotel Management
Sehr geehrte Frau Jana, vielen herzlichen Dank, dass Sie das Hotel IMLAUER für Ihren Besuch in Wien gewählt haben. Es freut mich sehr, dass Sie mit unseren Mitarbeitern sehr zufrieden waren und auch die Lage des Hotels so nahe zur Innenstadt für Sie sehr gut gepasst hat. Vielen Dank, dass Sie sich die Zeit für dieses tolle Feedback genommen haben. Wir würden uns sehr freuen, Sie wieder einmal bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Gerald Wlcek - General Manager Hotel IMLAUER & Nestroy Wien
4out of 5
by A verified traveller

Super tolles Hotel in Top Lage,zu Fuß ist man in 5

Posted 09-May-2016
Kann dieses Hotel gerne weiter empfehlen werden sicher wieder kommen.
Comment from Hotel Management
12-May-2016 by Gerald, Hotel Management
Sehr geehrter Gast, vielen herzlichen Dank für Ihre tolle Bewertung. Es freut mich sehr, dass Sie sich bei uns so wohl gefühlt haben. Vielen Dank, dass Sie unser Hotel an andere Gäste empfehlen können und auch selbst gerne wieder kommen möchten. Das ist ein großartiges Kompliment für uns, über das wir uns sehr freuen. Schön, dass sie mit der Lage des Hotels sehr zufrieden waren. Das Hotel ist nicht weit von der Innenstadt entfernt und zwei U-Bahnlinien, die nur jeweils 3 Minuten vom Hotel entfernt sind, sorgen dafür, dass man schnell überall hinkommt. Danke, dass Sie das Hotel IMLAUER für Ihren Aufenthalt in Wien gewählt haben. Es wäre sehr schön, Sie wieder einmal bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Gerald Wlcek - General Manager Hotel IMLAUER & Nestroy Wien
5out of 5
by A verified traveller from Huddinge

.Bra hotell

Posted 09-May-2016
Pros: Stora rum, tysta och vänlig personal
Location: 10 minuter till Tivoliet i Pratern. 3 minuter från Hop on Hop off buss
Hotellet ligger nära Pratern och cirka 10 minuter gångavstånd till city. Wien är en gångvänlig stad
Comment from Hotel Management
10-May-2016 by Gerald, Hotel Management
Dear Kent, Thank you for visiting the hotel IMLAUER and for giving us such a wonderful feedback on your stay. I am very delighted that you liked the room and its size and quietness very much and were also satisfied with the friendliness of our staff. The location of the hotel is indeed very comfortable right between the Prater and the city center and very well connected to public transports. Thank you so much for your excellent review. We would be happy to welcome you again in our hotel. With best regards, Gerald Wlcek - General Manager Hotel IMLAUER & Nestroy Vienna
5out of 5
by A verified traveller from Scotland

Very Pleasant Hotel Indeed

Posted 08-May-2016
Pros: Everything except....
Cons: the shower.
Location: As said above. Leopoldstadt an interesting area, a place where people actually live. Bars and restaurants in the area but we ate out in the centre.
This was our second visit to the Imlauer. Very good 4 star hotel. Stayed in a junior suite with a balcony. Room very spacious and comfortable. Shower a bit weak, but that was the only complaint. Staff very friendly and helpful. Like the area of Leopoldstadt. Hotel handy for 2 tube stations and a pleasant 10 -15 minute walk to the centre of Vienna. Would say here again if a third visit to Vienna beckons.
Comment from Hotel Management
09-May-2016 by Gerald, Hotel Management
Dear Dotty, Thank you so much for this wonderful review. I am very delighted you had such a pleasant stay at the IMLAUER. Thank you for your great satisfaction with the room and its comfort. I am very sorry that the shower did not work properly. We will see to it immediately and try to get a better water pressure. Next time, please tell the reception desk, so they can send a technician to the room who repairs it instantly. Thank you for your appreciation of the convenient location of the hotel. I am especially happy that you would like to stay again in our hotel. That is a wonderful compliment for us and our work. We are looking forward to welcome you again in the IMLAUER. With best regards, Gerald Wlcek - General Manager Hotel IMLAUER & Nestroy Vienna
4out of 5
by A verified traveller from UK

Convenient situation

Posted 05-May-2016
Pros: Its location and it was clean and the staff were pleasant if not over helpful. No chidren around when we were there, thank goodness (school term time)
Location: See above
12 minutes walk to St Stefans Platz. All the Inner Stadt is easily accessible by foot from here. There is a tram stop 2 minutes from hotel, (fantasic public transport system) similarly for a Vienna tour bus. Hotel has a garage (limited space) Small gym, everything works. The work station(no charge) in a very dark corner--need good eyesight! What more do you need for a city break hotel?
Comment from Hotel Management
09-May-2016 by Gerald, Hotel Management
Dear David, Thank you for staying at the hotel IMLAUER and for taking the time to write this very good review. I am glad to hear that you were very satisfied with your stay and appreciated the convenient location of the hotel. Thank you for your kind remark about our staff. I am glad you liked their friendliness. Thank you for your suggestion for a better light at the work station. We will see what improvements we can make. It would be very nice to see you again in our hotel. With best regards, Gerald Wlcek - General Manager Hotel IMLAUER & Nestroy Vienna