Ratings based on 1,612 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Schleswig-Holstein

Schöne ruhige aber zentrale Stadtlage.

Posted 16-Jan-2017
Pros: Hübsches modern eingerichtetes Zimmer wie in Beschreibung. Sehr sauber. Nichts zu meckern.
Cons: Frühstücksbuffet mit € 18,- pro Person zu teuer
Location: Sehr zentale Lage, 2 Minuten zu Fuss zur nächsten U-Bahn, 10 Minuten zum Prater bzw. Bahnhof Praterstern. Geschäfte und mehere Restaurants im Umfeld
Wir waren für eine 5 tägige Städtetour in Wien und konnten vom Hotel aus wirklich alles gut und schnell erreichen.
4out of 5
Recommended
for Everyone
by A verified traveller

Pratique et accueillant

Posted 27-Dec-2016
Pros: Calme, chambre grande, literie de qualité, accueil agréable (anglais) et à quelques pas du métro qui arrive au centre historique en quelques stations.
Quelques jours à Vienne pour profiter des marchés de Noël et du centre ville.
Comment from Hotel Management
29-Dec-2016 by Gerald, Hotel Management
Dear Matthieu, Thank you very much for your wonderful feedback on your stay at our hotel IMLAUER. We are very happy that you enjoyed your stay and liked the quietness of the room and the comfort of the beds. Thank you for appreciating the convenient location of our hotel and its excellent access to public transport. It has been very nice to have you as our guest and we would be delighted to see you again at our hotel in the future. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
4out of 5
Recommended
for Everyone
by A verified traveller from Roma

Bell'hotel e buona posizione.

Posted 20-Dec-2016
Camera veramente bella e comoda con ogni comfort. Peccato per il Wi fi non funzionante per tutto il vostro soggiorno. Colazione troppo cara (18€ a persona) infatti abbiamo preferito la colazione in camera sui 6€ a testa con cornetto e caffè.
Comment from Hotel Management
29-Dec-2016 by Gerald, Hotel Management
Dear Sara, We are very delighted that you had a pleasant stay and took the time to write this very good feedback. Thank you very much for your satisfaction with the comfort of the room. I am sorry that the WIFI did not work properly in your room. Please apologize the inconveniences. Our breakfast buffet is very extensive with a wide range of hot and cold food and drinks. For those who want only a small snack in the morning we have this alternative with a croissant and coffee. Thank you very much for your visit and for your feedback. We hope that we may welcome you again at our hotel IMLAUER someday. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Dec-2016
Schönes Zimmer, alles sehr sauber. Freundlicher und hilfsbereiter Service!
Comment from Hotel Management
31-Dec-2016 by Gerald, Hotel Management
Sehr geehrter Gast, Wir danken Ihnen vielmals für Ihre sehr gute Bewertung. Es ist schön zu sehen, dass Sie einen angenehmen Aufenthalt hatten und dass Ihnen die Zimmer und die Sauberkeit im Hotel sehr gut gefallen haben. Vielen Dank für Ihre netten Worte über unsere Mitarbeiter. Wir haben uns über Ihren Besuch sehr gefreut und danken Ihnen für Ihr Feedback. Es wäre schön, wenn Sie wieder einmal unser Hotel IMLAUER für einen Aufenthalt in Wien wählen würden. Mit herzlichen Grüßen, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Wien
5out of 5
Recommended
for Couples
by A verified traveller from EGYPT

Was a comfortable and nice stay

Posted 13-Dec-2016
Pros: Location, cleanliness, and staff support
Cons: Pillows could be better
Location: The location is very good since it is walking distance to City Centre and metro station and there are lot of restaurants and shops near by.
Great experience, we had a very nice room at the roof. The hotel location is very good and the staff were friendly & supportive
Comment from Hotel Management
29-Dec-2016 by Gerald, Hotel Management
Dear Shendy, Thank you very much for your kind and delightful feedback. It is very good to hear that you enjoyed your stray at our hotel and liked the helpfulness of our staff. Thank you for appreciating the convenient location of our hotel. I am very sorry that you did not liked the pillows. Please apologize and thank you for letting us know. It has been a great pleasure to have you as our guest and we would be delighted to welcome you again at our hotel IMLAUER on your next visit to Vienna. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
4out of 5
Recommended
for Everyone
by A verified traveller from Perth WA

