Standard Double Room, 1 Double Bed (Special Offer) | Hypo-allergenic bedding, in-room safe, individually decorated

Reviews of Boutiquehotel Stadthalle

3 out of 5
Boutiquehotel Stadthalle
Hackengasse 20, Vienna, Vienna

Reviews

9.2

Wonderful

Rating 10 - Excellent. 253 out of 391 reviews" "
Rating 8 - Good. 122 out of 391 reviews" "
Rating 6 - Okay. 12 out of 391 reviews" "
Rating 4 - Poor. 3 out of 391 reviews" "
Rating 2 - Terrible. 1 out of 391 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most eco friendly hotels, along with helpful staff and quiet rooms. This hotel has a lot of character and it's a must-try
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely love the hotel, it’s cleanliness, location, organic breakfast and especially Naomi & Leah at the front desk who are so sweet and accommodating that it really made me feel like home. They are very nice young ladies who are aim to Please there guests if you need anything.
Stayed 2 nights in Sep 2023
Response from Sarah Berger / Sales & Marketing on 28 Sept 2023
Dear Michael, Thank you so much for your outstanding review, we're glad to hear that staying with us felt like home. You're right - Naomi & Leah are very guest oriented but are also such sweet colleagues. It's a great pleasure working together. :)Best regards from Vienna

10/10 Excellent

L

Liked: Property conditions & facilities, room comfort
Boutiquehotel Stadthalle
Good location for Wiener Stadthalle. Great breakfast. Off-site parking about 200m down the road. Large emphasis on being eco-friendly.
Stayed 1 night in Feb 2023
Response from Victoria, Front Office Manager on 9 Apr 2023
Dear L.Thank you for your feedback we are happy that our parking place made your stay especially comfortable. We would be happy to welcome you again in our green oasis.Kind regards

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Rezeption on 23 Jan 2023
Lieber Pascal.Vielen Dank für Ihre tolle Bewertung. Das lässt unsre Gastgeber*innenherzen gleich viel höher schlagen.Wir hoffen auf ein Wiedersehen.Herzliche GrüßeTeresa (Rezeption)

10/10 Excellent

Omid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that they donate the left over food instead of throwing it out. I didnt like the fact that it didnt have ac in the room due to being eco friendly. The room was really warm had to take cold shower prior to sleeping also no ac to dinning room it really warm during breakfast. But the staff, breakfast, and everything else was good.
Stayed 1 night in Jul 2022

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great breakfast, great location
Stayed 1 night in May 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Sales & Marketing Assistant on 21 Feb 2020
Dear Kevin, thanks a lot for the great feedback :-) We promise to keep up the good work! Hope you visit us again soon! Kind Regards Elena Schöber Sales & Marketing Assistant

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Feb 2020
Response from Sales & Marketing Assistant on 21 Feb 2020
Dear Guest, thank you so much for your positive feedback we are so glad you liked our hotel :-) Hope you visit us again soon! Kind Regards Elena Schöber Sales & Marketing Assistant

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with very friendly helpful staff and an outstanding breakfast.
Stayed 3 nights in Dec 2019
Response from Sales & Marketing Assistant on 13 Jan 2020
Dear Guest, thank you very much for your positive feedback! We highly appreciate it. It makes us especially happy to hear that you enjoyed our service quality and the cleanliness of our hotel as well as our organic breakfast! We are looking forward to your next visit to Vienna! Kind Regards Elena Schöber Sales & Marketing Assistant

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Elena Schöber Sales & Marketing on 18 Dec 2019
Dear Sergio, thank you very much for your positive feedback, we promise to keep up the good work :-) Kind Regards Elena Schöber Sales & Marketing

10/10 Excellent

Henning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Elena Schöber Sales & Marketing on 20 Dec 2019
Lieber Henning, vielen Dank für Ihr positives Feedback, es freut uns sehr, dass Sie eine schöne Zeit bei uns hatten! Herzliche Grüße Elena Schöber Sales & Marketing

6/10 Okay

Hye s

Travelled with group
Liked: Staff & service
Stayed 3 nights in Dec 2019
Response from Elena Schöber, Sales & Marketing on 18 Dec 2019
Dear Hye, thank you for your feedback! We would be very curious to know, what you were missing in our hotel or if anything didn't meet your expectations since you only gave us 6/9 points. A quick feedback would be very much appreciated. Kind Regards Elena Schöber Sales & Marketing

10/10 Excellent

Al, China

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly and helpful staff, and the patio is beautiful!
Stayed 3 nights in Nov 2019
Response from Elena Schöber, Sales & Marketing on 18 Dec 2019
Dear Al, thanks a lot for your positive rating we are very happy!:-) Kind Regards Elena Schöber Sales & Marketing

