Ratings based on 509 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
50% of guests recommend
2.9 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 25-Jul-2016
Older Hotel not the cleanest I've ever stayed in but the beds are comfortable and the shower was hot that's all I care
2out of 5
by A verified traveller from plainfield, il

All about the price

Posted 24-Jul-2016
Pros: Price.
Cons: The place looks like it hasn't been updated in thirty years. Dirty on the outside. Outdated on the inside.
Location: The marina is the hub of activities and was the reason for our visit. There are many restaurants in the area along with plenty of shopping places.
Quite a long walk from the marina only to be disappointed by a run down property in need of a good cleaning on the exterior and the interior.
3out of 5
by A verified traveller

Convenient place to downtown and doctor office

Posted 23-Jul-2016
The hotel was convenient for us as we had a medical procedure to do nearby. Nothing else to say. Thanks you for the booking.
3out of 5
by A verified traveller

Good Location

Posted 18-Jul-2016
Pros: Location
Cons: Parking
Location: Close to China town and downtown Victoria shops.
The staff was friendly, location was good. The parking was horrible, unless you had a smaller vehicle and could use underground parking. The bathroom counters had cigarette burns on them, making it very unattractive. Didn't like the fact that you had to go to basement to get ice.
4out of 5
by A verified traveller from Campbell River

Pleasant surprise!

Posted 15-Jul-2016
Pros: The price for location was very reasonable!
Cons: The exterior needs a sprucing up.
Location: Right on Douglas with a coffeshop nextdoor and opposite a White Spot Restaurant. 2 blocks over from Chinatown. Not far to Capital Iron.
Used the Mystery Hotel pick on Expedia and didn't know what to expect when we got there. Had never stayed here. When we pulled up the exterior looked a little unkept so we didn't expect much! Lots of parking. Arrived inside to a quick easy checkin by a very friendly desk clerk. Our room was quite small but adequate. Clean and fairly recently remodelled. King bed was very comfortable. Only complaints would be that the bathroom was a little tired looking and only had towels for 1 person. But we made out fine for 1 night! Location fairly central and opposite a White Spot. Also was surprisingly quiet for a main street probably helped by being situated sideways on the property.
3out of 5
by A verified traveller

Posted 13-Jul-2016
Cons: A free continental breakfast would have made up for the other disappointments.
The room was nice enough, with two king sized beds, but the bathroom didn't feel as clean as expected and the inn as a whole felt a little dingy.
4out of 5
by A verified traveller

Very good location and close to everything!

Posted 10-Jul-2016
Location: Fishermans wharf, Royal BC museum, parliament buildings.
Older building so do not expect perfection. Room was nicely decorated. Very friendly front staff. Good parking accommodation. Beautiful furniture pieces and is under new management so when those are refinished it will look amazing. The only recommendations I would have is to make sure cleaning staff gets all hair out of tub when cleaning. Otherwise, bathroom was very clean. Shower curtains are white and had some stains on them, a quick spray with some bleach cleanser would take care of that. Location was great and walking distance, if you like walking, to many attractions. You can feel some rumbling when big trucks go down the street, do not worry, it is not an earthquake....much to my disappointment!
4out of 5
by A verified traveller from Victoria BC

Hotel was within walking distance of everything

Posted 08-Jul-2016
Pros: The spacious room.
Cons: Flower gardens need more attention. Remove the dead plants and broken planters. Parking for larger vehicles.
Location: Easy to find the Hotel. Lots of restaurant within walking distance. The BC Museum, Inner Harbour, whale watching tours. Great shopping.
The staff at the Hotel were very helpful. Parking for a larger vehicle was at times difficult, underground parking access was too low. The room was spacious and the decor pleasing. We enjoyed are stay and would book the Hotel again.
2out of 5
by A verified traveller from Vancouver Island

Clean and close to venue but disappointing.

Posted 28-Jun-2016
Pros: It was clean and close to our concert venue.
Cons: Bed comfort, curtain width, shower head replaced, and room supplies
Location: Lots of restaurants and close to the down town. I really liked the location.
Our room was clean and close to the venue for our concert, but the mattress on the bed was not very comfortable. It was ok... The curtain on the window was about and inch short of covering the window the shower head sprayed on all directions but down and there were no stir sticks to stir our coffee in the morning. We had friends stay at the same time as us in a different room and they had a great bead, shower and room for the same price. I guess it's luck of the draw. The best I can say is that it wasn't a "bad" place.
1out of 5
by A verified traveller

Grubby

Posted 25-Jun-2016
Pros: Nothing
Cons: Demolish and rebuild.
Location: on a bus rout to downtown.
Grubby and very outdated. Fixtures and fittings from the 70's/80's that do not work very well. room not madeup one day due to lack of staff.