Ratings based on 1,907 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from Calgary

Nice and clean hotel close to a lot of attractions

Posted 29-Apr-2016
We celebrated my sister's 50th Birthday with just the girls! Had a fantastic time and the hotel staff made our stay feel very special! Thank You
4 out of 5
by A verified traveller from vancouver BC

Nice view from our suite on the 9th floor

Posted 29-Apr-2016
Close to downtown n water front nice view from our suite only short walk to all kind of activity
4 out of 5
by A verified traveller

Great location

Posted 29-Apr-2016
Nice hotel close to downtown and right on the inner harbor. Very nice complimentary breakfast
4 out of 5
by A verified traveller from Selah, Wa

Nice hotel overlooking Victoria's Inner Habor

Posted 29-Apr-2016
Pros: Staff, location, and room size.
Cons: Could offer differing breakfast options each morning just to change it up a bit. Maybe small omelets or egg round for breakfast sandwiches or waffles.
Location: Great nearby things to do: downtown, shops, fisherman's wharf, government buildings, Beacon Hill Park, etc. All within walking distance of hotel.
Stayed here for 3 nights with my mom & sister in a king suite. Great and helpful staff front desk staff that always were quick to help and answer questions. Restaurant staff was good as was the cleaning service. The view from the room was awesome and loved that the balcony had a small table with chairs that we could use to overlook the harbor while drinking coffee in the morning. Rooms were very nice sized with comfortable furniture a set-up. Did notice that cleaning staff did not vacuum and dust everyday but everything else was done adequately so no complaints, I'm just a clean freak & notice those things. Location was really close to inner harbor, downtown, and fisherman's wharf which was really convenient for walking everywhere. Overall, our stay was very nice and would definitely stay here again!!
4 out of 5
by A verified traveller

Posted 25-Apr-2016
A nice hotel in downtown Victoria . Located close to all the attractions in the area .
5 out of 5
by A verified traveller from gold river

Close to the sites

Posted 24-Apr-2016
My family and I where looking for a hotel that was close to downtown so we could goto the museum and the legislature while we walked around the Harbour. It was a nice place to stay and would recommend it to my friends.
4 out of 5
by A verified traveller from Fernie, BC

Great Location to the Inner Harbour

Posted 22-Apr-2016
Location: Fisherman's Wharf (feed the seals and shop a little). Nourish Kitchen and Cafe.
This was a great spot for being close to downtown as it was a short walking distance to everything you might want to see in the area. The hotel was clean and quiet and the staff were friendly.
4 out of 5
by A verified traveller from Nanaimo

Nice hotel. Everything within walking distance

Posted 22-Apr-2016
Needed a last minute hotel as plans changed. They were very friendly and accommodating.
2 out of 5
by A verified traveller from England

Noisy and non helpful

Posted 18-Apr-2016
Unfortunately we stayed at the hotel at the same time as a teenage sports camp. We were kept up by noise, woken up by noise, had our bedroom door knocked in the middle of the night...it was totally unacceptable. We were told that hotel staff had been up in the night to try to ensure the boys were quieter...but this did not help. When we complained, upon departure, hotel staff were sympathetic but didn't offer any compensation. We really feel they should have done more...
5 out of 5
by A verified traveller from Cardiff

Nice hotel overlooking harbour

Posted 15-Apr-2016
Pros: The view from our room was lovely, breakfast was very good with a huge choice available.
Cons: There were 6 or 7 steps between reception and the lifts to the rooms which were quite difficult with heavy bags, but a minor inconvenience.
Location: Close to the harbour and all amenities, water taxis, Ogden Point for sunset, Fisherman's Wharf for the food and the seals !
Well situated hotel in a quiet street within easy walking distance of the harbour and Parliament Buildings. Fisherman's Wharf is nearby with it's lovely float homes and eateries( and resident harbour seals and sea otters) a must see. We caught a water taxi from here up to Chinatown and had a lovely walk back through town.