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Hotel staff very nice. Great location Fire pits are great
I thought the hotel was very nice. We never ate in the Restaurant or used the pool. The Pool is more of a lap pool. There is a hot tub and Gym we did not use either. They have a nice little coffee shop with great coffee and with some sandwiches and goodies. We walked to everything the was located ...
I have stayed at several of the top quality hotels in Victoria and this is clearly A Cut Above the Rest! Everything about it is outstanding and we will definitely make this our hotel of choice anytime we return to Victoria!
room was small. but not bad. No hot breakfast.
We looked for serenity close to Butchart and away from bustle of downtown. Found it at Brentwood Bay.
The room, bed, bathroom, view. We were fortunate to get a room below the penthouse. Paradise for 4 days.
"The experiance it's what it is all about". If you believe that then an experiance other than the Empress you will not find. The beauty and awe are only the begining!
Old fashioned decor and furnishings in the rooms; less than perfect service in the dining room; imaginative and well-presented food.
I was able to come early had a meeting and needed the room before 4 and the maids did it up early!
Hotel staff are friendly and helpful. Room fittings are starting to get a bit tired but perfectly acceptable for a short stay.
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