Ratings based on 1,852 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Apr-2018
Hotel was great, we had a blast at the hotel realto, easy to check in and we even got a free cheese plate & breakfast
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Central location

Posted 18-Apr-2018
Central location in downtown Victoria. Walking distance to all attractions. Bit of a challenge checking in because there's limited space for vehicles in the loading area. Parking is by Valet or at the City Hall parkade. Free street parking after a certain time in the evening. Room and bathroom were both quite spacious. Very good free breakfast included. Also included was an awesome free cheese platter at the bar/restaurant and 10% off at the attached liquor store. Overall a very nice hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Nanaimo

Exceptional

Posted 16-Apr-2018
Pros: Clean, quiet and felt safe.
Cons: Parking is a little bit of a hassle, but is available. Public parking is also available nearby.
Location: Only 10 minutes walk to Save On Foods Arena. The highest quality hotel in this area. Very close to Chinatown and the Victoria Public Market.
Clean, modern and comfortable. Excellent customer service. Very quiet, even in rooms facing maiin street. High quality beds and pillows. Exceptionally delicious breakfast with high quality, homemade items, and fresh baked goods. The only potential negative is the location (a little bit on the rough side) but I appreciated the close proximity to everything, most of which is within walking distance. Rooms here are on the pricey side but worth every penny. I will definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Unique hotel

Posted 16-Apr-2018
We had a great stay again! Always a good experience
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel close to downtown

Posted 16-Apr-2018
Had a huge room very clean we'll kept.would definitely recommend to others
4 out of 5
Recommended
for Everyone
by A verified traveller from Nanaimo

Cute hotel

Posted 14-Apr-2018
We stayed one night on a trip to Victoria. Good location, good breakfast, which is included. Has a Beer and wine store attached with very good selection. I would stay here again.
2 out of 5
by A verified traveller

Downtown and not for business

Posted 14-Apr-2018
Seems like a great hotel for leisure travel, but not for business. No lamp or power plug anywhere near the desk. Business center in the basement is a great idea, but the printer never worked... then they charged me $$$ to print a few pages at the front desk without telling me upfront. Had to stay a 3rd night and they increased the price by 25%. They lost my dinner bill that i had charged to the room, and at checkout they were clear that they would charge my credit card whenever they found it... even thiugh i had a $20 credit on file - would have been a wash. All of this nickle-and-diming was a bit much. On a good note, other than the one desk clerk whi wanted to service fee me to death, everyone else was great. Breakfasts were amazing And the staff were friendly and willing to help. Might not stay here again... at least not on a business trip.
4 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Central location to city

Posted 12-Apr-2018
The staff was great and the location was perfect to walk around town.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Apr-2018
Good location. Met our needs at a reasonable rate.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Fantastic Boutique Hotel

Posted 10-Apr-2018
I got an excellent deal for 2 nights through Expedia +VIP deal and all the positive reviews are spot on. I was upgraded to a Junior Suite on the top (4th) floor and the room was luxuriously appointed and exceptionally clean, the heated bathroom floor was great too. They serve an excellent continental breakfast (with some hot items) which was included in my room rate and the café/bar/restaurant on the ground floor was excellent and I ended up having all my meals there. Location is perfect, in the middle of downtown Victoria and an easy 10-15 minute stroll from the Bus Station where the BC Ferries connector bus stops.