Good Value in Vienna

Posted 30-Nov-2016
Booked hotel for a single night stay on way out of Austria. Was pleased with the hotel, staff, and facility. Only bad comments is that my pillows were terrible, and bed has two single quilts instead of one big one. I can never understand this. However, all in all was a solid 4 star hotel.
Comment from Hotel Management
28-Dec-2016 by Gerald, Hotel Management
Dear Mark, Thank you very much for your stay at our hotel and for your good feedback. It is nice to hear that you liked our hotel as well as our staff. I am sorry that you were not satisfied with the pillows. Please apologize. We thank you very much for your visit and would be happy to welcome you again at our hotel IMLAUER in the future. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
2out of 5
Recommended
for Everyone
by A verified traveller from london

Close enough to town

Posted 19-Nov-2016
Hotel corridor had been painted on day of arrival. The room was very basic beds were not comfortable at all the sofa bed was probably worse....location was good 15min walk to centre of town. Room was very average didn't didn't have the 4 star ambience felt very much like a 3 star hotel.
Comment from Hotel Management
21-Nov-2016 by Gerald, Hotel Management
Dear hcp, We thank you very much for your visit and for your feedback. I am very sorry that you were not fully satisfied with the quality of our hotel. All our rooms are equipped with the modern necessities like air condition, free WIFI, minibar, safe, sound proofed windows, flat screen TV and much more. Also we have some little extras in all rooms like free tea and coffee making facilities etc. I am sorry that the bed did not feel comfortable. Please apologize. We will see to it immediately. We thank you very much for your feedback. It helps us to improve our quality further. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Nov-2016
sehr gutes hotel freundliches und hilfsbereites personal frühstück reichlich und lecker zimmer groß, sauber und bequem 10 minuten fußweg bis zur innenstadt sehr zu empfehlen!
Comment from Hotel Management
16-Nov-2016 by Gerald, Hotel Management
Sehr geehrter Gast, was für eine großartige Bewertung! Wir danken Ihnen vielmals für Ihre große Zufriedenheit mit Ihrem Aufenthalt in unserem Hotel IMLAUER. Es freut mich zu hören, dass Ihnen die Freundlichkeit und Hilfsbereitschaft unserer Mitarbeiter sehr gut gefallen haben. Schön, dass Ihnen auch der Komfort und die Sauberkeit des Zimmers sehr positiv aufgefallen sind. Es hat uns sehr gefreut, dass Sie bei uns zu Gast waren und wir hoffen, dass wir Sie bald wieder bei uns begrüßen dürfen. Mit herzlichen Grüßen, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Wien
5out of 5
Recommended
for Everyone
by A verified traveller from Paris

Excellent rapport qualité prix

Posted 29-Oct-2016
Pros: Hotel agréable, calme, et propre.
Cons: Lit trop étroit !
Location: L'hôtel est à 15 mn du centre-ville et à 15 mn du Prater. Pas grand chose à côté de l'hôtel.
Bon accueil, l'hôtel est agréable et assez bien situé (15 minutes à pieds de la vieille ville et des restaurants) Personnel de l'hôtel efficace et disponible. Chambre propre et rénovée récemment je pense. Lits twins beds minuscule:-) grande douche superbe !
Comment from Hotel Management
12-Nov-2016 by Gerald, Hotel Management
Dear Veronique, We are very delighted that you had such a pleasant stay at our hotel IMLAUER and liked our hotel very much. Thank you for your satisfaction with the cleanliness and quietness of our hotel. I am very sorry that the beds were too small for your comfort, but they have the normal standard size. It is good to hear that you found our staff helpful and efficient. We thank you very much for your excellent feedback and for your stay. Please visit us again whenever you have the chance to come back to Vienna. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
4out of 5
Recommended
for Everyone
by A verified traveller from Bayern

Angenehmer Aufenthalt

Posted 25-Oct-2016
Pros: Gemütliche Ausstattung und netter Service!
Cons: Frühstück und Minibar etwas überteuert!
Insgesamt war es ein angenehmer Aufenthalt, das Hotel kann ich durchaus empfehlen!
Comment from Hotel Management
14-Nov-2016 by Gerald, Hotel Management
Sehr geehrte Frau Rosi, es freut uns sehr, dass Ihnen Ihr Aufenthalt in unserem Hotel IMLAUER sehr gut gefallen hat. Vielen Dank für Ihre tolle Bewertung und für Ihre Empfehlung unseres Hotels. Schön, dass Sie mit dem Komfort im Hotel und mit der Freundlichkeit unserer Mitarbeiter sehr zufrieden waren. Wir würden uns sehr freuen, wenn Sie auch in Zukunft wieder unser Hotel für einen Aufenthalt in Wien wählen würden. Mit herzlichen Grüßen, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Wien