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very friendly environment. I loved to stay there for two nights. It’s walking distance from metro station.
Stayed 1 night in Nov 2019
Response from Elena Schöber, Sales & Marketing on 18 Dec 2019
Dear Guest, we are very happy that you enjoyed our environment and atmosphere! :-) Great that you could use public transportation in Vienna to get around the city. Hopefully you'll visit us again soon. Kind Regards Elena Schöber Sales & Marketing

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2019
Response from Elena Schöber, Sales & Marketing on 18 Dec 2019
Dear Guest, thank you very much for your feedback. It saddens us that you did not seem to have such a great time at our hotel. We would love to know what exactly did not meet your expectations. A short feedback via E-Mail would be very much appreciated via office@hotelstadthalle.at Kind Regards and warm greetings Elena Schöber Sales & Marketing

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
It’s condition is good, breakfast is fantastic, and nicely decorated. There is a small supermarket right across the street, easy to get necessities. The westbanhof station is about 7min walk, whew one can take trams, bises and subway to other parts of the city
Stayed 2 nights in Oct 2019
Response from Elena Schöber, Sales & Marketing on 18 Dec 2019
Dear Guest, thank you for taking your time to write us a feedback. We are very happy that you found our location to be of good value for you, as well as the public transportation in Vienna :-) Kind Regards and warm greetings Elena Schöber Sales & Marketing

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick 24hr stay in Vienna
Great location, easy to get around
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much we had an amazing time - super easy and a great eco hotel bed was comfy and room ( superior) was nice and cosy x
Stayed 1 night in Oct 2019

6/10 Okay

tom, tokyo

Business traveller
Liked: Cleanliness
it has a inner garden. the location is a little bit difficult to find.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this eco focused and sustainable boutique hotel. The environment is important to me which is why I chose to stay here. The room was chic and comfortable and had everything I needed. The garden is splendid and the organic breakfast to die for. Highly recommend!
Stayed 2 nights in Jul 2019
Response from Victoria Eisenreich, Reception on 27 Jul 2019
Dear Guest! Thank you so much for your great feedback and lovely words! We are really gratefull about your words and are happy that you enjoyed our eco friendlyness as well as our green garden. We would be happy to welcome you soon again at Boutiquehotel Stadthalle and at our big organic breakfast buffet ;) All the best from Vienna

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a nice garden which rooms overlook, and you can sit and eat and drink. Very comfortable and quiet. No air, but this makes for earth friendly rooms. Breakfast not inlcuded, 16 euro per person, we went to local grocery store, 3 people for 5 euro.
Stayed 2 nights in Jul 2019
Response from Victoria Eisenreich, Reception on 27 Jul 2019
Dear Guest! Thank you very much for your detailed feedback. We are really happy that you enjoyed your stay and esepcially our green garden to relax after a day of sightseeing. Great that you found a good breakfast solution for you and your family. We would be happy to welcome you again! All the best from Vienna!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Victoria Eisenreich,Assistant Front Office Manager on 13 Jun 2019
Thank you for your 5 out of 5 feedback! We would love to welcome you back at Boutiquehotel Stadthalle Kind regards

6/10 Okay

Verified traveller

Travelled with family
There was not coffee in our room. We were told we could just ask for it. Never was anything said about a charge per cup. We were charge 14 Euro for a few cups of coffee. Did not appreciate lack of disclosure. Will post
Stayed 3 nights in Jun 2019
Response from Victoria Eisenreich,Assistant Front Office Manager on 13 Jun 2019
Dear Guest! Thank you for your message. All your drinks are included during breakfast time! Certainly all other drinks are 24/7 avaiable at our front desk which is also the bar. We would be happy to welcome you again! All the best from Vienna

8/10 Good

Verified traveller

Stayed 3 nights in May 2019
Response from Victoria Eisenreich, Reception on 14 Jul 2019
Dear Guest! Thank you for your feedback. We are happy that you had a good time staying with us and we would love to welcome you again to convince you on every level. All the best from Vienna

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel With A Green Heart!
Stayed for three nights. The hotel is situated close to the U and regular trams to the city centre. The hotel is eco friendly and really makes an effort in this regard. Staff were all welcoming and helpful. Our room was comfortable and we had a lovely view of the beautiful lush courtyard garden where, I imagine, it would be lovely to relax in the summer after a day sightseeing. Breakfast was excellent with lots of great organic options and what particularly struck us was the quality of the ingredients compared to many other hotels experienced in European cities. We only scratched the surface of things to do in this wonderful city. We plan on returning to see more and will definitely stay in this welcoming hotel and recommend it to others.
Stayed 3 nights in May 2019
Response from Victoria Eisenreich, Reception on 14 Jul 2019
Dear Margaret! Thank you so much for your feedback and your warming words! We are very happy that you enjoyed your stay and our hotel that much. We appreciate your words about our organic breakfast buffet and we would be super glad to welcome you again at Boutiquehotel Stadthalle at your next visit to Vienna. Please do not hesitate contacting us directly for your next reservation. All the best

