Ratings based on 1,558 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Port Alberni, BC

Cute hotel

Posted 09-Dec-2016
Very clean and friendly hotel. While the rooms are a bit dated in decor, everything is in excellent condition and clean. Only complaint would be that the limit on blankets, so we were cold. Thicker quilt or several more blankets would be recommended. Overall we had a fantastic stay.
4out of 5
by A verified traveller from Vernon, BC

Close to downtown

Posted 29-Nov-2016
Pros: Quiet area; close to parliament; close to lights parade.
Cons: Provide equal pricing for all. Next time we will wait for the last day.
Location: Museum, Imax, parliament, harbour, sea walk.
Disappointed in not getting the reduced price - by $28.00 per night!!!
4out of 5
by A verified traveller from Vancouver BC

Easy access to harbor and shops.

Posted 27-Nov-2016
Very good- non pretentious, lovely building, well maintained. Staff very efficient and helpful throughout. Restaurant is clean and comfortable and well staffed. Hotel is great value.
4out of 5
by A verified traveller

great James Bay location

Posted 25-Nov-2016
A quaint hotel for a relaxing weekend. One block off James Bay, excellent for walking to the downtown area and sea wall.
4out of 5
by A verified traveller from Comox BC

Very centrally location

Posted 20-Nov-2016
The hotel is within walking distance of all downtown area
5out of 5
by A verified traveller

Centrally located.

Posted 20-Nov-2016
Great stay, terrific hotel. The hot tub was out of order but we could use the spa at the Grand Pacific.
3out of 5
by A verified traveller

Older hotel with super location

Posted 16-Nov-2016
This hotel definitely needs a makeover but the location is great, the room was clean & kitchen was well stockeded. The staff were friendly. The hot tub was broken so we were able to use the Grand Pacific facilities which were stellar. I would rate this hotel low because it looks so tired but our overall experience was good.
4out of 5
by A verified traveller from US

Cozy and Spacious

Posted 29-Oct-2016
Pros: This hotel was like a home away from home. The staff was friendly and helpful, and the suite had lots of space and a great little kitchen. Our 4 year old loved it too.
Cons: Extra bedding would be nice in the room. It was a little on the old side as far as colors and furnishings in the suite.
Location: Belleville's Restaurant across the street was great!
5out of 5
by A verified traveller from Vancouver

밥솥 가지고 빅토리아 여행하기

Posted 28-Oct-2016
Pros: 주방이 갖춰진 룸
Location: 의사당 바로 옆이라 의사당 야경을 도보로 쉽게 관광할수 있다. 허드슨베이 백화점에 가면 쇼핑도 할 수 있다.
주방이 있는 호텔룸을 예약하고, 집에 있는 전기밥솥까지 차에 싫고 빅토리아로 갔습니다. 외식비용도 비싸고, 입맛에도 맞지않고, 아직 어린 애들까지 데리고 끼니를 해결하기 어려우니깐요. 반찬은 집에서 만들어서 좀 챙겼고, 김하고 라면 몇개도 챙겼습니다. 주변 관광을 도보로 끝내고 호텔룸에 앉아 오손도손 가족끼리 맛나게 밥을 해 먹었습니다. 한남마트에서 사온 불고기를 김에 싸 먹으니, 정말 꿀맛이거군요. 어린 아이가 있는 가족여행의 경우 이렇게 주방이 갖춰진 룸에서 끼니를 해결하는 것도 참 좋은것 같습니다. 아~ 그리고, 쇼파 침대는 정말 짱 이었습니다. 펼치면 퀸 사이즈 됩니다. 설명서는 방석을 들어보면 나와요. ^^ 꿀 여행 되세요 :)
5out of 5
by A verified traveller from US

Close to Inner Harbour

Posted 25-Oct-2016
Pros: See above
Cons: Some of the staff could be more helpful. It's obvious when someone is doing his job only for a pay check.
Location: See above
When I got to the hotel I was welcomed by Julie who later tried to accomodate my request. Julie and Laura were absolutely adorable, smiling and welcoming. Reid(I think), shuttle driver was friendly, courteous, helpful and a good driver. Some of the other staff were courteous but nothing more. The room was very clean with all the necessary amenities, the bed very comfortable. The hotel is situated within walking distance of the inner harbour, the Empress hotel and parliament buildings. The restaurant serves good food and the staff is professional and very welcoming. I liked my stay and would go back to this hotel again.