Great location, lovely staff
We rented a a suite with a kitchen, dining area, and "panoramic" ocean view. The suite was great in almost all particulars, including our ability to host a lovely 5-person dinner party using the kitchenette and dining table, the bathrooms, and the furnishings. However, we were disappointed in the view and the privacy on the second floor was poor. The noise from the restaurant below, while not raucous, sounded like it was In our suite. The noise from the people on the lawns between the hotel and the sea was also intrusive. Those people were frequently looking up into the large suite windows - very poor privacy when blinds are open to look at the view. And the view is not panoramic any longer as a puzzling row of tall trees (not a privacy screen, not for wind protection...) intrudes on it somewhat. Don't bother with the second floor version of this suite, it's not worth the premium price - fourth floor or don't bother. We loved the location otherwise, a lovely area with an ocean-side walk and numerous eateries and other shops in walking distance. Victoria is an easy drive, as are the ferries and the Butchart Gardens.