4/10 Poor

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Victoria Eisenreich Assistant Front Office Manager on 1 May 2019
Thank you very much for your perfect rating! We are so happy that your stay was wonderfull. We would love to welcome you again at Boutiquehotel Stadthalle Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I like the decor in the room. It was very very inviting.
Stayed 2 nights in Mar 2019
Response from Victoria Eisenreich,Assistant Front Office Manager on 18 Apr 2019
Thank you very much for your feebdack and your lovely words. We are so happy that you liked our design and decor in the rooms and hope to welcome you soon again at Boutiquehotel Stadthalle! All the best from Vienna

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2019
Response from Victoria Eisenreich,Assistant Front Office Manager on 18 Apr 2019
Thank you so much for your feedback! Great that everything was to your satisfaction. We would love to welcome you again. Kind regards

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019
Response from Victoria Eisenreich,Assistant Front Office Manager on 18 Apr 2019
Thank you for your feedback! We are happy that you enjoyed your stay with us and your time in Vienna. We would love to welcome you again at Boutiquehotel Stadthalle. All the best

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful and friendly, room was perfect size and temperature of the room was very comfortable. Hotel was very quiet and very relaxing with a very nice breakfast
Stayed 2 nights in Jan 2019
Response from Victoria Eisenreich,Assistant Front Office Manager on 30 Jan 2019
Thank you for your feedback and your recommondation! We are happy that you enjoyed our rooms and the comfortable room temperature at out hotel. Great that you liked our big organic breakfast buffet and our quiet location! We hope to welcome you soon again! Kind regards

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vienna review
Loved Vienna, and the staff were wonderful and very helpful with site seeing advice. Beautiful gardens at the hotel and wonderful breakfast.
Stayed 2 nights in Jan 2019
Response from Victoria Eisenreich,Assitant Front Office Manager on 23 Jan 2019
Dear Patricia! Thank you very much for your feedback! We are happy that you enjoyed a wonderfull time in Vienna and at Boutiquehotel Stadthalle.Great that our Team had the right recommondations for your stay. We hope to welcome you soon again! Kind regards from Vienna

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neighbourhood living
Located in a great area with a very ‘local’ feel- westbahnhof an 8min walk, tram 49 a 2min walk or a 20-30minute walk to the old town. Breakfast is delicious and definitely worth it if included in room rate. Helpful and friendly staff.
Stayed 8 nights in Dec 2018
Response from Victoria Eisenreich,Asssitant Front Office Manager on 4 Jan 2019
Dear Susan, Thank you for your feedback via Hotels.com We are very happy that you enojoyed our location in the 15th district. Indeed everything is in walking distance or easily reachable with the tram or metro nearby. Grat that you remember our big organic breakfast buffet! We would be happy to welcome you soon again in Vienna! All the best

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous eco hotel, area a little out of the centre but public transport is close, excellent and quick.
Stayed 3 nights in Dec 2018
Response from Victoria Eisenreich,Asssitant Front Office Manager on 4 Jan 2019
Thank you very much for you feedback we are happy that you had a great stay and enjoyed our location near the Metro Line and Tram. We would be happy to welcome you soon again! Kind regards from Vienna

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky hotel with vegan choices!
We loved the hotel and our quirky room. The hotel was clean, quiet and the staff were lovely. The breakfast was amazing with plenty of vegan options and loose leaf teas. We had a wonderful stay.
Stayed 4 nights in Dec 2018
Response from Victoria Eisenreich,Asssitant Front Office Manager on 4 Jan 2019
Dear Mark, Thank you very much for your great feedback about your stay! We are very happy that you enjoyed your stay and our big organic breakfast buffet with our vegan options. Great that you stay had a perfect stay and we would be glad to welcome you soon again to show you some more secrets and tips from vienna! All the best

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Victoria Eisenreich,Asssitant Front Office Manager on 4 Jan 2019
Dear Andrea! Thank you for your 5-star feedback! We are happy that everything was perfect and we would be glad to welcome you soon again! Kind regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from Victoria Eisenreich,Asssitant Front Office Manager on 4 Jan 2019
Thank you very much for your brilliant feedback! We hope to welcome you soon again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice!
Every one we encountered was helpful, courteous and knowledgeable. The room was comfortable, clean and very well equipped for our needs, and the breakfast was beyond expectations. It was a short walk to many excellent restaurants and the train station so we could be anywhere in just a few minutes. I would definitely stay there again.
Stayed 2 nights in Oct 2018

