Ratings based on 1,223 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Staying downtown in our own city!

Posted 01-Feb-2016
Pros: Location, staff, brunch menu, clean room, heated bathroom floors, comfortable bed.
Stayed downtown as a treat after a celebration! Pleasantly surprised with the hotel. The front desk staff (Martin and Campbell) were excellent. Nice big, clean room. Bathroom has heated floors, good wifi, small mini-fridge in the room, coffee maker, ipod dock radio. Noise from downtown actually not bad at all- you are literally in the middle of downtown, walking distance to everything. Comfortable king bed to wake up in on a beautiful child-free morning ! We ended up having brunch at the downstairs 'coffee shop'--- it was excellent and had a FULL BRUNCH menu. Delicious food and no line ups--- just as good as any of the downtown 'trendy' places to go where you have to stand in line for a long time (sometimes in the rain!) :) Very happy!
4 out of 5
Recommended
for Everyone
by A verified traveller

Central to downtown

Posted 31-Jan-2016
Great food, great cocktails , great breakfast. Some minor issues with the room key. Mngr made everything right.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Jan-2016
Great overnight stay in beautiful city. Perfect location.
5 out of 5
Recommended
for Everyone
by A verified traveller from vancouver island

Small Boutique Hotel

Posted 31-Jan-2016
Sweet little hotel with friendly courteous staff that go out of their way to be helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to everthing downtown

Posted 30-Jan-2016
Was a bit noisy with construction across the street. But a nice stay. The staff ws very good.
5 out of 5
Recommended
for Everyone
by A verified traveller from taipei city

Nice service with a charming cafe

Posted 29-Jan-2016
Hotel staff service is really good, they give you instructions to travel the city and make you feel like home.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice staff!

Posted 26-Jan-2016
Excellent experience. Thank you. Comfortable beds, clean room, professional staff. Close to everything we wanted. Wished there had been more convenient parking at a good rate. Otherwise fantastic!
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Great location for downtown exploration

Posted 25-Jan-2016
Walking distance from the ferry. Great base for a downtown exploration of Victoria. Great hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Overnighter.

Posted 17-Jan-2016
Pros: Staff friendly
Cons: More vegetarian choices on meun
Location: YOu already know that!
Overall very nice. Not as clean as expected. For example base of floor lamp was dust as was cord to hairdryer. Bathroom fan? was there one? did it just run all the time? Not sure. When we returned to hotel for a late night snack were told restaurant was open, but staff insisted we must sit in the lounge which was super noisy. So we went elsewhere to eat.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Jan-2016
Nice hotel, great location walking distance to most things.