Ratings based on 285 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
1out of 5
Recommended
for Everyone
by A verified traveller

Convenient location, close to all that matters.

Posted 21-Feb-2017
Pros: Convenient location, pleasant staff, good dining.
Cons: Bottled water in the room fridge, instead of having to summon room service or take a hike down to reception. Keep in mind that people are growing old.
Location: Good location. Walk along the seafront, visit bookshops and nearby restaurants. Breathe in the sea air and enjoy what nature has to offer.
We've stayed here before and have no complaints. We live nearby, on Salt Spring Island, but take a break occasionally by spending a few days in Sidney (and other places).
5out of 5
Recommended
for Everyone
by A verified traveller from Boisbriand

Bel hôtel près de la mer et De l'action !

Posted 25-Jan-2017
Location: Restos, épicerie et marina !
C'est propre et bien situé, près de tout à pied, épicerie et restos!
5out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Lovely hotel

Posted 16-Jan-2017
Was only in town for a quick overnight. The room was great. Clean, comfortable and with all the amenities I needed.
4out of 5
Recommended
for Everyone
by A verified traveller from Qualicum Beach

Very nice hotel close to the airport

Posted 08-Jan-2017
We had to be at the airport at 0600 which means this hotel was perfect since it is about five minutes away. Clean, quite new, spacious well appointed rooms and very affordable. This is the second time we have used ghis hotel to start a trip from YYJ and will not be out last
5out of 5
Recommended
for Everyone
by A verified traveller from calgary

Incredible Hotel Experience

Posted 08-Jan-2017
Pros: The location, the modern rooms, the cafe and dining.
The checkin was a great experience with friendly staff. As I entered the room I was immediately drawn to the ocean view. The windows open so I could inhale the salt air and listen to the birds. The lobby coffee shop was a hub for locals and guests that felt like small town main street. We enjoyed a tasty dinner out at Haros. The service and food were spectacular as is the view. The location is convenient, close to beach, shopping, ferry, airport and Victoria. The only negative was when we went down to the lounge Friday evening it was closed for a staff holiday party. That was a let down and rather odd a hotel would close a lounge for a party on Friday night This is a must stay property for everyone visiting the island.
4out of 5
Recommended
for Couples
by A verified traveller from Anacortes, WA

Beautiful first class hotel, right on the water

Posted 22-Dec-2016
Pros: Location location location! Big rooms. Lovely shower.
Cons: I like a flat pillow and these were way to big. Should have brought my own.
Location: Lots of shopping on this street. Next to the waterfront park and pavilion where city events are held in the summer.
Everything was top notch. Restaurant and a café right on site. This is where you want to be in Sidney. The sunrise from our room on the second floor facing the street was spectacular. Wifi was a bit slow. My only disappointment was that they charge an additional $50 on the credit card in case you charge something to your room - which we did not - rather than when the charge is made - and then promise to have a credit sent to your card. So now I have to watch my billing and try to get it back if the credit doesn't go through? What a bother. They had my credit information anyway.
5out of 5
Recommended
for Couples
by A verified traveller from Shoreline, WA

Nice, clean with view

Posted 12-Dec-2016
Pros: The view from the rooms
Cons: Parking
Location: Located by the water close to ferry
Very nice but no swim pool or breakfast. Rooms with view but pricey. Parking in the basement limited (hard to find a spot in the afternoon).
5out of 5
Recommended
for Everyone
by A verified traveller from Calgary

Amazing harbor views!

Posted 20-Nov-2016
Pros: Proximity to everything and the views!
Location: Everything is close...The Empress, the Parliament Buildings, tours if you want them, shops and bars and eateries.
We had a fabulous stay at this hotel this week. The front desk staff were friendly and accommodating. Our room was upgraded and we were given a gorgeous new suite with an panoramic view of the harbor and Paliament Bldgs. Parking on site was convenient, breakfast was delicious, walk out the door and you have Victoria at your feet with good bars and restos next door....we can't say enough about this place. Not bothered at all by the upgrades they are doing.
5out of 5
Recommended
for Everyone
by A verified traveller from Pacific NW

Close to Sidney Pier Marina, town and restaurants.

Posted 19-Nov-2016
Pros: location
Enjoyed taco night and music on Thursday night at Haro's restaurant in the hotel.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 04-Nov-2016 on Hotels