Ratings based on 2,393 Verified Reviews

4.0 out of 5
85% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller

Hotel was near the Habour and Down Town

Posted 22-Jun-2017
Pros: The lobby
The Hotel rooms very old they need to be renovated
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, close to everything!

Posted 13-Jun-2017
Beautiful views and clean hotel. Friendly staff and everything is close by. Walking distance to almost all tourist attractions.
4 out of 5
Recommended
for Everyone
by A verified traveller from Burlington, ON

Prime location to harbour and ocean

Posted 07-Jun-2017
Cons: Coffee maker in room did not work properly and one of the lights in the kitchenette was out.
Location: Restaurants, shopping, sight seeing tours, cruise ships down near ocean.
The hotel is in an excellent location for walking to both the inner harbour, Laurel Point and the Ocean. The breakfast was both convenient and delicious. Would definitely stay there again!
Comment from Hotel Management
10-Jun-2017 by Catharine, Hotel Management
I am so glad to read that you enjoyed breakfast and our location. I am sorry for the couple of maintenance issues in the room. I will ensure that our team fixes both right away.
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Comfortable and close to everything for us!

Posted 20-May-2017
We found the hotel staff very helpful and friendly. It was perfectly located for a beautiful run along Dallas Road, as well as lovely walks along the inner harbor. We would stay there again, for sure!
Comment from Hotel Management
23-May-2017 by Tracey, Hotel Management
Dear Dawn, Thank you for taking the time to share your experience at the Harbour Towers Hotel & Suites. We are pleased to read how much you enjoyed your stay and our close proximity to all that Victoria has o offer. We thank you for the recommendation and look forward to welcoming you back to the Harbour Towers again very soon. Kind regards, Tracey Sims General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-May-2017
Great location and friendly staff. Very walkable to many attractions.
Comment from Hotel Management
23-May-2017 by Tracey, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your experience at the Harbour Towers Hotel & Suites. We are please dot read how much you enjoyed your stay with us and our close proximity to all that Victoria has to offer, We look forward to welcoming you back to the Harbour Towers again very soon. Kind regards, Tracey Sims General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Pleasant hotel steps from the harbourfront

Posted 16-May-2017
Stayed the weekend in a double. Easy access to the harbour, parliament, downtown, restaurants, shopping. Nice breakfast buffet in the attached restaurant. Clean and fairly new rooms and public areas. Quiet.
Comment from Hotel Management
23-May-2017 by Tracey, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your experience at the Harbour Towers Hotel & Suites. We are pleased to read how much you enjoyed your stay with us and our close proximity to all that Victoria has to offer. We look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton

Great location.

Posted 11-May-2017
Pros: The location was great and it had all the facilities we wanted.
Cons: Furnishings are somewhat dated but that didn't interfere with our enjoyment of the hotel.
Location: Five minutes to the harbour and a short walk to museums, shopping, parks and the Legislative grounds. Couldn't be better!
We wanted a hotel close to downtown and certainly got our wish. A suite with a balcony overlooking the Inner Harbour was a perfect choice.
Comment from Hotel Management
13-May-2017 by Tracey, Hotel Management
Dear Craig, Thank you for taking the time to share your experience at the Harbour Towers Hotel & Suites. We are thrilled to read that we were able to fulfill your wish. We look forward to welcoming you back to the Harbour Towers again in the near future. Kind regards, Tracey Sims General Manager Harbour Towers Hotel & Suites
4 out of 5
Recommended
for Everyone
by A verified traveller from Saskatchewan, Canada

Excellent location!

Posted 10-May-2017
Excellent front desk staff, clean room, perfect location! We walked to many of the highlights in the Harbour area. Would definitely stay here again!
Comment from Hotel Management
11-May-2017 by Tracey, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your experience at the Harbour Towers Hotel & Suites. We are pleased to read how much you enjoyed your stay with us and our close proximity to all that Victoria has to offer. We look forward to welcoming you back to the Harbour Towers again very soon. Kind regards, Tracey Sims General Manager Harbour Towers Hotel & Suites
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Nice Hotel ,Excellent customer service

Posted 09-May-2017
This trip make my parents to fall in love with Victoria. ghey love Everything About The Hotel, food, location and the service A1. Their English is very limited but they felt so good that everybody were helping them.Thank you for such an amazing experience. They would definitely go back again.
Comment from Hotel Management
11-May-2017 by Tracey, Hotel Management
Dear Tatybu, Thank you for taking the time to share your families experience at the Harbour Towers Hotel & Suites. Our team genuinely enjoys engaging with all of our guests and work hard at making everyone feel at home, so we are thrilled to read that was exactly your experience. We thank you for all of the wonderful comments and look forward to your return visit. Kind regards, Tracey Sims General Manager Harbour Towers Hotel & Suites
3 out of 5
by A verified traveller from Vancouver

A little tired, but nice views on higher floors.

Posted 09-May-2017
The original room I was checked into was sad and looked at a roof. However they were kind and I was able to pay to upgrade to a much happier harbour view room. There was a $50 mischarge on my bill, but that was corrected but not an apology. If I could get I similar room I'd stay again. An OK economical hotel.
Comment from Hotel Management
30-May-2017 by Tracey, Hotel Management
Dear Colleen, Thank you for taking the time to share your experience at the Harbour Towers Hotel & Suites. We agree that we are in need of a refresh but pleased to read that your stay was a comfortable and one and that you enjoyed the views offered from our rooms. I apologize for the error on your bill but pleased to read that our team did rectify it for you. It does however seem they did forget about the apology so please accept mine. We look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager