Ratings based on 2,209 Verified Reviews

3.7 out of 5
76% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Nice 👍 hotel close to city and beach

Posted 18-Feb-2017
The hotel had greet friendly staff and great price and it came with breakfast!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Feb-2017
Fitted my needs very well...nice and central, very attentive and helpful staff who'd phone a cab or do that bit extra. Also good, it had two lifts so you never had to wait long. Breakfast was particularly good.
4out of 5
Recommended
for Everyone
by A verified traveller

Viagem Família

Posted 31-Jan-2017
Viagem em Família, ficamos no Hotel foi mais do que satisfatório. Bom atendimento, boa localização e hotel limpo. Recomendo.
3out of 5
Recommended
for Everyone
by A verified traveller from Gatineau, Quebec

Posted 23-Jan-2017
Pros: Staff were very pleasant and helpful, breakfasts were tasty and the hotel location on the inner harbour is great.
Location: Royal British Columbia Museum, Bateman Gallery, Victoria inner harbour with lots of eating establishments nearby
This was our second stay at this facility. They were going through minor renovations (painting , adding air conditioner units,etc) which were taking away from the quaintness as before. Our heat for the room was supplied by a portable electical space heater which was not very convient.
3out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Nice quaint hotel

Posted 15-Dec-2016
Cons: New tv's are needed.
Location: Close walk to the causeway, museum, restaurants and shopping.
The staff was great, very cheerful and helpful. Our stay happened during a cold spell in Victoria and the room was cold, even with the (baseboard electric) heat on high. A little updating could be done, that said, overall, the price was right and the location perfect, we didn't spend a lot of time in the room, so it was fine.
5out of 5
Recommended
for Everyone
by A verified traveller from nanaimo

Very friendly hotel

Posted 14-Dec-2016
Pros: it was historic and quaint
Cons: micro wave in the dining buffet to heat up pastries
Location: location is close to downtown,very convenient.
Staff was more than accomadating and very friendly. My stay here was excellent.
5out of 5
Recommended
for Everyone
by A verified traveller

Great Location

Posted 08-Dec-2016
Pros: Everything
Location: Convenient to the ferry and restaurants.
Everything was top notch. The access to and from the black ball ferry couldn't have been better.
4out of 5
Recommended
for Everyone
by A verified traveller

Very nice,quaint hotel

Posted 02-Dec-2016
I just slept one night but if I 'll need to stay at a hotel in Victoria, I will keep it in mind.
4out of 5
Recommended
for Everyone
by A verified traveller from US

Posted 01-Dec-2016
we did not expect much beyond basic clean hotel at good location. so, it was as expected. breakfast decent. rooms OK.
2out of 5
by A verified traveller

Posted 07-Nov-2016
Kitchen not stocked well, and very old dishes etc.