Ratings based on 1,192 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Over rated

Posted 22-Jul-2016
Twice the price, but only half the luxury. No Air The overhead fan was noisy. The pool is small. $30 for parking. Beautiful location.
4out of 5
by A verified traveller from Chicago, IL

Nice location

Posted 21-Jul-2016
We have stayed there for 5 nights. The location is the best, and is close to many water activities including whale watching, sea plane, etc. But room staying is expensive, and the room space is not spacious.
4out of 5
by A verified traveller

Very historical and nice rom

Posted 21-Jul-2016
Pros: History, lots of pool towels
Cons: Air conditioning, no fan in bathroom, no free wifi. No breakfast,
Location: Couldn't be better to access city and activities.
Stayed overnight to give grandchildren an experience of Victoria.
3out of 5
by A verified traveller

Great location it no Air Conditioning in our room

Posted 20-Jul-2016
The location is great; however, I did not realized when I booked my room it was in the older part of the hotel. No air conditioning. So had to sleep with windows opened and lots of street noise. If Expedia or the hotel had let me know this, I would have either upgraded to the newer section or chose a different hotel. Expensive hotel for outdated room!
4out of 5
by A verified traveller

Excellent location

Posted 20-Jul-2016
Nice rooms and excellent location. 1 min from downtown.
5out of 5
by A verified traveller from Santa Cruz, CA

Beautiful Grand Hotel on the Harbor

Posted 19-Jul-2016
Pros: This hotel has been kept updated to nothing but the highest standards. The restaurants, bars, and shops were all tops. The room was beautiful.
Location: Take a harbor tour, or a hop on-off tour to get a really good look around. Take a sea plane flight, or go whale watching. Or just take a walk.
We were visiting from Santa Cruz, on our way to Vancouver. We took the ferry from Port Angeles and stopped here for a chance to see a great hotel on the harbor.This is a stunning old railroad hotel that has been kept updated to nothing but the highest standards. The room was spotless, and beautifully decorated. The staff was helpful with local information and top level service.
5out of 5
by A verified traveller from Mt Vernon, WA

Great location

Posted 19-Jul-2016
You can't beat the location. Walking distance to most attractions. The room was very cramped, constantly bumping into each other, but the rest of the hotel was Grand. Loved the pool. Bus system is excellent. We left are car at home.
5out of 5
by A verified traveller

Great Staff. beautiful, historic, perfect location

Posted 18-Jul-2016
It seems like everything was built near this hotel. Its historic, but clean and fresh. Wonderful staff, especially Deborah, the concierge, who hooked us up before and during our stay, with the perfect recommendations for several means of transportation. Not sure what we would have done without her advice!
3out of 5
by A verified traveller from from Bern

Situated at the harbour it was a lovely place !

Posted 16-Jul-2016
Pros: How it was situated
Cons: The beds must be improved!
Our bed was like the sea. When i moved my wife moved too. The ventilator of the building was a special backgroundmusic. We got free wifi after joining a memership of the hotel.
5out of 5
by A verified traveller

Beautiful Setting

Posted 15-Jul-2016
The closest thing to staying in a castle. A great location. We saw all of the sights that were on our "to do" list with ease.