Ratings based on 2,211 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Comox BV

Great location

Posted 05-Dec-2016
One of the only hotels that offers 2 bedroom suites at an incredibly affordable price in downtown Victoria. Breakfast included!!!! We had a noisy neighbour and they were dealt with immediately. Breakfast staff was friendly and cheerful. All 9 of us had a great family weekend. We will be back soon.
3out of 5
by A verified traveller from Olympia, WA

Okay, but not great

Posted 05-Dec-2016
First drawback is entrance, there are about 7 stairs to get to the elevators. This is really inconvenient when you have weak knees that can't carry luggage up and down stairs. Also the breakfast is only free if you get a suite, not a room which misled us. There are not many restaurants or shops close by and we had to walk to the other side of the inner harbor. Our room lacked a table or microwave. The beds were very comfortable and we enjoyed the pool.
3out of 5
by A verified traveller from Vancouver

Old hotel, nice staff

Posted 01-Dec-2016
Pros: Staff
Location: You can walk to the downtown and explore some awesome restaurants.
Their room feel really old, but the staff is extremely nice. Some of the lamp in the hotel room were not working. If you want a comfortable hotel, and don't want anything fancy, this is a good one.
4out of 5
by A verified traveller

Close to inner harbour

Posted 25-Nov-2016
Pros: Location
Cons: Upgrade
Location: Everything
Rooms too warm most days. Rainy weather bUT good location.
Comment from Hotel Management
27-Nov-2016 by Tracey, Hotel Management
Dear Valued Guest, Thank you for taking the time to submit a review and for the 4 stars you assigned.We are pleased to read that you enjoyed your stay and our close proximity to all that Victoria has to offer. We look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager
4out of 5
by A verified traveller

Enjoyable - nice pool and good hot tub.

Posted 18-Nov-2016
Pros: pool - hot tub
Cons: carpet in room was not very nice - it was clean but badly stained .
Location: not much other than restaurants and walking to stuff by inner harbour - museum - imax etc
Good holiday - close to harbour and restaurants- great wait staff in hotel restaurant and super helpful and friendly front desk staff
1out of 5
by A verified traveller

Dirty old

Posted 16-Nov-2016
Kids got sores all over hands from pool. Dirty room. Couldn't connect to wifi. Pay for parking down the street
2out of 5
by A verified traveller

Posted 16-Nov-2016
No microwave ,bad quality of coffee. Old washroom.
4out of 5
by A verified traveller from US

Perfect location, hotel a bit dated and loud

Posted 15-Nov-2016
We had a two bedroom suite which was very clean and with an amazing view of the Inner Harbour. The suite was spacious, although the bathrooms were tiny. The fixtures are generally a bit dated though, this hotel needs a refurb. We would stay here again though, it's more reasonably priced than other newer hotels in town.
2out of 5
by A verified traveller

Posted 13-Nov-2016
The only good thing is they got very friendly staff for service. Room condition is not as good as pictures show on website. Old toilet facility, old furniture, super weak wifi signal and it keeps disconnecting all time.
4out of 5
by A verified traveller from vancouver

Great location

Posted 10-Nov-2016
Pros: Spacious room
Cons: No free parking for guests
Location: Walking distance to downtown
This hotel is wonderful and is great for people in vacation. Second time staying here after 8 years and it has made inprovemts and is very comfortable. Good walking distance to harbor
Comment from Hotel Management
13-Nov-2016 by Tracey, Hotel Management
Dear nndd6, Thank you for taking the time to submit a review and for continuing to choose the Harbour Towers Hotel & Suites. We are thrilled to read how much you enjoyed your stay with us and for recognizing the changes that we have made while we wait for our refurbishment decisions. We look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager