Ratings based on 2,086 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
76% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from Ontario

Convenient Location

Posted 01-May-2016
Nice hotel with character. Very good breakfast, included with room. Free underground parking. Lovely gardens with sculptures. Easy walk to water taxis, Legislature buildings, museum and Inner Harbour. Our room had a balcony which we enjoyed.
5 out of 5
by A verified traveller from Alberta

Excellent location & helpful, friendly staff!

Posted 30-Apr-2016
Pros: Location, staff & buffet breakfast.
Cons: Our balcony could use a little TLC.
Easy walks to nearby restaurants, harbour, fisherman's wharf & Beacon Hill Park
4 out of 5
by A verified traveller from Vancouver Island

Close to all the interesting things we wanted to d

Posted 29-Apr-2016
Pros: It was very nice ad clean, well maintained and close to the inner harbour and good restraurants
Cons: nothing
Location: It was great as we just parked the car walked to the older part of town, the inner harbour, miniature world and just enjoyed that part of town
We were a little disappointed with the room size, we didn't need 2 queen sized beds and it would have been nice to have a couple of small easy chairs instead
4 out of 5
by A verified traveller

good location

Posted 16-Mar-2016
Pros: location and free parking
We stayed here because they offered free parking and breakfast.
5 out of 5
by A verified traveller from Ontario

Posted 08-Mar-2016
We felt very welcome and comfortable thanks to the friendly and accommodating staff.The inn location met our needs and the setting is beautiful!
4 out of 5
by A verified traveller from Vancouver Island

Hotel with Character

Posted 21-Feb-2016
Pros: Location and something different from the cookie cutter hotels in the same price bracket.
Cons: Breakfast cook needs to improve.
Location: All of downtown Victoria and Inner Harbour are in easy walking distance, including the Royal BC Museum.
Great location and an atmosphere that is a nice change from standard hotel decor. Renovations are underway and our room does need an update but it was clean and suited our purposes. The staff were attentive and really seemed to enjoy working there. We had lunch and dinner in the Pendray restaurant in the adjoining Gatsby Mansion and both were excellent. The only complaint would be the included breakfast. We really liked that it was not the standard buffet of overcooked scrambled eggs and do it yourself toast etc. In a nice change you are offered a choice of three a la carte breakfasts. Our complaint is that the breakfast cook needs to up his/her game. Both days we were served seriously overcooked eggs over easy - so bad they should not have left the kitchen. This is obviously fixable and we will not hesitate to stay there again.
5 out of 5
by A verified traveller from mortlach saskatchewan

Warm and homey feeling

Posted 18-Feb-2016
Cons: Nothing
Location: Fishermans wharf, walk along the docks, museum, parliament building, great eating places to try, shopping, so many things to see and do
The hotel staff were helpful and always greeted us with a smile and a warm welcome.we stayed a week and felt right at home. The location was fabulous so close to so many things you could walk to and enjoy. We will recommend this hotel and we are already planning to stay again next year.
4 out of 5
by Gary R. from Oceanside

A Value property....

Posted 31-Jan-2016 on Hotels
WE stayed l night only...the room was clean, comfortable ( need more table or bedside lamps)...plain hotel/motel room...nothing outstanding..continental breakfast was fine and no charge for parking (that was a plus)..
4 out of 5
by A verified traveller

Posted 29-Jan-2016
Great location. Nice full breakfast included. Free parking. Friendly staff. Underground secure parking. Nice walk along the sea wall right across the road.
5 out of 5
by A verified traveller from LPB

Excellent location - very good choice

Posted 16-Jan-2016
Pros: Excellent location, good breakfast, kind staff.
Cons: Number of TV channels.
Location: The place is near the main streets for shopping, food, walking around and the awesome views of the bay.
Kind staff, comfortable room, good breakfast and the excellent location make this hotel a very good choice to stay, with a convenient price.