Ratings based on 1,636 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Feb-2017
Clean, modern hotel. Comfortable and quiet . Short walking distance from city centre
Comment from Hotel Management
02-Mar-2017 by Gerald, Hotel Management
Dear guest, We are delighted that you had a pleasant stay at our hotel IMLAUER and we thank you very much for your good feedback. I am glad to hear that you liked the cleanliness and the modern style of our hotel as well as the quietness and comfort. We are very happy that you found everything quite agreeable and we hope that you will visit us again on your next trip to Vienna. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
5out of 5
Recommended
for Couples
by A verified traveller

Convenient for sites

Posted 11-Feb-2017
Pros: Excellent helpful reception staff
Location: Not great hotels in immediate area & smoking allowed in many of the basic bars. Get to town centre - great restraunts
4 night stay took in all sites. Recommend getting Vienna pass & travel card - especially if you are looking to visit a number of the sites. Cafes for cakes & pastries a must. A bowl of goulash soup & a beer more than enough for lunch.
Comment from Hotel Management
23-Feb-2017 by Gerald, Hotel Management
Dear guest, Thank you very much for your excellent feedback. It is good to hear that oy enjoyed your stay in Vienna and liked our hotel very much. I am glad that the location of our hotel and its easy access to the sightseeing spots by two nearby subway lines worked out very good for you. Thank you for your kind words about our staff. I am glad you felt so well assisted by them. It has been very nice to have you as our guest and we would be delighted to welcome you again on another visit to our hotel IMLAUER. Thank you very much for your wonderful review. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
4out of 5
Recommended
for Families
by A verified traveller from Wiesbaden, GE

A solid 4-Stars.

Posted 25-Jan-2017
Pros: Location to public transport and quietness of room.
Cons: Inclusive breakfast.
Location: Museum quarter a 7-minute U-Bahn ride away. Great restaurants in the area.
Stayed here to attend a formal event in Vienna. The location was excellent: short walking distance to U-Bahn and other public transport options. The room was quiet and comfortable. Cleaning service was ok, but not great. The front desk staff was mostly accommodating and spoke English. Not the best place I've stayed in Vienna...but a solid 4-Star hotel.
Comment from Hotel Management
16-Feb-2017 by Gerald, Hotel Management
Dear Dave, It is nice to hear that you had a pleasant stay at our hotel and found the location and the hotel’s access to public transport very convenient. Thank you very much for your good feedback. I am sorry that you were not fully satisfied with the cleanliness in our hotel. Please apologize. We take make much care about cleanliness and will discuss your feedback with our staff from the housekeeping. We thank you for your visit and your review. I hope that we may welcome you again at our hotel in the future. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
3out of 5
by A verified traveller

Close to the city

Posted 20-Jan-2017
The room was to small for two people. The parking garage not comfortable for easy in and out.
Comment from Hotel Management
16-Feb-2017 by Gerald, Hotel Management
Dear guests, Thank you for staying at our hotel and for taking the time to give us a feedback. I am sorry that the room was too small for your comfort. We have of course different room categories and room sizes. They are all shown on the internet with their exact sizes and with detailed pictures. I am sorry that you found the parking uncomfortable. It has normal standard sizes. Thank you for your visit and your feedback. It would be nice to see you again at our hotel in the future. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
4out of 5
by A verified traveller

Posted 19-Dec-2016 on Hotels
Comment from Hotel Management
29-Dec-2016 by General Manager, Hotel Management
Dear guest, It is good to see that you had a pleasant stay at our hotel IMLAUIER and we thank you very much for your good feedback. We are delighted that you found everything very agreeable. It would be nice to welcome you again at our hotel in the future. Thank you very much for taking the time to give us your feedback. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
5out of 5
Recommended
for Couples
by A verified traveller from EGYPT

Was a comfortable and nice stay

Posted 13-Dec-2016
Pros: Location, cleanliness, and staff support
Cons: Pillows could be better
Location: The location is very good since it is walking distance to City Centre and metro station and there are lot of restaurants and shops near by.
Great experience, we had a very nice room at the roof. The hotel location is very good and the staff were friendly & supportive
Comment from Hotel Management
29-Dec-2016 by Gerald, Hotel Management
Dear Shendy, Thank you very much for your kind and delightful feedback. It is very good to hear that you enjoyed your stray at our hotel and liked the helpfulness of our staff. Thank you for appreciating the convenient location of our hotel. I am very sorry that you did not liked the pillows. Please apologize and thank you for letting us know. It has been a great pleasure to have you as our guest and we would be delighted to welcome you again at our hotel IMLAUER on your next visit to Vienna. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
5out of 5
by A verified traveller

Posted 04-Dec-2016 on Hotels
Comment from Hotel Management
28-Dec-2016 by General Manager, Hotel Management
Dear guest, Thank you very much for your excellent feedback and your great satisfaction with your stay at our hotel IMLAUER. We are very happy that you enjoyed your stay and found everything very agreeable. Please visit us again whenever you return to Vienna. We would be very happy to welcome you again. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
4out of 5
by A verified traveller

Posted 30-Nov-2016 on Hotels
Comment from Hotel Management
28-Dec-2016 by General Manager, Hotel Management
Dear guest, We are very delighted that you had a pleasant stay at our hotel IMLAUER and we thank you very much for your good feedback. It has been nice to have you as our guest and we hope that we may welcome you again at our hotel. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
4out of 5
Recommended
for Everyone
by A verified traveller from Perth WA

Good Value in Vienna

Posted 30-Nov-2016
Booked hotel for a single night stay on way out of Austria. Was pleased with the hotel, staff, and facility. Only bad comments is that my pillows were terrible, and bed has two single quilts instead of one big one. I can never understand this. However, all in all was a solid 4 star hotel.
Comment from Hotel Management
28-Dec-2016 by Gerald, Hotel Management
Dear Mark, Thank you very much for your stay at our hotel and for your good feedback. It is nice to hear that you liked our hotel as well as our staff. I am sorry that you were not satisfied with the pillows. Please apologize. We thank you very much for your visit and would be happy to welcome you again at our hotel IMLAUER in the future. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
4out of 5
by A verified traveller

Posted 27-Nov-2016 on Hotels
Comment from Hotel Management
28-Dec-2016 by General Manager, Hotel Management
Dear guest, It is good to see that you had a pleasant stay at our hotel IMLAUER and were quite satisfied with everything. Thank you very much for your good feedback and your visit. I hope that we may welcome you again in the future. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna