Beautiful location on the harbour
The hotel is in a beautiful location, across the street from the harbour. Unfortunately, our room had recently been renovated so the newly painted door would stick to the frame when entering or leaving the room. In addition, the floor was not cleaned properly and our first day there I found a dried contact lens on the carpet. In the bathroom, one of the three light fixtures did not have a cover. Little things but frustrating when you are expecting a beautiful space.
Comment from Hotel Management
25-May-2017 by General Manager, Hotel Management
Thank you for your feedback regarding your stay with us. I apologize for the shortcomings you experienced in your room and will ensure that these have been followed up with the teams. Please also don't hesitate to bring any of these things to the attention of the Front Desk while you are staying with us. I sincerely hope we will have the opportunity to welcome you back again to stay with us when you next visit Victoria.