Ratings based on 1,149 Verified Reviews

4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Lacey, Washington

Wonderful Hotel

Posted 15-Jan-2017
Fantastic location and within walking distance to everything. Hotel staff was fantastic and rooms are clean and comfortable.
5out of 5
Recommended
for Everyone
by A verified traveller from Vancouver BC

Absolutely AMAZING!!!

Posted 08-Jan-2017
My husband and I went for his 40th birthday and our 5th anniversary. We were greeted by professionally over the top staff and a room that was AMAZING!!! The view and decor made it the most romantic weekend we ever could have wished for, we didn't want to leave the room. Thank you 1 million times to the staff at the Magnaolia, we will be back!!!
5out of 5
Recommended
for Couples
by A verified traveller from South Puget Sound

Lovely, luxurious place for a getaway

Posted 04-Jan-2017
Pros: Warm, friendly, helpful and ample staff, pleasant ambience, a sense of measured pace.
Cons: There are still guests who prefer tea, and the number of bags provided compared to the generous coffee supply was a little on the skimpy side.
Location: Wonderfully close to so many interesting places: harbour, Parliament, Royal Museum, Fort Street, great restaurants.
The Magnolia's in the perfect place, just a few minutes walk from the harbour and all the attractions of Victoria. The service is impeccable, and while the decor is modern, it doesn't diminish the charm. Lots of lovely little touches made it quite perfect for a stay in the midst of the holidays.
5out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Excellent

Posted 19-Dec-2016
Perfect location close to everything. The room was really a treat. The attention to detail puts ir on par with any 5 star hotel. The bed was very comfortable.
5out of 5
Recommended
for Everyone
by A verified traveller

nice hotel close to good views and nightout life

Posted 16-Dec-2016
excellent experience, good service nice quite comfortable
4out of 5
Recommended
for Everyone
by A verified traveller from WA

Comfy hotel in a great location

Posted 13-Dec-2016
Pros: Excellent bedding/mattress, clean rooms, great location - near shops, attractions and restaurants
Cons: Some minor bathroom updates would be appreciated
Location: Walk along the doc, take pics of the beautiful legislative buildings, walking distance to parks, carriage rides, bug zoo, great pubs,
We enjoyed a 3 night stay on the 7th floor of this beautiful facility. Pros - very clean, quiet rooms with excellent pillows/bedding and a super comfy bed. Without a doubt, the best sleep I think I have ever had away from home. The restaurant is excellent...we enjoyed both breakfast and lunch. Happy hour menu includes tasty small bites for a reduced price and discounted highballs with nice liquors. Cons - the bathroom, while still being incredibly clean, could use updating. Tub water had a light brownish hue and smelled slightly metallic. The shower head was awkwardly placed and immobile, making it difficult to shower without standing directly next to the glass. A number of bathroom tiles were cracked. Breakfast is offered by the hotel but not included with our Expedia purchase. Apparently when purchased from other sites, a voucher for the meal is included. Strangely, spa services, although available onsite, were never offered. Parking is available but pricey.
Comment from Hotel Management
13-Dec-2016 by Bill Lewis, General Manager, Hotel Management
Dear KC, Thank you for your feedback following your stay. We appreciate your business and hope to see you again. We will certainly look to act on the feedback you provided and truly appreciate your input. Best Wishes,
5out of 5
Recommended
for Everyone
by A verified traveller from Alberta

Posted 02-Dec-2016
Service was excellent, rooms were really nice, wonderful attention to detail, loved this hotel
Comment from Hotel Management
12-Dec-2016 by Bill Lewis, General Manager, Hotel Management
Dear B, Thank you for the kind feedback on your stay! We hope to see you back soon, Best Wishes
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Nov-2016
The hotel staff was very knowledgeable about the area. they were some of the most helpful and friendly hotel staff I have ever had the pleasure o dealing with. I would highly recommend this hotel.
Comment from Hotel Management
12-Dec-2016 by Bill Lewis, General Manager, Hotel Management
Dear guest, Thank you for the kind feedback. I am so pleased that our team was so friendly and well received in their service. It was our pleasure to welcome you as our guest,
5out of 5
Recommended
for Everyone
by A verified traveller from Pleasanton, United States of America

Wonderful Canadian Hospitality

Posted 29-Nov-2016
The staff are very helpful. They can give suggestions where to go and where to eat. The room is clean and well equipped with what every traveler may need. The Nespresso coffee machine in the room is a plus. Nice hotel and showing wonderful Canadian hospitality.
Comment from Hotel Management
12-Dec-2016 by Bill Lewis, General Manager, Hotel Management
Dear Rosemarie, Thank you for the kind words of feedback on your recent visit. I am so pleased that you enjoyed the room including our in room Nespresso machines, Best Wishes,
5out of 5
Recommended
for Everyone
by A verified traveller from BC

Nice place to stay

Posted 26-Nov-2016
Friendly staff, great location, clean and comfy bedding. Good to go!
Comment from Hotel Management
12-Dec-2016 by Bill Lewis, General Manager, Hotel Management
Dear Nathan, Thank you for the kind feedback. It was lovely to read that the staff, cleanliness, and a nice comfy bed were all to your liking, Best Wishes,