10/10 Excellent

Paul, Hampshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for stadhalle concerts
A lovely hotel, peaceful but well located. A little bit out of the busy centre but it is close to transport links. The breakfast was lovely, the staff really helpful, and the ambience of the place was spot on for me.
Stayed 3 nights in Sep 2018

8/10 Good

Ahmed.desouky, Eygpt

Liked: Cleanliness, staff & service, room comfort
The hotel is very clean and staff is very friendly but there was no air condition in the room
Stayed 3 nights in Sep 2018

10/10 Excellent

Donna

Meet me in Vienna
A perfect meet-up place for our brief stay in Vienna. Close to train station by taxi, tram into center and wonderfully cool and quiet on the garden side. Food excellent, very clean and staff so helpful.
Stayed 2 nights in Sep 2018
Response from Anna Fedl, Hotel Manager on 19 Sept 2018
Dear Donna! Thank you for your positive evaluation about your stay at Boutiquehotel Stadthalle. It would be a pleasure to welcome you again! Kind regards from Vienna, Anna Fedl Hotel Manager

10/10 Excellent

Wendy, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High standards and excellent staff
Solo travelling can be hard, so friendly staff can make all the difference. The staff here are friendly and helpful, especially in an emergency- so a huge 'thank you'. High standards are the norm here and everywhere is fresh and clean. Highly recommend!
Stayed 4 nights in Aug 2018
Response from Victoria Eisenreich, Reception on 4 Sept 2018
Dear Wendy, Thank you very much for your feedback! We are so happy that you enjoyed your stay with us and that our Staff had the right tipps and recommondations for you! We are looking forward to welcom you again in Vienna and at our Hotel! All the best,

8/10 Good

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in Annacy for only one day. The hotel receptionis was very helpful and provided guidance to key tourist attractions and restaurants.
Stayed 1 night in Aug 2018
Response from Anna Fedl, Hotel Manager on 19 Sept 2018
Dear Molly! Thank you for your feedback about our reception team. We appreciate it and i am really happy that they could make your stay comfortable. It would be a pleasure to welcome you again. Kind regards from Vienna, Anna Fedl Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and pleasant hotel with good transport links. Good eco credentials and healthy breakfast buffet options. Helpful staff. Quieter location than the most central part of Vienna which also made the stay more relaxing. Easy to get to from the airport via coach, €13 for a return ticket.
Stayed 4 nights in Aug 2018
Response from Anna Fedl, Hotel Manager on 19 Sept 2018
Dear Guest! Thank you for your positive feedback. I am happy that you enjoyed your holiday with us and we could convince you with our green hotel. :-) It would be a pleasure to welcome you again! Kind regards from Vienna, Anna Fedl Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Eco credentials
I really like what this hotel is trying to do eco wise. Good price for a hotel in an expensive city, close to tram and metro so easy to get into centre. Reception staff very helpful printing off train tickets and giving directions to the best trams/metro to use as there are lots . The only reasons I wouldn’t give it 5 out of 5 are the lack of a kettle in the room ( we like an early morning and late night cuppa but I appreciate this would increase their electricity use) and the warmth of the rooms . Given the temp in the 30s outside it would have been easier to sleep with better AC .
Stayed 4 nights in Jul 2018
Response from Anna Fedl, Hotel Manager on 11 Aug 2018
Dear Guest! Thank you for your great feedback via expedia. I am really happy that you enjoyed our location and my staff could make you stay comfortable. Our reception is 24/7 busy and we always have a kettle to borrow available. Just let us know next time! :-) Our superior rooms and junior suites are always equipped with a kettle. Of eco friendly reasons and because of our zero energy balance we decided not to have a AC. All our rooms are equipped with a fan. The hot weather is challenging us! It would be a pleasure to welcome you again. If you need any help with your next reservation just contact my reception team! Sunny regards from Vienna, Anna Fedl Hotel Manager

10/10 Excellent

Beverly, Las Vegas, Nevada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved this hotel. The location, the courtyard,the breakfast and the very friendly staff.Would definitely stay again.
Stayed 1 night in Jul 2018
Response from Anna Fedl, Hotel Manager on 9 Aug 2018
Dear Beverly, thank you for your positive feedback via expedia. I am really happy that my team could convice you and you enjoyed our breakfast. We are looking forward to welcoming you again! If you need help with your next reservation just contact us direclty. Sunny regards from Vienna, Anna Fedl Hotel Manager