Ratings based on 1,936 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 07-Jan-2017
Will definitely be staying here again when we visit Victoria. Location close to downtown. Rooms were very modern and clean.
5out of 5
Recommended
for Families
by A verified traveller

Posted 31-Dec-2016
Attention to detail (french press for coffee, provided cream in refrigerator!, comfy robes). Suite was spacious and well designed. Reasonable pet fee. Every room has a balcony. My new favourite hotel in Victoria.
5out of 5
Recommended
for Everyone
by A verified traveller

Clean and quiet stay.

Posted 31-Dec-2016
Courteous staff and clean room. Very pet friendly (we brought our two little dogs). The restaurant is closed for renos, but there are many great places to eat in close proximity.
Comment from Hotel Management
31-Dec-2016 by Suzanne, Hotel Management
Thank you for your review. Our restaurant will reopen in early January. It has been closed for a few short weeks to make way for some exciting changes. Our team have been working with our guests on other recommendations and also all of our suites have kitchens. We look forward to welcoming you back again soon Kind regards Suzanne Gatrell General Manager
5out of 5
Recommended
for Everyone
by A verified traveller from Vancouver Island

Outstanding hotel in my humble opinion.

Posted 27-Dec-2016
Pros: Overall character and condition. It's a very convenient location close to the Legislature also.
Cons: There may be areas for improvement but I was fortunate and really had a most-pleasant stay.
Location: It's within walking to the Legislature and the BC Provincial Museum. Very decent location.
The check in was perfectly smooth. The place was very clean. Room was quite comfortable. I only had positive interactions with the staff. Really quite good. First rate from my perspective.
Comment from Hotel Management
31-Dec-2016 by Suzanne, Hotel Management
Thank you for your wonderful review and we very much look forward to welcoming you back again very soon. Kind regards Suzanne Gatrell General Manager
4out of 5
Recommended
for Everyone
by A verified traveller from vancouver, bc

Posted 23-Dec-2016
Great location! It is very close to the BC Parliament Building and BC Royal Museum.
5out of 5
Recommended
for Everyone
by A verified traveller from BC, Canada

All in one!

Posted 21-Dec-2016
Walking distance from downtown, very nice modern rooms with balconies, great services available, friendly staff all at a great price! Would definitely recommend!
4out of 5
Recommended
for Everyone
by A verified traveller from Qualicum Beach BC

Great Hotel Close to Downtown

Posted 20-Dec-2016
Pros: Close location to downtown and easy walkability for the area.
Cons: Nothing comes to mind.
Location: James Bay is a great location; close to all the downtown action - Parliament Buildings, Empress Hotel, BC Royal Museum, Beacon Hill Park,
Excellent hotel, within walking distance to all downtown amenities - parliament buildings, Royal BC Museum, Inner Harbour. Front desk staff very friendly. Did not get an opportunity to sample the on-sight restaurant as it was currently closed for renovations/upgrades. Would definitely stay there again.
5out of 5
Recommended
for Everyone
by A verified traveller from Delta, BC

Weekend Away

Posted 09-Dec-2016
Pros: I liked the location, the staff were all very friendly and the room was very nicely decorated and spacious.
Cons: The location of the gym is a bit odd as you have to walk through the bar area to get to and from it unless you use the stairs then you can avoid that.
Location: Great location, close to the grocery store, 10 min walk, close to downtown if you want to walk it, quiet neighbourhood.
Went to Victoria to catch up with friends and see our daughter so we stayed at the Oswego in a studio suite. The room was great, plenty of room for 2 people and enough room to have daughter and boyfriend over for drinks. The bar and restaurant were closed for private functions in the evenings which was fine as they had called us ahead of time to make us aware which I thought was a nice touch. The gym was small but was equipped with the enough for a small work-out. I would highly recommend staying here as off the main street so very quiet at night but close enough to walk to Thrifty's and downtown.
4out of 5
Recommended
for Everyone
by A verified traveller from yvr

Posted 02-Dec-2016
It's a great stay in this hotel. People are friendly and helpful. Rooms are clean. Probably will return back to the same hotel!
Comment from Hotel Management
07-Dec-2016 by Suzanne, Hotel Management
Thank you for taking the time to post a review. Come back again soon Kind regards Suzanne Gatrell General Manager
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Nov-2016
Felt like home, comfortable, clean and amazing prices. Would def recommend it!