Ratings based on 1,651 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Boston

Great hotel

Posted 16-May-2017
Friendly staff, clean rooms, great breakfast, awesome location. All good.
3 out of 5
by A verified traveller from Singapore

Nice hotel but not ideal location

Posted 10-May-2017
Hotel itself was good including staff and room. However, location not very convenient for meals and entertainment outlets. There some cafes in vicinity but very few if any restaurants within reasonable walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveller from Castle Rock, CO

Nice hotel, I've stayed there many times.

Posted 15-Apr-2017
Pros: Location, value and its staff.
Location: As noted above, an easy walk to the historic district, the Augarten and the Prater. Also convenient to public transportation.
I stay at the Imlauer whenever I visit Vienna. The Hotel is only a ten minute walk to the Augarten, a fifteen minute walk to the Prater and a fifteen minute walk to Stephansplatz- an ideal location. Very gracious and attentive staff and a very good value overall.
Comment from Hotel Management
14-May-2017 by Gerald, Hotel Management
Dear Jim, It is a special compliment for us, when guests are returning for another stay. Thank you very much for using our hotel for many times and for taking the time to give us your very good feedback. I am glad that you find the location of our hotel very comfortable and like its walkable distance to the city center. Thank you for your great satisfaction with our staff. It is always nice to have you as our guest and I hope that you will visit us again at the IMLAUER Vienna. We are sincerely looking forward to welcome you back. Thank you very much for your excellent feedback. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
5 out of 5
Recommended
for Everyone
by A verified traveller from San Pedro Sula

A really 4 star in room comfort

Posted 13-Apr-2017
Great location, clean rooms and vert comfortable to explore thru Vienna and get your rest in this hotel
Comment from Hotel Management
14-May-2017 by Gerald, Hotel Management
Dear Luis, We are very delighted that you liked our hotel IMLAUER Vienna so much and we thank you for your visit and your wonderful feedback. It is nice to hear that you could relax very well and enjoyed the comfort of the room. Thank you for mentioning your satisfaction with the cleanliness of the room. I hope that we may welcome you again at our hotel IMLAUER Vienna in the future. Thank you very much for your great feedback. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
5 out of 5
Recommended
for Everyone
by A verified traveller from England

Nice hotel close to centre of city

Posted 13-Apr-2017
Pros: Clean, modern, quiet, helpful staff.
Cons: Vienna transport can be confusing, with a range of tickets, different companies running buses, trams and various forms of railways.
Location: Close to city centre and Danube. Excellent trams and tube, particularly if you buy an all day ticket.
Hotel was only three tube stops from main railway station, and with good directions was easy to find even late at night. All night reception checked in with no problem, and gave us an upgrade. Very good tram and tube connections to anywhere in the city. No restaurant, only a breakfast room, but several restaurants/cafes in the area. On a one way street and double glazing meant noise was not a problem.
Comment from Hotel Management
14-May-2017 by Gerald, Hotel Management
Dear Douglas, Thank you very much for your excellent feedback on your stay a tour hotel IMLAUER Vienna. It is wonderful to hear that you had a most pleasant stay and found everything in our hotel very agreeable. Thank you for your satisfaction with the location of our hotel and its easy access to public transport. Just for the record: There is only one transport company in Vienna, which includes all trams, tubes and busses. Only transports as for example the Hop on Hop off busses are not included. About the tickets, our staff at the reception desk can help you. We thank you very much for your visit and your excellent feedback. Please visit us again, whenever you have the chance to come back to Vienna. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
5 out of 5
Recommended
for Everyone
by A verified traveller from UAE

Holiday Break For Solo Traveler (female senior)

