Old world charm, modern upgrades
The Empress is going through major changes. While keeping the look of the 1908 hotel the rooms are now adorned with all the expected modern conveniences.
One thing Expedia does not tell you is the location of the lobby, which is now in a temporary location, is not the easiest thing to find on a winter day.
The staff were great and very accommodating during their time of change.
The hotel location, right downtown, is perfect and provides easy access to Victoria.
Comment from Hotel Management
14-Feb-2017 by General Manager, Hotel Management
Thank you for posting your review and for your valuable feedback. I apologize that you were not alerted regarding our temporary lobby. We are getting close to reopening our lobby which will look absolutely stunning. We sincerely look forward to your return.
Indu Brar, General Manager