Ratings based on 1,669 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Sinaia Romania originally Brisbane Australia

near centre

Posted 22-Jul-2017
Pros: I think for a four star hotel it is superior to others I have stayed in other cities.
Cons: Probably breakfast.
Location: Near the centre and close to all activities.
Staff were excellent, breakfast a little dull but generally as good as most hotels. Standard of room very good and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller from amman

Close to metro and good value for money.

Posted 11-Jul-2017
Good location fo. A couple of days site seeing in Vienna.
Comment from Hotel Management
15-Jul-2017 by Gerald, Hotel Management
Dear Mazhar, Thank you for choosing our hotel for your stay in Vienna and for enjoying it very much. We are happy that you liked the location of our hotel and found it a very good base for exploring our beautiful city. We are delighted that you liked your stay and we thank you very much for your wonderful review. Please visit us again whenever you have the chance to return to Vienna. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
5 out of 5
Recommended
for Everyone
by A verified traveller from Cambridge, UK

Posted 11-Jul-2017
Very nice hotel, conveniently located next to a metro station. Breakfast was delicious, though a little expensive. I think we could have got it cheaper if we'd pre-booked it with the hotel though. Rooms were very comfortable and were clean, but a little dusty.
Comment from Hotel Management
15-Jul-2017 by Gerald, Hotel Management
Dear Logan, It is excellent to hear that you liked your stay at our hotel IMLAUER Vienna very much. Thank you for your great satisfaction and for enjoying our hotel’s convenient location and easy access to public transport. I am glad you liked our breakfast buffet very much. I am very sorry that the room was dusty. Please take our sincere apologies. We will see to it immediately and we will take further measures for the future, as cleanliness is very important to us. It has been a pleasure to have you with us and we would be very happy to welcome you back at our hotel for another stay. Thank you very much for your amazing feedback. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
5 out of 5
Recommended
for Everyone
by A verified traveller from Richmond, B.C.

Quiet Nice hotel

Posted 10-Jul-2017
Pros: Away from the crowd yet close enough to walk
Cons: accessibility of luggge
Location: Subway stations are nearby. Trains are around the corner. Going around the city is definitely not a problem.
My wife and I stayed here for 4 days in July, 2017. Enjoyed our stay. The location of the hotel is great - not too far from Karlsplatz but is away from the crowd. The hotel staff was helpful and check in was smooth. The only knock is that some times there are stairs that you have to negotiate your luggage around. It did not bother me but maybe awkward for others. The cleaning crew kept the room clean everyday. They even had an option of a 5 Euro voucher if you skip a day of housekeeping.... We will stay in this hotel gain if we are in Vienna again.
Comment from Hotel Management
15-Jul-2017 by Gerald, Hotel Management
Dear Sam, What an amazing feedback you have given us here! Thank you so much for your great satisfaction with your stay at our hotel IMLAUER Vienna. We are very happy that you liked the location of our hotel and its easy access to public transport. Thank you for your satisfaction with the friendliness and helpfulness of our staff. Thank you for appreciating our efforts for the protection of the environment. We are certified as a green hotel since 2015 and we take a lot of measures and like to include our guests in these efforts. I am sorry that you had some trouble with stairs. We have two different entrances to our hotel, one is with stairs the other without. There are also elevators to all floors, except to some rooms on the 6th floor. We are sorry if this felt uncomfortable to you. It has been very nice to have you with us and we are delighted that you would like to stay with us again on your next visit to Vienna. Please do so, we would be happy to welcome you back. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
5 out of 5
by A verified traveller from Canada

Small hidden gem

Posted 06-Jul-2017
Pros: Food was great, staff were friendly and happy to help anytime they could.
Cons: Air conditioning in the rooms was good, but could have been cooler. To be fair, the temperatures were up around 32C when I was in Vienna.
Great hotel, great staff, fully upgraded rooms, very modern, space conscious, bathrooms are new, showers are new as well. Bar and bar tender are great, making healthy smoothies served with or without alcohol. Breakfast is more than could be expected at a low rate of 18 euros per day. Staff is very knowledgeable and helpful. Location is great and easy to get to downtown. You can actually walk it if you are not afraid of walking when its hot. Otherwise, location is really perfect for all that I needed to do. As a listed hotel on the Austrian Standards Institute list of hotels for their members, it is a great hotel and the walk is very easy. I will be glad to stay there again.
Comment from Hotel Management
08-Jul-2017 by Gerald, Hotel Management
Dear Maryse, Thank you so much for your very delightful and fantastic review. It is excellent to hear how much you enjoyed your stay at our hotel IMLAUER Vienna. Thank you for your satisfaction with the comfort of the room and with the service and friendliness of our staff. Thank you for your feedback on the air condition. Our technician will have a check on it. We are very delighted that you liked everything so much and we thank you for your many kind words about our hotel. It is good to heart that you would like to stay again with us. This is a huge compliment for us and we thank you very much for that. We are looking forward to welcome you back at our htoel in the future. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
5 out of 5
Recommended
for Everyone
by A verified traveller from Leicestershire

