Ratings based on 1,425 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Highly Recommended

Posted 24-Jul-2016
Comfortable, clean, hotel, very large rooms, nice restaurant, just minutes walk from Inner Harbor. Extraordinary service from the hotel manager, Greg. Highly recommended hotel.
5out of 5
by A verified traveller

Really lovely hotel, great stay!

Posted 20-Jul-2016
Location: We really liked to be close to the action, and the waterfront is beautiful!
We loved the pool, and the atmosphere of the hotel. It was in a beautiful area of Victoria, close to the action. We loved to be able to walk to the waterfront, and the room was very nice. The staff were also very friendly!
3out of 5
by A verified traveller from Salem Oregon

Would not let wife check in with our Visa.

Posted 20-Jul-2016
Pros: Great location. Very clean.
Cons: Receptionists need to be better trained. Hotel must honor its commitments when reservations are made.
I made the reservation but they would not let my wife check in with our joint visa card. This has never happened in 35 years of our marriage. My wife gets out and gets the room. Then I carry the bags. Our initial room was very shabby. The hotel was probably once an apartment building. It appeared that we had only one double bed, although a queen was reserved. I went back to complain and was told that there was a queen "behind the wall." The receptionist said that we had been given a "complimentary upgrade." Indeed, there was a queen bed in another room; apparently it was once a one bedroom apartment. However the queen bed was very cramped in a small room with no room for my wife to get in and out of bed. So my wife went into to complain. She was more successful, in negotiating with hotel staff and eventually we got a very nice room. My wife was initially told that "we are all sold out," but that later appeared to be untrue as we eventually got a very nice room. However we wasted a half hour negotiating and actually thought about moving to another hotel. .
4out of 5
by A verified traveller from Bellevue WA

Good location

Posted 18-Jul-2016
Pros: Location.
Cons: Air circulation.
This is an excellent location if you are interested in visiting the Inner Harbour of Victoria. The hotel was clean and the staff were very pleasant and helpful. The room was a little stuffy, even with windows wide open. Because there is no air conditioning, it was a little uncomfortable on warm days. The hotel provided fans in the rooms. We used the king bed, which was comfortable, and the hide-a-bed sofa, which was not comfortable. The kitchen was tiny but totally adequate. Bring your own staples, such as oil and salt. The pool was a great amenity---just a perfect temperature plus the hot tub was nice and hot! There is also a sauna right next to the pool and a small gym. They have a games room and a pool table available as well.
5out of 5
by A verified traveller

Older but exceptionally maintained.

Posted 11-Jul-2016
Pros: Great facilities pool, sauna, games room and super clean!!
Location: close to most things you go to Victoria for.
Hotel is dated but amazingly maintained and clean!! great staff! close to most things in Victoria
5out of 5
by A verified traveller

Very comfortable, safe and quiet.

Posted 24-Jun-2016
Pros: Location, location, location. Comfortable, clean and very friendly.
Cons: Nothing I can think of.
Location: Like I said, the location is perfect. Not too close to, but not too far from where the action is. We like that.
We were guests of the Royal Scot for five nights. It was a real 'at home' experience. Everything we needed was provided (eg: a great bed, an adequately equipped kitchen, lots of living space, easy access to all of the sites and attractions Victoria has to offer). The accommodations were exactly what we wanted for our particular vacation. We will, without hesitation, book the Royal Scot for any future vacations in Victoria and will have no hesitation recommending the Royal Scot to family and friends. Thank you.
3out of 5
by A verified traveller

Walk to downtown

Posted 22-Jun-2016
Pros: Location
Cons: not happy put next to noisy elevator, view of back roof,
Location: Sight see
Easy to walk about, good restaurants nearby, harbour
4out of 5
by A verified traveller

proche toute commodité

Posted 07-Jun-2016
Pros: proximité
Cons: mobilier viellot
Location: centre ville les parcs et excursions
l'hôtel était propre, les horaires de la piscine très flexible, le personnel charmant. pour les activités et les visites beaucoup de choses peuvent se faire à pied donc très pratique
5out of 5
by A verified traveller from v

Unforgettable!

Posted 29-May-2016
The location of the hotel is perfect! It is walking distance to the parliament, BC museum, The Empress hotel and Chinatown. The hotel is lovely! We were able to cook in our hotel room. I definitely recommend this hotel!
5out of 5
by A verified traveller from Carvel, AB

Very nice hotel close to downtown.

Posted 24-May-2016
Excellent hotel. The staff at the front desk were extremely helpful in answering all of our questions as well as giving us assistance in booking an excursion. The hotel has a shuttle service to areas within 10 blocks which was very useful. The rooms were very clean and the bed was very comfortable! Loved the quiet location as well as the close proximity to everything. I would definitely return to this hotel!