Ratings based on 1,930 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 29-May-2016
Great location and staff. Walking distance to most sites in down town
Comment from Hotel Management
30-May-2016 by Tracey , Hotel Management
Dear Traveler, Thank you for taking the time to submit a review. We are pleased to read that your stay with us more than met your expectations. We look forward to welcoming you back. Kind regards, Tracey Sims General Manager
4out of 5
by A verified traveller from Seattle, WA

close to my desinations

Posted 27-May-2016
Pros: Clean and close to the Victoria Clipper landing
Very comfortable and attentive staff, close to attractions
Comment from Hotel Management
28-May-2016 by Tracey, Hotel Management
Dear Phil, Thank you for taking the time to submit a review and for choosing the Harbour Towers Hotel & Suites. We are pleased to read that your stay wit us was a comfortable one. We look forward to welcoming you back again in the future. Kind regards, Tracey Sims General Manager
3out of 5
by A verified traveller

Posted 26-May-2016
Other than the construction & such @ 6:00 am & the patio door that didn't lock it was good
Comment from Hotel Management
28-May-2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review. We are pleased to read that your stay was a good one but it does seem that there was a bit of noise disruption and for that I apologize. We look forward to welcoming you back again in the future. Kind regards, Tracey Sims General Manager
4out of 5
by A verified traveller

Great location!

Posted 25-May-2016
Location: Everything was in walking distance.
We had a family of five and we had two room suite. The first room we had was very tried and we asked to move to a better location. The second suite was an improvement and room had been updated. Great space, nice kitchenette, beautiful views. Only negative was second washroom did not have a shower/tub. We had vouchers for breakfast during our stay and it was very good. Staff were all very helpful.
Comment from Hotel Management
26-May-2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review. We are very pleased to read how much you enjoyed your stay and that our team was able to resolve the issues brought forward. We look forward to welcoming you back again in the future. Kind regards, Tracey Sims General Manager
4out of 5
by A verified traveller

Close to main attractions and marina

Posted 24-May-2016
An older hotel but clean with great staff. Excellent breakfast buffet and dinner ! Would definitely stay here again and would recommend to family and friends
Comment from Hotel Management
26-May-2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review and for choosing the Harbour Towers Hotel & Suites. We are thrilled to read how much you enjoyed your stay and the delicious culinary delights our team provides. We thank you for the recommendation and look forward to your return. Kind regards, Tracey Sims General Manager
3out of 5
by A verified traveller

Posted 16-May-2016
Cons: Faucet to be fix particularly In the kitchen.
Good experience overall. Beautiful view and convienient location.
Comment from Hotel Management
20-May-2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review. We are pleased to read that your experience was a good one. Thank you for the feedback about the faucet our engineering team will be sure to address the issue straight away. We look forward to the opportunity of welcoming you back. Kind regards, Tracey Sims General Manage
4out of 5
by A verified traveller

Posted 11-May-2016
wonderful stay. Just blocks from all the sights and the waterfront.
Comment from Hotel Management
15-May-2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review and for choosing the Harbour Towers Hotel & Suites. We are pleased to read how much you enjoyed your stay with us especially our close proximity to all that Victoria has to offer. We look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager
3out of 5
by A verified traveller

Quite a View!

Posted 08-May-2016
Pros: Close to Inner Harbour.
Booked our stay beginning February 2016 for a scheduled 10 day stay from April 26th to May 6,2016. I requested accommodation for 8th Floor or higher with inner harbour view. Upon arrival were advised that would not be possible. Unless we paid an additional $20 per night plus $15 parking fee. Was not impressed with this service! As Silver Expedia members we electronically contacted Expedia advising them of our delema. Upon checkout front desk staff noted that we would not be billed for the parking fee. Thank you Expedia!!
Comment from Hotel Management
13-May-2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review. The team at the Harbour Towers Hotel & Suites prides themselves on a high level of customer service and it seems we were not at our best during your stay and for that I apologize. I have spoken with our Front Office Manager and she will conducting some refresh training with her team. We appreciate the feedback from all of our guests as it helps us to be better. We hope to have the opportunity of welcoming you back again in the future. Kind regards, Tracey Sims General Manager
4out of 5
by A verified traveller

Nice economical

Posted 07-May-2016
Nice hotel. Room clean. Buffet for breakfast was good
Comment from Hotel Management
11-May-2016 by Tracey, Hotel Management
Dear Traveler, Thank you for taking the time to submit a review and for choosing the Harbour Towers Hotel & Suites. We are pleased to read that you enjoyed your stay with us. We look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager
4out of 5
by A verified traveller from vancouver

Great value in victoria

Posted 07-May-2016
Pros: Clean and good value
Location: Steps from port Angeles ferry and parliament buildings
I was on a bicycle trip and they allowed bike in room. Good value for great hotel in Victoria. Great steakhouse in hotel..quiet yet very close to downtown.
Comment from Hotel Management
11-May-2016 by Tracey, Hotel Management
Dear Andy, Thank you for taking the time to submit a review and for choosing the Harbour Towers Hotel & Suites. We are thrilled to read that you found the value in staying with us and that you enjoyed your stay. We look forward to welcoming you back very soon. Kind regards, Tracey Sims General Manager