Posted 01-Apr-2017
Pros: Free wifi, location, affordable
Cons: Breakfast - need more hot mealsike oatmeal or porridge as well as an om Eat chef waiting for one's order
Location: District 2 of Vienna. Near to city area but far enough from crowds and traffic. Close to lovely shops and cafes. Bus stop and metro at walking distan
The hotel is set in District 2 of Vienna far from the city crowd but close enough to walk to the bridge and shop and eat at nice shops and cafes. Near bus stops, metro but taxi will call a cab if needed. I ended up taking a taxi to the city center and buying a hop on hop off bus ticket. The front desk was lovely - always there to offer suggestions or give directions. They followed up on my lost luggage claim. They called my tour agency to confirm one of my tours. All helpful!!! High 5s to all of them - Elizabeth and the pretty girl in the evening who loves to barbecue-Happy thanks to them, especially! The beauty of Austria also lies in the hospitality of their people, and it showed with these excellent hotel employees. The room was large for European standards as well as the bathroom. It had basic amenities. The thermostat was one you can control which I liked and FREE wifi!!! Bar- has friendly bartender. I tried one of their cocktails that was advertised. Refreshing drink after a long day of touring! Only one suggestion- Breakfast- need more hot foods in the breakfast area, oatmeal or porridge and have an omelet chef available. This was minor for I would venture off in the morning to other places for breakfast. Excellent place. I'd stay again in a heartbeat.
Comment from Hotel Management
11-Apr-2017 by Gerald, Hotel Management
Dear Solo Traveller, What an amazing feedback you have given us here. Thank you very much for your great satisfaction with your stay at our hotel IMLAUER Vienna. I am especially delighted that you felt so welcomed and well assisted by our staff and want to thank you for your many kind words about them. It is also good to hear that you liked the location of our hotel and its easy access to public transport. Thank you for your suggestions regarding our breakfast buffet. We are always eager to improve our breakfast further and we will discuss your feedback in our team. We thank you very much for your wonderful review and hope that you will indeed visit our hotel again on your next stay in Vienna. It has been a great pleasure to have you with us. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
5 out of 5
Recommended
for Everyone
by A verified traveller from Manchester

Posted 31-Mar-2017
Lovely hotel, rooms spacious with modern facilities. Great location for the tram stop and old town
Comment from Hotel Management
11-Apr-2017 by Gerald, Hotel Management
Dear Bethany, It is wonderful to hear how much you enjoyed your stay at our hotel IMLAUER Vienna. Thank you very much for your amazing feedback and your satisfaction with the room and its appointments. I am glad to hear that you liked the location of our hotel so near to the city center and its easy access to public transport. Thank you very much for your visit to our hotel and for your wonderful feedback. We would be very happy, if you would consider our hotel also for your next visit to Vienna. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Feb-2017
Clean, modern hotel. Comfortable and quiet . Short walking distance from city centre
Comment from Hotel Management
02-Mar-2017 by Gerald, Hotel Management
Dear guest, We are delighted that you had a pleasant stay at our hotel IMLAUER and we thank you very much for your good feedback. I am glad to hear that you liked the cleanliness and the modern style of our hotel as well as the quietness and comfort. We are very happy that you found everything quite agreeable and we hope that you will visit us again on your next trip to Vienna. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
5 out of 5
Recommended
for Couples
by A verified traveller

Convenient for sites

Posted 11-Feb-2017
Pros: Excellent helpful reception staff
Location: Not great hotels in immediate area & smoking allowed in many of the basic bars. Get to town centre - great restraunts
4 night stay took in all sites. Recommend getting Vienna pass & travel card - especially if you are looking to visit a number of the sites. Cafes for cakes & pastries a must. A bowl of goulash soup & a beer more than enough for lunch.
Comment from Hotel Management
23-Feb-2017 by Gerald, Hotel Management
Dear guest, Thank you very much for your excellent feedback. It is good to hear that oy enjoyed your stay in Vienna and liked our hotel very much. I am glad that the location of our hotel and its easy access to the sightseeing spots by two nearby subway lines worked out very good for you. Thank you for your kind words about our staff. I am glad you felt so well assisted by them. It has been very nice to have you as our guest and we would be delighted to welcome you again on another visit to our hotel IMLAUER. Thank you very much for your wonderful review. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
4 out of 5
Recommended
for Families
by A verified traveller from Wiesbaden, GE

A solid 4-Stars.

Posted 25-Jan-2017
Pros: Location to public transport and quietness of room.
Cons: Inclusive breakfast.
Location: Museum quarter a 7-minute U-Bahn ride away. Great restaurants in the area.
Stayed here to attend a formal event in Vienna. The location was excellent: short walking distance to U-Bahn and other public transport options. The room was quiet and comfortable. Cleaning service was ok, but not great. The front desk staff was mostly accommodating and spoke English. Not the best place I've stayed in Vienna...but a solid 4-Star hotel.
Comment from Hotel Management
16-Feb-2017 by Gerald, Hotel Management
Dear Dave, It is nice to hear that you had a pleasant stay at our hotel and found the location and the hotel’s access to public transport very convenient. Thank you very much for your good feedback. I am sorry that you were not fully satisfied with the cleanliness in our hotel. Please apologize. We take make much care about cleanliness and will discuss your feedback with our staff from the housekeeping. We thank you for your visit and your review. I hope that we may welcome you again at our hotel in the future. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna