Ratings based on 1,435 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from W

Enjoyed the view

Posted 16-Jan-2017
The bathroom in the studio suite was beautiful. Was nice, clean and quiet at the hotel. The walk into downtown along the water was quick and easy. I would definately stay here again.
Comment from Hotel Management
17-Jan-2017 by Louise - Guest Experience, Hotel Management
Thanks for your review Sarah, we are happy to hear that you enjoyed your stay in our Erickson Wing.
3out of 5
by A verified traveller

Good location, great views

Posted 31-Dec-2016
Pros: The location
Cons: Would be nice if it had a larger and more comfortable check in area with seating. Nowhere to wait if you are meeting up with friends, no lobby.
Location: Walking. Museum. Shops, restaurants
Check in was fast, and the room had a great view.
Comment from Hotel Management
09-Jan-2017 by Louise - Guest Experience, Hotel Management
Thank you for your review, we're happy to hear that you liked our downtown location and the views from our room. We're sorry you found our lobby small when you stayed with us, our 12 ft Christmas tree takes up some of that space over the holidays but everything is back in its place now. We hope to see you again!
4out of 5
Recommended
for Everyone
by A verified traveller

Very close walking distance to downtown

Posted 31-Dec-2016
Great hotel, stayed there 3 times now. Clean, comfortable and friendly. Great harbour/ downtown views!
Comment from Hotel Management
09-Jan-2017 by Louise - Guest Experience, Hotel Management
Thank you for your review, we're so glad that you enjoyed your stay.
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Dec-2016
The hotel's advantage is location. The views of the water are excellent. The Inn is within easy walking distance to downtown. Parking was very accessible. Our main criticism was that the décor seemed dated and there wasn't a family style restaurant on site.
Comment from Hotel Management
09-Jan-2017 by Louise - Guest Experience, Hotel Management
Thanks for your review, we're so glad that you liked our location. We're sorry to hear that you didn't dine with your family in AURA as we have children's menus available, as well as high chairs, boosters and colouring.
5out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Great hotel with great harbor views

Posted 27-Dec-2016
Pros: The rooms are really comfy, great staff and location!
Cons: A vending machine would be nice, especially during holidays when nothing was opened.
Location: Great location, close to the Fisherman's village and downtown too.
It was a really nice stay at Lauren Inn. The amenities are really good and the staff really friendly, I would definitely stay there again. The restaurant is just AMAZING.
Comment from Hotel Management
09-Jan-2017 by Louise - Guest Experience, Hotel Management
Thank you for your review Vitor. We're so glad that you had a comfortable stay and that you enjoyed our downtown location. Although we have snacks & drinks available for sale at the Front Desk, we are sorry to hear that you were not aware of this service. Thank you for your review of our restaurant AURA we are thrilled that you enjoyed your experience.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Dec-2016
Great view, location, service. Nice restaurant. Walkable to points of interest.
Comment from Hotel Management
09-Jan-2017 by Louise - Guest Experience, Hotel Management
So glad that you liked our location and AURA restaurant. Thank you for your review
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Dec-2016
This is a very comfortable hotel. It is conveniently located near the ferry. It has a nice restaurant.
Comment from Hotel Management
12-Dec-2016 by Louise - Guest Experience, Hotel Management
Thanks so much for your review. We are thrilled that you enjoyed your stay.
5out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Posted 14-Nov-2016
Great location, beautiful view, good value. Only suggestion would be that it need an outlet for phone chargers on the nightstand. We were in the older wing, but still. Great staff too!
Comment from Hotel Management
06-Dec-2016 by Louise - Guest Experience, Hotel Management
Thanks Cristina for your review. We are so glad that you enjoyed your stay. We really appreciate your suggestion for additional outlets to charge your devices. Our Rooms team is looking into some options. We look forward to your next visit.
5out of 5
Recommended
for Everyone
by A verified traveller

Lovely waterfront hotel

Posted 31-Oct-2016
Pros: This is a beautiful newer hotel in the centre of Victoria. The room was very comfortable And we had a great harbour view.
Cons: Everything was fine. Staff was friendly and the facilities are well-maintained.
Location: Central Victoria is a very walkable area, so we were able to enjoy shopping, restaurants and views without using our car.
Comment from Hotel Management
02-Nov-2016 by Louise - Guest Experience, Hotel Management
Thanks you for your review and for sharing the great picture from your stay. We are so glad that you enjoyed our location and appreciate you mentioning our team. We hope to see you again soon.
5out of 5
Recommended
for Everyone
by A verified traveller from US

Great Hotel!

Posted 30-Oct-2016
Pros: Great location
Cons: Nothing
Location: Within walking distance to everything
We took the ferry from Port Angeles and walked with our luggage to the hotel. Short nice walk.
Comment from Hotel Management
31-Oct-2016 by Louise - Guest Experience, Hotel Management
Thanks for your review Joanne, so glad you had a great stay!