Ratings based on 1,991 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Abbotsford, BC CANADA

Right on the Waterfront

Posted 29-Jul-2016
Pros: The location near the inner harbour, the comfortable king suite and the fantastic view.
Cons: It would be nice when you book a room with breakfast included that it included ALL family members not just adults and kids under 12.
Location: The hotel was only 1 block from the waterfront, restaurants, parliament bldg, museum and a short 10 minute walk to a Thrifty's store for incidentals.
Stayed for three night and thoroughly enjoyed it. The king suite was so roomy and surprisenly quiet for being right by the elevator. Loved the balcony. Just a note when you face harboursite it can be noisey from all the boats and clippity-clop from the horses and the seagulls but still, quite worth it for the view. Also the halls were actually cooler than the rooms since there is NO a/c in the rooms, but the fans did help a bit.
4out of 5
by A verified traveller from Abbotsford BC

Nice room for the price.

Posted 27-Jul-2016
It's an older hotel but clean. Staff is nice and is close to downtown. Has gated unground parking with 4 levels. Ocean view rooms have a great view facing south. Only downside, has no in room AC. Have to leave windows open and ceiling fans on during the night to keep the room cool
4out of 5
by A verified traveller from los angeles

Posted 23-Jul-2016
nice staff good location we walked all over victoia from here
Comment from Hotel Management
25-Jul-2016 by Tracey, Hotel Management
Dear rafael, Thank you for taking the time to submit a review and for the 4 stars you assigned. We are thrilled to read that our team more than met your expectations and that you took advantage of our close proximity to all that Victoria has to offer. We look forward to welcoming you back soon. Kind regards, Tracey Sims General Manager
5out of 5
by A verified traveller

Close to everything.

Posted 23-Jul-2016
Great experience! Good walking for those that want exercise to be part of their day.
Comment from Hotel Management
25-Jul-2016 by Tracey, Hotel Management
Dear Traveller, Thank you for taking the time to submit a review and for the perfect score! We are thrilled to read that you took advantage of all that Victoria has to offer and that your experience at the Harbour Towers Hotel & Suites was a great one! We look forward to welcoming you back. Kind regards, Tracey Sims General Manager
5out of 5
by A verified traveller

Posted 21-Jul-2016
Cheaper but clean and close to harbour. Older hotel, but everything works.
Comment from Hotel Management
22-Jul-2016 by Tracey, Hotel Management
Dear Traveller, Thank you for taking the time to submit a review and for the perfect score! We are pleased to read that all things within our control such as our clean and comfortable accommodation more than met your expectations. We look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager
3out of 5
by A verified traveller from Seattle, WA

Location is good but that's about it

Posted 18-Jul-2016
Out dated and tired hotel with fantastic location.
Comment from Hotel Management
23-Jul-2016 by Tracey, Hotel Management
Dear Elisa, Thank you for taking the time to submit a review. I am sorry to read your comments as the majority of our guest do recognize that we are in need of a refresh but that our rates do reflect that in our competitive downtown market. The team takes pride in presenting a clean hotel and friendly hospitality is our credo. Kind regards, Tracey Sims General Manager
4out of 5
by A verified traveller

Great location

Posted 17-Jul-2016
Great location in Victoria on harbor at right at ferry to Port Angeles. Room is clean and adequate.
Comment from Hotel Management
23-Jul-2016 by Tracey, Hotel Management
Dear Traveller, Thank you for taking the time to submit a review and for choosing the Harbour Towers Hotel & Suites. We are pleased to read that you enjoyed your stay with us. We look forward to welcoming you back in the near future. Kind regards, Tracey Sims General Manager
5out of 5
by A verified traveller from Edmonton, Alberta

Wow

Posted 15-Jul-2016
Pros: We had a penthouse suite.
Cons: All good.
Location: Perfect. Everything within walking distance. Friendly staff. Easy check-in.
We had a wonderful stay. We were close to everything we had on our list to see. Had a view of the ferry harbour.
Comment from Hotel Management
17-Jul-2016 by Tracey, Hotel Management
Dear Traveller, Thank you for taking the time to submit a review and for the perfect score! We are thrilled to read that your stay at the Harbour Towers Hotel & Suites was a wonderful one. We look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager
4out of 5
by A verified traveller from From Greeley, CO

Very nice hotel on the inner harbor of Victoria.

Posted 15-Jul-2016
We made this reservation 6 months ago and we're pleasantly surprised at the fact we were in a suite on the 10th floor overlooking the harbor. Balcony, beautiful views and an AWESOME free full breakfast with incredible options. We will be back!
Comment from Hotel Management
17-Jul-2016 by Tracey, Hotel Management
Dear Scott, Thank you for taking the time to submit a review and for choosing the Harbour Towers Hotel & Suites. We are thrilled to read how much you enjoyed your stay with us and the amazing views offered from our rooms, they are second to none in the city. We are pleased to read how much you enjoyed our full breakfast buffet that is included with your suite.. We thank you for the recommendation and look forward to welcoming back in the near future. Kind regards, Tracey Sims General Manager
1out of 5
by A verified traveller from Seattle

Posted 13-Jul-2016
Pros: nothing
Cons: everything
Location: location OK
carpets throughout hotel were very dirty. furniture in room was very dated , and armchair & sofa were soiled only 1 shower ( and this was over bath )in very small bathroom in 2 bed suite. lifts were dirty breakfast was very disappointing , and although we were told when booking that breakfast was included with suite we had to pay for 1 adult