Hotel corridor had been painted on day of arrival. The room was very basic beds were not comfortable at all the sofa bed was probably worse....location was good 15min walk to centre of town. Room was very average didn't didn't have the 4 star ambience felt very much like a 3 star hotel.
Comment from Hotel Management
21-Nov-2016 by Gerald, Hotel Management
We thank you very much for your visit and for your feedback. I am very sorry that you were not fully satisfied with the quality of our hotel. All our rooms are equipped with the modern necessities like air condition, free WIFI, minibar, safe, sound proofed windows, flat screen TV and much more. Also we have some little extras in all rooms like free tea and coffee making facilities etc.
I am sorry that the bed did not feel comfortable. Please apologize. We will see to it immediately. We thank you very much for your feedback. It helps us to improve our quality further.
With best regards,
Gerald Wlcek – General Manager
Hotel IMLAUER & Nestroy Vienna