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Clean (new) staff helpful and pleasant, food excellent, hotel clean, even theroom cleaning staff were very pleasant and helpful.
This hotel is near city center, but after walking quite a bit, having the shuttle available to take us to the bus stop to go to Buchart Gardens, and to the ferry terminal, was a bonus. I booked two nights separately and they upgraded me to give me the same room both nights. We didn't want big meals, ...
The staff was most accommodating and polite, We enjoyed the restaurant as well as the swimming pool. May be the white noise in the hotelroom could be turned down, Also the water in the bathtub only ran off slowly, but this was minor. I loved the large window top to bottom
A typical 3 star hotel. The buffet was ok, but not the greatest selection. The bed was also pretty good, but pillows were semi flat. Overall if on a budget, good hotel to stay at, with free parking and WiFi.
Really the only significant negative was the fine dining experience which was terribly over-priced and under-performed; needed some leadership in the dining room (see comments below)! Saved this for our last night (of four) and were hoping for something special......disappointing. Oh yes, and the ...
Enjoyable stay in lovely Victoria. The room was great,, outstanding bathroom with views of the harbour. Hotel was in a good location with easy access to downtown Victoria via a short walk along the seawall.
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