Ratings based on 1,121 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Alberta

Posted 02-Dec-2016
Service was excellent, rooms were really nice, wonderful attention to detail, loved this hotel
5out of 5
by A verified traveller

Posted 29-Nov-2016
The hotel staff was very knowledgeable about the area. they were some of the most helpful and friendly hotel staff I have ever had the pleasure o dealing with. I would highly recommend this hotel.
5out of 5
by A verified traveller from Pleasanton, United States of America

Wonderful Canadian Hospitality

Posted 29-Nov-2016
The staff are very helpful. They can give suggestions where to go and where to eat. The room is clean and well equipped with what every traveler may need. The Nespresso coffee machine in the room is a plus. Nice hotel and showing wonderful Canadian hospitality.
5out of 5
by A verified traveller from BC

Nice place to stay

Posted 26-Nov-2016
Friendly staff, great location, clean and comfy bedding. Good to go!
5out of 5
by A verified traveller from US

Attentive staff. Perfect location.

Posted 25-Nov-2016
The hotel is 5 stars all the way. The robe is luxouriously soft. The apple cider in the lobby was delish! We will definitely return to this gem of a hotel.
5out of 5
by A verified traveller

Amazing Hotel !

Posted 21-Nov-2016
Pros: Very modern and classy hotel.
Location: Very close to the downtown core. A must stay for sure!
So Classy and the staff were very friendly. The Hotel was very clean, modern and elegant. So close to downtown and everything you need is within walking distance.
Comment from Hotel Management
25-Nov-2016 by Bill Lewis, Hotel Management
Thank you for your kind words and feedback about your stay with us! We truly appreciate your business and I am so pleased to hear that the room and service levels were all well enjoyed. We hope to have the pleasure to welcome you back with us,
5out of 5
by A verified traveller from DC

Great hotel!

Posted 21-Nov-2016
This was a wonderful and very romantic hotel. It is small, kind of boutique. It is great walking distance from everything. We stayed here for one weekend.. The room was fantastic and luxurious. We particularly enjoyed the oversized tub and fireplace in the room.
Comment from Hotel Management
25-Nov-2016 by Bill Lewis, Hotel Management
Dear Zoe, Thank you so much for the kind feedback. I am so pleased that you enjoyed your romantic weekend with us and found the room luxurious! I hope we have the pleasure to welcome you again!
5out of 5
by A verified traveller from US

Great Hotel Centrally Located

Posted 20-Nov-2016
Pros: The Staff and The Room
Cons: Nothing I can think of
Location: Goldstream Provincial Park - Salmon Run, The Museum of Natural History
The Staff was great, the corner room amazing and there was hot tea available in the lobby and in the room at all times!
Comment from Hotel Management
25-Nov-2016 by Bill Lewis, Hotel Management
Dear Erin, Thank you for your kind feedback! I am so pleased that you enjoyed the room and the staff as well as the beverages in our lobby. I hope we have the pleasure to welcome you again!
5out of 5
by A verified traveller from montreal, qc

Posted 19-Nov-2016
Beautiful hotel, great location. Bed was super comfy and the view was amazing
Comment from Hotel Management
25-Nov-2016 by Bill Lewis, Hotel Management
Thank you Melissa for the kind feedback and lovely picture! We hope to welcome you again!
5out of 5
by A verified traveller from US

Wonderfull

Posted 15-Nov-2016
Great location, clean updated rooms, very friendly and helpful staff.
Comment from Hotel Management
25-Nov-2016 by Bill Lewis, General Manager, Hotel Management
Thank you Dennis for the great feedback! We hope to welcome you back!