Ratings based on 1,264 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful View

Posted 27-Aug-2015
Pros: Modern clean room. Good view. Good dining. Very nice open space and water feature
Location: Walked pulling luggage to and from Clipper. East to walk the length of the waterfront from the hotel.
Beautiful room, beautiful view, could step out on balcony. Convenient walking distance to Victoria Clipper Ferry. Convenient walking to downtown.
Comment from EPC
28-Aug-2015 by Louise - Guest Experience, EPC
Thanks so much for your review. We are thrilled that you enjoyed the view and locations.
4 out of 5
Recommended
for Everyone
by A verified traveller from calgary ab

Great hotel right downtown

Posted 26-Aug-2015
We had a great stay here and chose it because it was in th middle of th action. It was a beautiful walk to the restaurants along the waterfront and we spent a lot of time sitting on th grounds watching the float planes land and take off. We'd happily stay here again! We had our baby with his and as per our request there was a crib waiting. I thought I left my sunglasses on the room and the staff searched for us without complaint. A great stay!
Comment from EPC
28-Aug-2015 by Louise - Guest Experience, EPC
Thank you for your review. We are so glad that you enjoyed your stay and all the activity in the Harbour. We look forward to welcoming you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Rooms and view excellent

Posted 26-Aug-2015
Pros: Position
Location: Just outside the absolute centre but only a short walk. Brilliant views over harbour.
Very friendly staff. A lovely room with a huge bathroom and a marvellous view over the harbour with a balcony. Could not have been a nicer place to stay in Victoria. Easy walking into the centre.
Comment from EPC
28-Aug-2015 by Louise - Guest Experience, EPC
We are so glad that you enjoyed your stay and were able to walk to your destinations!
5 out of 5
Recommended
for Everyone
by A verified traveller from edm

Awesome

Posted 21-Aug-2015
Overall awesome stay.Really nice hotel. Excellent harbor view from balcony.
Comment from Hotel Management
24-Aug-2015 by Louise - Guest Experience, Hotel Management
Thanks for your review - so glad you enjoyed the view of harbour!
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Hotel was nice

Posted 17-Aug-2015
Only spent one night. Hotel was nice and clean. Staff was very friendly. Nice location to harbour front. You can walk but I didn't do it because it was too cold. Victoria was only 13 Celsius which I wasn't prepared for.
Comment from Hotel Management
20-Aug-2015 by Guest Experience, Hotel Management
Thank you for your review. It's too bad that you were here for an unseasonable dip in the temperature. You'll just have to stay for a couple of days next time to get the true Victoria experience! Louise - Guest Experience
5 out of 5
Recommended
for Everyone
by A verified traveller from San Antonio

Amazing views and awesome room!

Posted 08-Aug-2015
Perfect stay...exceeded our expectations, and staff were so helpful.
Comment from Hotel Management
10-Aug-2015 by Louise - Guest Experience, Hotel Management
So glad you had a great stay! See you again soon :)
5 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton, AB, Canada

great hotel close to everything

Posted 01-Aug-2015
Pros: location, staff
A couple of days away. whale watching with Eagle Wing Tours was awesome, Very knowledgeable tour guides - saw orcas and humpback whales. Boat was fast and very comfortable.
Comment from Hotel Management
04-Aug-2015 by Louise - Guest Experience, Hotel Management
We're so glad that you had a great stay Gisele. Isn't Eagle Wing Tours awesome!
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Close to downtown and on the water

Posted 18-Jul-2015
Pros: see above
Cons: Hot tub would have been nice
Location: see above
Great room, view of the harbour, close to Empress Hotel and Parliament Buildings.
4 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton

Great room views, friendly staff

Posted 13-Jul-2015
Friendly helpful staff, great views, overall a very enjoyable stay
1 out of 5
Recommended
for Everyone
by A verified traveller from Tokyo

It was a nice and confortabl hotel

Posted 07-Jul-2015
Location: the hotel lcation was also conveniient near to the down town.
It was a nice and confortabl hotel. Only missing was that view from the hotel window was obstacled by the trees. ]
Comment from Hotel Management
10-Jul-2015 by Louise - Guest Experience, Hotel Management
Thank you Hidehiro for your review. We are glad that you enjoyed the hotel, but are sorry to hear that you were disappointed by your view. The hotel is fortunate to be set on a 6 acres park-like peninsula in the Inner Harbour with views of the water and the park. We hope to welcome you back.