Ratings based on 1,400 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from Maui, Hawaii

Excellent! Love this hotel and its great service!

Posted 22-Apr-2016
Pros: The location and respectful, helpful staff.
Cons: Airport shuttle.
Location: Stroll around Victoria downtown, visit beautiful Butchart Gardens.
This is the second time we've stayed there and will again next year. The staff is consistently helpful, respectful, and attentive - and that includes the front desk, van drivers, security and house keeping. It's a great location you simply walk one block to get to the harbor front area and if you need a ride into quaint Victoria downtown, the hotel's courtesy van will take you. When you're done, call the hotel and their polite staff will come and pick you up. The room is large and the hotel has an indoor pool, a game room and a laundry room. We recommend this hotel highly.
4 out of 5
by A verified traveller

Very homey hotel

Posted 17-Apr-2016
Despite the age of the hotel, my experience here was on par, if not better than any of the newer and more expensive hotels I have stayed at. The staff is very friendly and helpful. The indoor pool was very clean as well. Would definitely recommend staying here.
5 out of 5
by A verified traveller from portland,or

Great hotel!

Posted 14-Apr-2016
We really enjoyed our stay. Everyone was courteous and helpful. Our room was upgraded to a 1BR suite which was nice and had everything we needed. Indoor pool was warm and hot tub was clean. Nice central location, very walkable. We loved being so close to the beautiful parliament building. Not super impressed with the restaurant, but to be fair, we only had breakfast once and we are pretty particular about good food. My husband forgot his fit bit in a hotel robe pocket and when we called 2 days after checkout they were able to find it and covered the $15 to ship it to us. Overall, a wonderful experience, highly recommended!
3 out of 5
by A verified traveller

Fit the bill

Posted 10-Apr-2016
Overall a ok place but didn't like the extra fee for parking and the long walk to get ice for the room.
5 out of 5
by A verified traveller from Seattle, WA

Victoria

Posted 04-Apr-2016
Pros: All
My husband and I had a wonderful time there. The room was clear. The stuff were very helpful, especially the girl from the Gift store. The food was nice.
4 out of 5
by A verified traveller from Anacortes, WA

Very close to Parliment and the waterront.

Posted 21-Mar-2016
Pros: Room was very nice
Very nice and super clean. Excellent room with a separate sleeping room, full kitchenete.
5 out of 5
by A verified traveller from Alberta

Very clean and quiet hotel.

Posted 27-Feb-2016
Pros: Everything.
Location: Very close to downtown but far enough away to get some peace and quiet at the end of the day.
The staff at this hotel were wonderful. Very friendly and helpful. We used their shuttle service one evening to get to a restaurant and the driver was very courteous and told us a lot about the area. Wonderful service. There are many long term residents there who are also very friendly. I would highly recommend this hotel for a very quiet and restful stay.
5 out of 5
by Gilson Natal from Goiania

Otima estadia em Victoria

Posted 03-Feb-2016 on Hotels
Excelente hotel e excelente localização. Recomendadíssimo. Quarto e serviços ótimos.
5 out of 5
by A verified traveller from Visalia, CA

Cozy and Quiet

Posted 29-Jan-2016
Pros: Everything about this hotel was lovely. The staff, the amenities, the accessibility...etc. We will be back!
Cons: The restaurant needs a new chef. I ordered the Crepes with chicken, and was sick all night.
Location: Close to the harbor, where our ferry came in. Restaurants and shops just a couple blocks away. And coffee shops on nearly every corner!
This hotel suite was like living in an apartment. A full kitchen, equipped with stove/oven, toaster, microwave, full refrigerator and kitchen table/chairs. They had an elevator -which made it easier with our luggage and stroller. And a pool, spa, exercise room, game room, and billiards room! Not to mention, they had our room ready WELL before check-in time and were nice enough to let us check in early.
4 out of 5
by A verified traveller from Washington, DC

Very convenient suite hotel close to the harbor.

Posted 12-Jan-2016
Great location and amenities. Walking distance from the harbor and close in attractions. It's very handy to have the well equipped kitchen facilities.