Ratings based on 581 Verified Reviews

2.8 out of 5
50% of guests recommend
2.8 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller from BC

Cheap with good location and parking

Posted 08-Feb-2017
This is our goto spot when we need a bed and parking. It's not great but it's not bad. The main perk is on-site parking that is included and the price is always right.
4out of 5
Recommended
for Everyone
by A verified traveller from Victoria BC

Close to downtown

Posted 06-Feb-2017
Love the staff and the room is big. Get a room with a balcony you can see the Sooke hills.
1out of 5
by A verified traveller from m

Mice in the room

Posted 31-Jan-2017
The hotel is nice but with the mice in the room kinda trumps any other part of the experience we shouldn't have to pay.
1out of 5
by A verified traveller from Victoria

Ok room, but a big problem.

Posted 23-Jan-2017
Pros: Price, location.
Cons: staff couldn't care less
Location: Downtown Victoria
While the hotel room was ok, clean and good location. After leaving they said my security deposit would be refunded to me when i checked out. A few days later i called them about it and after taking my number they never called me back. I am still in the process of trying to get it back.
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Dec-2016
I was given a great upgrade room which made the stay special. The staff were quite friendly and helpful.
1out of 5
by A verified traveller from バンクーバー

Posted 18-Dec-2016
ダウンタウン周辺エリアでは価格が安く、夏に宿泊した際は快適に過ごせたのでまた利用しました。今回の滞在は酷いものでした。まずチェックイン時に、私の名前が名簿に無かった様子でした。私が印刷して持ってきたエクスペディアの旅程表を渡して説明する必要がありました。そしてフロントと同じフロアである1階の部屋に宿泊しましたが、深夜に何やら拙い大きな話し声がフロントから永遠と聞こえてきて全く眠れませんでした。 翌日チェックアウト時には、ホームレスのような格好をした人がホテルに入ってくるのを見ました。このホテルはホームレス用のシェルターにでもなっているのでしょうか?もう私はこのホテルを利用することはありません。
4out of 5
by A verified traveller

This traveller left a rating score only Posted 24-Oct-2016 on Hotels
1out of 5
by A verified traveller

Convenient but not clean or well maintained.

Posted 18-Oct-2016 on Hotels
We were disappointed with the state of the Island Travel Inn. no one was available for check in for about 15 minutes. In general the hotel seemed run down. There was a full waste basket. We cancelled our reservation and booked at another hotel.
5out of 5
Recommended
for Everyone
by A verified traveller

Staffs are very approachable.

Posted 18-Oct-2016
Great experience. Nice staff and they were very considerable. Room was clean. Though facilities and furnitures were quite old. Hotel was very convenient. Defenitely, I would suggest this to my friends.
1out of 5
by A verified traveller

Posted 17-Oct-2016 on Hotels
The bed was broken, shower knob came off, saw 3 mice at one time in the room, smell of mold was very prominent and lacked cleanliness. Broken adjoining room door with no lock. Very loud patrons from 1 am till 4 am. Worst night I have ever spent in a hotel and I have stayed at hundreds. I am not one to complain and this is the first hotel room I have ever personally sent a review on. It was bad. They must know about the rodent problem, as there were poison pellet piles all down the hallway. I hope no one had a pet or seeing eye dog. You will have a better sleep if you sleep in your car.