Get an overview of this hotelHistoric hotel on Victoria waterfront with spa

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On scenic harbor

Overlooking the Inner Harbour, this landmark hotel is within steps of shop-lined Government Street and the copper-domed Parliament Buildings, and three blocks from the Maritime Museum.

Afternoon tea

Since its inception in 1908, The Fairmont Empress has been offering an elaborate traditional afternoon tea service in the majestic Tea Lobby. Afternoon tea has been served to royalty, celebrities, and travelers from around the globe.

Victorian elegance

Standard features of Fairmont Empress guestrooms include antique furnishings, armchairs, down duvets, ceiling fans, floral bedspreads and accent pillows, and signature bathrobes.

Hotel Amenities

Hotel Amenities

The famed Empress Hotel, now a member of the esteemed Fairmont chain, has been offering its guests premier service and amenities since the hotel first opened its doors in 1908. Guests enjoy the use of an atrium pool, hot tub, sauna, fitness center, and the award-winning Willow Stream Spa.

Business services—including faxing, printing, and photocopying, as well as "light" secretarial services—are available, and a business center in the reception lobby has a computer with high-speed Internet access (surcharge). Wireless Internet access is also available in the lobby (surcharge).

A scheduled airport shuttle is also available for a surcharge. The property features an onsite garage parking (surcharge) and valet parking is available.

  • 24-hour front desk 
  • ATM/banking 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Airport transportation (surcharge) 
  • Express check-out 
  • Gift shops or newsstand 
  • Limo or Town Car service available 
  • Number of floors - 8 
  • Multilingual staff 
  • Total number of rooms - 464 
  • Valet parking (surcharge) 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Long-term parking (surcharge) 
  • Conference space size (feet) - 22600 
  • Self parking (surcharge) 
  • Sauna 
  • Shopping on site 
  • Spa tub 
  • Children's pool 
  • Indoor pool 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • Express check-in 
  • Full-service spa 
  • Cruise terminal shuttle (surcharge) 
  • Ferry terminal shuttle (surcharge) 
  • Health club 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • WiFi (surcharge) 
  • Wired (high-speed) Internet access - surcharge 
  • Children's club 
  • Spa treatment room(s) 
  • Picnic area 
  • Conference space size (meters) - 2100 
  • Number of meeting rooms - 33 
  • Year Built 1908 
  • Number of restaurants - 4 
  • 24-hour business center 
  • Garden 
  • Wedding services 

Internet

Available in all rooms: Wireless internet access ( CAD 14.95 per night )

Available in some public areas: Wireless internet access (CAD 14.95 per 24 hours surcharge), Wired (high-speed) Internet access - surcharge

Parking

Long-term parking (surcharge), Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Video-game console 
  • Pay movies 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Free newspaper 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Bathrobes 
  • Hair dryer 
  • Shower/tub combination 
  • Slippers 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Phone 
  • Electric kettle 
  • Portable fan 
  • WiFi (surcharge) 
  • Cable TV service 
  • Flat-panel TV 
  • Room service (24 hours) 

Where to Eat

Enjoy a vibrant variety of dining experiences at the Fairmont Empress. Fresh ingredients celebrate local producers. Heighten your stay by dining in our sophisticated and timeless space.

Q At The Empress - Open for breakfast, lunch and dinner

Q Bar - Open from 11 AM - 1 AM with culinary offerings until midnight. Enjoy a selection of signature cocktails, an extensive wine list and local craft beers on tap.

Tea at the Empress - A tradition in Victoria for almost a century, with a modern chic ambiance. Choose from 21 loose leaf teas, including the famous Empress Blend.

Nearby Things to Do

Guests at the Empress work out in a fitness center equipped with three treadmills, two elliptical trainers, two exercise bikes, strength-training machine, and free weights. The gym overlooks a 60-foot atrium pool located next to a children's wading pool and a hot tub. Fitness center changing rooms have showers, toiletries, towels, lockers, and saunas.

Bicycle and watercraft rentals are available across the street at Victoria's scenic Inner Harbour. Hotel staff can provide guests with running maps, water bottles, and towels. Flightseeing tours and whale-watching excursions depart from docks in the harbor.

The hotel is two blocks from Beacon Hill Park, an expansive facility with walking and running trails, a petting zoo, tennis courts, and magnificent views of the Strait of Juan de Fuca and the distant mountains of the Olympic Peninsula.

The recreational activities listed below are available either on-site or near this downtown Victoria hotel; fees may apply.

  • Golfing nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Windsurfing nearby 
  • Water skiing nearby 
  • Mountain biking nearby 
  • Scooter/moped rentals nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Personal motorized watercraft on site 

Spa Services

Willow Stream Spa has been ranked within the top 5 spas in Canada by Conde Nast and was the reader's choice for Black Press' Best of the City.

Willow Stream Spa has 11 treatment rooms, including couples treatment rooms. Offerings include massage, aromatherapy, body scrubs, body wraps, and hydrotherapy. Manicures and pedicures are also available.

  • Number of treatment rooms 11 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 4 PM

Special check-in instructions:

Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Check-out

Check-out time is 11 AM

Payment types

Pets

  • Pets allowed for an extra charge of CAD 25 per pet, per night
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

The photos are representative of rooms offered and may differ from the actual room received. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between CAD 10 and CAD 25 per person (approximately)
  • Fee for in-room wireless Internet: CAD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 14.95 (for 24 hours, rates may vary)
  • Self parking fee: CAD 30.00 per night (in/out privileges)
  • Valet parking fee: CAD 30.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Empress Fairmont
  • Fairmont Empress
  • Fairmont Empress Hotel
  • Fairmont Empress Hotel Victoria
  • Fairmont Empress Victoria
  • Empress Hotel Victoria
  • Fairmont Hotel Empress
  • Fairmont Hotel Victoria
  • Fairmont Victoria
  • The Fairmont Empress Hotel Victoria
  • Victoria Fairmont

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • The Fairmont Empress is listed in the 2011 Condé Nast Traveler Gold List of the world's best places to stay.

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