Ratings based on 341 Verified Reviews

3.9 out of 5
85% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4out of 5
by A verified traveller

Posted 27-Dec-2016 on Hotels
Comment from Hotel Management
05-Jan-2017 by General Manager, Hotel Management
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Judith Sydor Junior Sales Manager
3out of 5
by A verified traveller

Convenient and good price

Posted 03-Dec-2016 on Hotels
Hotel needs renovation, Sauna is 30 years old
Comment from Hotel Management
05-Dec-2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. I would like to informa you that the next renovation will start in Jan. 2017. We hope to welcome you back to our hotel very soon, in one of our "new" rooms! Sincerely, Judith Sydor Junior Sales Manager
4out of 5
by A verified traveller

close to trams to city

Posted 02-Nov-2016 on Hotels
Nice people, comfortable room, desk staff during day, much better than in evening.
Comment from Hotel Management
04-Nov-2016 by General Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Judith Sydor Junior Sales Manager
4out of 5
by A verified traveller

Posted 26-Oct-2016 on Hotels
Comment from Hotel Management
04-Nov-2016 by General Manager, Hotel Management
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Judith Sydor Junior Sales Manager
5out of 5
by A verified traveller

4 star experience in the best area of Vienna!

Posted 17-Oct-2016 on Hotels
We stayed in a really nice Room that was arranged on 2 floors. Had 2 balconies one of them with a great view. The hotel is in a quiet area and very close to the Heurigen and Grinzing!!! It was a fantastic stay. We come to vienna a lot and stay in different Hotels. The Drrag Kaiser Franz Joseph in the 19th district by far is the best value. A for star experience for a 3 star price. You are in are really nice area and yet the streetcar stop is maybe 100 yards away, and it will take you to the center in less than 15 minutes.
Comment from Hotel Management
04-Nov-2016 by General Manager, Hotel Management
Dear Guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Judith Sydor Junior Sales Manager
4out of 5
by A verified traveller

Good Clean Hotel At Reasonable Rates

Posted 10-Oct-2016 on Hotels
Nice & Compact Rooms. Good Breakfast.
Comment from Hotel Management
17-Oct-2016 by General Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Judith Sydor Junior Sales Manager
4out of 5
Recommended
for Everyone
by A verified traveller from Timisoara

good residential area

Posted 04-Oct-2016
Pros: price versus facilities
Cons: elevators were scary
Location: it was a nice surprise for me who travel frequently in Wien; without hassle in parking
Comment from Hotel Management
11-Oct-2016 by Judith Sydor / Junior Sales Manager, Hotel Management
Dear Ovidiu, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Oct-2016
Location works well once you get a handle on the transportation system. Close to Grinzing which is charming.
Comment from Hotel Management
05-Oct-2016 by Judith Sydor / Junior Sales Manager, Hotel Management
Dear Guest, thank you very much for taking the time to write such a lovely feedback after your stay. We would be very happy to welcome you again. Best regards.
3out of 5
by A verified traveller

Posted 23-Sep-2016 on Hotels
the hotel is very close to Rudolfinerhaus Foundation Hospital and 15 minutes by tram to Vienna city centre.
Comment from Hotel Management
05-Oct-2016 by General Manager, Hotel Management
Dear Guest, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Judith Sydor Junior Sales Manager
5out of 5
Recommended
for Everyone
by A verified traveller from Essex

Lovely hotel in a great position

Posted 14-Sep-2016
Pros: Nothing was too much trouble and there helpful ness
Cons: Nothing as perfect
Location: The location was great as on a bus and tram route so you can travel anywhere easily
We had a really lovely stay here the hotel is lovely and all the facilities are excellent as is the breakfast We loved our room and it couldn't have been any better the view and everything room 348 would definitely ask for this room again The reception staff were so helpful and nothing was too much trouble for them especially Joanna Aschauer who went above and beyond with help whilst we were at our stay loved everything about the hotel and have already been recommending it to family and friends and social media a very happy guest
Comment from Hotel Management
15-Sep-2016 by Judith Sydor / Junior Sales Manager, Hotel Management
Dear Lorraine, "lovely hotel", thank you for such a positive describtion and your lovely feedback, we could not be happier to read this. We are very thankful, that you shared this with us and other travelers. Recognition is such a strong motivator for all of us, so I will be sure to share your review with the whole team at the hotel. We would be delight to welcome you back soon. Best regards,