Ratings based on 1,355 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton

Posted 05-Feb-2016
My husband and I stayed for 4 nights at the Inn. It was very nice and I liked the fact we could walk to everything. Great restaurants all around. Our room was on the corner so we got great views both ways. We will definitely come again.
Comment from Hotel Management
09-Feb-2016 by Louise - Guest Experience, Hotel Management
Thanks Carolyn for your review. We're so glad that you and your husband enjoyed your stay and our location. We hope to see you again soon?
5 out of 5
Recommended
for Everyone
by A verified traveller

Very central and easily walkable for site seeing.

Posted 26-Jan-2016
Fantastic!! A quit and tucked away boutique hotel....which I loved!! Morning walks are so enjoyable and easy access to Victotia downtown as well as a short walk to the sea wall.
Comment from Hotel Management
02-Feb-2016 by Louise - Guest Experience, Hotel Management
Thank you for your review. We're so glad that you enjoyed your stay and hope that you will be back soon!
4 out of 5
Recommended
for Everyone
by A verified traveller from Saskatoon

Great location on the harbour

Posted 25-Jan-2016
I would definitely recommend this hotel. It was clean and quiet. The hotel is within walking distance to the fisherman's wharf, downtown, and the harbour. The staff was very pleasant and helpful. We called about the TV in our room. Within 10 minutes someone was at our door to fix the issue. Front desk staff were very helpful and accommodating. My only complaint was the very limited hours on the restaurant (no lunch service available) during the winter months. I will definitely stay there again on my next trip.
Comment from Hotel Management
02-Feb-2016 by Louise - Guest Experience, Hotel Management
We're so glad to hear that you enjoyed our location and your stay Tammy. We hope to see you again soon, thank you for your review.
5 out of 5
Recommended
for Everyone
by A verified traveller

Outstanding vacation stay

Posted 22-Jan-2016
Can't say enough about our wonderful stay at the Inn on Laurel Point. A definite 10 plus. Stayed in the Erickson Wing and would definitely stay again.
Comment from Hotel Management
24-Jan-2016 by Louise - Guest Experience, Hotel Management
We like your scale of 10+ :) We hope that you will stay again and really appreciate your review.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel amazing view

Posted 18-Jan-2016
It was really nice the staff was super friendly and gave a free dessert for our anniversary
Comment from Hotel Management
18-Jan-2016 by Louise - Guest Experience, Hotel Management
We're so glad you celebrated your anniversary with us!
5 out of 5
Recommended
for Everyone
by A verified traveller from Shanghai

Lovely Christmas stay.

Posted 03-Jan-2016
Pros: Friendly staff. Great location.
Location: Great location and close to all of downtown Victoria. We did not use a car for our two week stay.
Excellent staff who allowed our family to decorate our room with a Christmas theme before we arrived. Very accommodating. Room was very clean and only moved a small amount during the earthquake!
Comment from Hotel Management
05-Jan-2016 by Louise - Guest Experience, Hotel Management
Thank you Dennis for your review. We are so pleased that you enjoyed your stay and celebrated Christmas with us. We hope you'll stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveller from kenmore, WA 98028

Posted 26-Dec-2015
I am verry happy., prosses check in and check out is verry quickly.
Comment from Hotel Management
29-Dec-2015 by Louise - Guest Experience, Hotel Management
Glad to hear it Emul!
3 out of 5
by A verified traveller

Room run down; noisy toilet and shower/bath smelt

Posted 07-Dec-2015
Party with band playing on floor below our room - very noisy - band kept playing till 1am which did not result in me getting a good night sleep
Comment from Hotel Management
14-Dec-2015 by Louise - Guest Experience, Hotel Management
We're sorry to hear that you were disturbed by the holiday party and that our offer to change rooms wasn't suitable. We hope that you will stay with us again, so that we may regain your faith.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice place, nice location

Posted 04-Dec-2015
We had a standard room with a king bed. It was roomy, comfortable and nicely furnished, but not particularly outstanding. It was, however, very pleasant. The hotel location is very nice with a great view of the Victoria Harbor. It is far enough off the beaten path to avoid traffic noise, but right on a public path that goes along the harbor so going for a walk is very enjoyable. We'll probably stay there again on our next trip to Victoria.
Comment from Hotel Management
07-Dec-2015 by Louise - Guest Experience, Hotel Management
Thank you for your review, we are so glad to hear that you will be back!
3 out of 5
Recommended
for Everyone
by A verified traveller from vancouver

Nice but....

Posted 01-Dec-2015
Great rooms, nice staff, excellent location, overall the hotel feels past its prime. The lobby is very dated, common areas feel tired, gym is small. 3 star hotel at best, with some refreshing the hotel could be great.
Comment from Hotel Management
01-Dec-2015 by Louise - Guest Experience, Hotel Management
Thanks for your review Tintin, we're sorry to hear that you found our fitness studio to be small and the hotel to be dated. We are always improving areas of the hotel and hope that on your next visit you'll appreciate the changes. Louise - Guest Experience