Well placed

Posted 06-Jul-2017
Handy for the city centre, Prater area and tube stations.
Comment from Hotel Management
08-Jul-2017 by Gerald, Hotel Management
Dear guest, Thank you very much for staying at our hotel IMLAUER Vienna and for your excellent feedback. It is wonderful to see that you enjoyed your stay very much and found everything very agreeable. Thank you for your great satisfaction with the convenient location of our hotel so near to the city center on one side and the Prater amusement park on the other side. Tow subway lines are each only a 3 minutes’ walk from our hotel and they bring you to any point in the city. We are very delighted that you had a pleasant stay and we thank you very much for your wonderful review. I hope that you will visit us again in the future. We would be happy to welcome you back. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
5 out of 5
Recommended
for Everyone
by A verified traveller from LA

Nice Hotel near U bahn and shops

Posted 05-Jul-2017
Rooms were much larger than we expected. Very modern hotel with clean rooms. Staff was very friendly and spoke perfect English. Staying there again at the end of our trip.
Comment from Hotel Management
08-Jul-2017 by Gerald, Hotel Management
Dear John, We are very delighted that you liked your stay at our hotel IMLAUER Vienna so much. Thank you for your amazing feedback. It is wonderful to hear that you liked the modern style and the cleanliness of the rom and enjoyed the friendliness sand helpfulness of our staff. It will be very nice to welcome you again at our hotel at the end of your trip. Thank you very much for taking the time to give us your excellent feedback. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
4 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Nice and quite location

Posted 04-Jun-2017
I was attending conference in Vienna. The hotel and staff are nice. In quite area. Close to the underground which was very convenient to commute. I did not try the hotel restaurant or breakfast to comment on it. Little thing to improve is the air condition which was bit noisy and difficult to control the temperature . Definitely I will recommend this hotel to my friends.
Comment from Hotel Management
13-Jun-2017 by Gerald, Hotel Management
Dear Mr. Ibrahim, It has been very nice to have you with us and we thank you for your very good feedback. We are glad that you liked the quietness of our hotel and its easy access to public transport. Thank you for appreciating the friendliness of our staff. Thank you also for letting us know about the air condition in the room. We will see to it immediately. I am very happy that you had a pleasant stay with us and that you can recommend our hotel to your friends. Thank you very much for that. I hope that we may welcome yourself again at our hotel IMLAUER Vienna. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
5 out of 5
Recommended
for Everyone
by A verified traveller from Boston

Great hotel

Posted 16-May-2017
Friendly staff, clean rooms, great breakfast, awesome location. All good.
Comment from Hotel Management
30-May-2017 by Gerald, Hotel Management
Dear Gonza, It has been very nice to have you with us and we thank you so much for your amazing feedback. I am happy to see that you liked the friendliness of our staff and were very satisfied with the cleanliness of the room. Thank you for appreciating the convenient location of our hotel. We are very delighted that you enjoyed your stay and we thank you for your excellent feedback. Please visit us also on your next stay in Vienna. We would be delighted to welcome you back at the IMLAUER Vienna. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
3 out of 5
by A verified traveller from Singapore

Nice hotel but not ideal location

Posted 10-May-2017
Hotel itself was good including staff and room. However, location not very convenient for meals and entertainment outlets. There some cafes in vicinity but very few if any restaurants within reasonable walking distance.
Comment from Hotel Management
30-May-2017 by Gerald, Hotel Management
Dear Peter, Thank you for your feedback and for your visit to our hotel. It is good to hear that you liked our hotel and the room and the service of our staff. I am sorry to hear that you were not fully satisfied with the location of our hotel. There are many restaurants in the area and our staff is always happy to give recommendations and directions. It is only a 10 minutes’ walk to the Prater amusement park and a 15 minutes’ walk to the city center. Two subway lines are each only a 3 minutes’ walk from our hotel and easy to use. We thank you for your feedback and for your visit. It would be nice to see you again someday. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna