Ratings based on 1,276 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from parksville bc

Great downtownfor walking

Posted 27-May-2016
Pros: Very clean, excellent staff
My only complaint would be the non opening windows
5out of 5
by A verified traveller

Great surprise

Posted 27-May-2016
Wonderful hotel. Great location. Spacious room. The staff were lovely and we even got to check in 2 hours early which was a sigh of relief after our long travel time.
4out of 5
by A verified traveller from Calgary

Posted 22-May-2016
Pros: Location, cleanliness of room, accommodating staff, size of the bathroom.
Location: Easy walking distance to downtown shopping, restaurants, harbour and attractions. Took advantage of movie theatre two blocks away. Bus access.
Our positive experience started with check-in. We arrived at 10:30 a.m.; well before the check-in time of 3:00 p.m. The morning manager checked for rooms that had been vacant the night before and placed us in one of those rooms. Something they didn't have to do. While the room was small, due to the vintage of the building, we found it well appointed, modern and clean. The bathroom was a good size. Shower only which worked for us. We enjoyed breakfast in the hotel the next morning and it was very good also. The hotel is right downtown with easy access to everything you might want to do in the area. Several bus lines and stops run in the area.
5out of 5
by A verified traveller

Posted 15-May-2016
Everyone was so friendly and the room was immaculate. Close to everything!
5out of 5
by A verified traveller from Pittsburgh Pa

Great experince

Posted 14-May-2016
Pros: everything
Location: Within walking distance to town activities
Convenient location, bus stop across street, comp. cheese plate and breakfast coupons were nice. Nicely decorated. Friendly staff.
5out of 5
by A verified traveller

Great hotel and so central!

Posted 05-May-2016
Pros: Boutique hotel, great rooms and amenities.
Location: Walk out the door and everything Victoria is right there. Harbor, restaurants, shopping.
What a little jewel in the heart of Victoria! Wonderful café and lounge/restaurant as well. Staff were very friendly and helpful.
5out of 5
by A verified traveller from Unionville, (Toronto) Ontario

Perfect location, accessible to everythi ng

Posted 04-May-2016
Everything was superb. The lobby bar was great and the little cafe was so accommodating. Really enjoyed our stay and will definitely recommend the hotel to our friends. For a hotel downtown the rate was amazing. Will definitely be back.
Comment from Hotel Management
04-May-2016 by Maureen, Hotel Management
Thank you!
3out of 5
by A verified traveller from Christchurch, NZ

Nice hotel, but traffic was noisy.

Posted 30-Apr-2016
Pros: Clean rooms, comfortable bed, friendly helpful staff.
Cons: I'm not sure how you fix the traffic noise.
Location: Right downtown. Convenient if that's what you need.
When I arrived, I had to park around the corner because the spots out front were full. I ended up parking long-term a couple blocks away in a city garage, which was fine, but there certainly isn't any parking at the hotel. There was valet parking available for $22 a day, I think. The hotel was nice and service was good, but I had a room on the street side of the building, and the traffic noise really bothered me. It was constant and annoying. I used earplugs and was able to sleep well, but without earplugs, I just wanted to get out of the room. At check-in, I asked about getting a quieter room, but they said at the rate I had, that was it. I think for $260 a night, I should have gotten a room in a hotel outside of downtown; someplace with on-site parking and quiet rooms...
4out of 5
by A verified traveller

Nice Hotel in city

Posted 29-Apr-2016
The place is very nice, staff is fantastic! You're downtown be prepared for city noise at night.
5out of 5
by A verified traveller


Posted 28-Apr-2016
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