Ratings based on 1,077 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Toronto

Charming hotel, close to everything

Posted 25-Sep-2016
Pros: Conveniently located to walk everywhere; lovely appointed room with large bathroom. Front desk and car service very attentive and prompt.
We were there for 2 nights. Staff gave good food reccomendations and were hepful in pointing out things to do/places to see. Housekeeping attended nicely to all our requests. There was a charming nook in our room with two small chairs to sit in and enjoy the view from our room.
5out of 5
by A verified traveller from Vancouver

Fantastic hotel, central location

Posted 24-Sep-2016
Our 2nd visit and I would definitely go back. The location is ideal and close to restaurants and attractions. The staff are friendly and attentive. Their attached restaurant serves very good food - we had breakfast. The room is well equipped and I especially like the nespresso machine. All in a great place to stay in central Victoria Highly recommended. I heave travelled a lot for business and have more than 2,000 room nights I have spent over the years in over 80 different hotels so I'm pretty fussy. This hotel is right at the top of my list.
5out of 5
by A verified traveller from Perth, Australia

Friendly and honest staff

Posted 24-Sep-2016
We were impressed by our large and very clean room. The staff were friendly and no request seemed too much for them. I left my credit card in the room after check out and received an email very promptly asking how they could help me. Also an excellent location close to the wharf.
5out of 5
by A verified traveller from Boston

Great location, very comfortable

Posted 22-Sep-2016
Pros: Great hotel
Clean and luxury room, quiet and well equipped. Very friendly and helpful staff Perfect location
5out of 5
by A verified traveller

Great location

Posted 21-Sep-2016
Spacious room with a nice view. Very hospitable staff.
5out of 5
by A verified traveller from Toronto

Great hotel close to harbour, shopping, restaurant

Posted 20-Sep-2016
Pros: Convenient location, staff was very helpful, cheerful and friendly. Checkin fast, looked after vehicle and luggage quickly. We haven't one complaint.
Cons: Nothing. It was 5*.
Location: Fisherman's Wharf, tea at the Empress, Government Buildings, whale watching tours, seaplane tours, lots of activities in the harbour, shopping, dining
Good location, very helpful, friendly staff. Parking not an issue but it was $26.00/day however, we did not have to deal with car. Luggage was unloaded and loaded for us and car could stay for the day even though we had checked out. Nice pastries, fruits and coffee/tea provided in comfortabley warm, well decorated lobby.
5out of 5
by A verified traveller from Elk Grove, CA

Beautiful Boutique Hotel

Posted 18-Sep-2016
Pros: Small boutique hotel beautifully decorated.
Cons: The restaurant was just OK.
Location: The Magnolia is a couple blocks from the harbor where all the action is, including restaurants, shopping, water taxis, fisherman's wharf, etc.
The hotel is close to everything including the harbor, restaurants, and tourist attractions. The hotel is beautifully decorated and the staff is warm and friendly. Thoroughly enjoyed our stay and highly recommend the Magnolia.
5out of 5
by A verified traveller

staff was helpful and welcoming.

Posted 18-Sep-2016
Cons: The breakfast which is served by the adjacent restaurant is not recommended
Location: Location is great !!!
We enjoyed every aspect of the hotel: the room, the wonderful staff that went out of their way to help us and the great location.
5out of 5
by A verified traveller

Posted 17-Sep-2016
Great experience. Loved the hotel do much. In the middle of downtown Victoria. Spacious room.
5out of 5
by A verified traveller

Nice hotel close to the waterfront

Posted 17-Sep-2016
Great location very close to the waterfront and all the restaurants. Customer service is great!