Ratings based on 2,054 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Vancouver, B.C.

Nice hotel in a great neighbourhood

Posted 24-Aug-2016
We always enjoy staying at this hotel as it's located in James Bay and is very close to walking on the sea wall, is close to the Parliament buildings and the downtown core as well as Fishermen's wharf. There are also some great restaurants in the neighbourhood which we enjoy. The staff are courteous and efficient in registering and the room is always very clean. I would highly recommend this hotel.
4out of 5
by A verified traveller from okotoks, AB

Nice hotel walking distance from everything.

Posted 24-Aug-2016
We could walk downtown which was awesome. Breakfast was great. Would have been nice to have a full bath outside the master.
3out of 5
by A verified traveller from Minnesota

Ok Hotel - Great Location

Posted 24-Aug-2016
Pros: Location
Cons: Updates in the room, halls, and elevator.
Location: Easy walk to harbor, restaurants, government buildings, museum, and a stroll to the shore line walking path.
Things were dated and the room was very hot when we arrived. The hotel did not have air conditioning which was a concern but the room cooled off nicely at night with the windows open and ceiling fan on. The hotel is an easy walk to many Victoria sights.
3out of 5
by A verified traveller from Los Angeles, CA

view of harbor but no A/C. It was very hot

Posted 23-Aug-2016
Pros: the view
Cons: need A/C
Location: walking distance to all
view of harbor but no A/C. It was very hot. The front desk was very nice. I opened windows at night for air but can't sleep because of noise from sea gulls.
4out of 5
by A verified traveller

Great hotel with fantastic view of the harbour!

Posted 23-Aug-2016
If you enjoy sitting out on the deck in the quiet, relaxing and watching life roll along, this is the hotel for you.
3out of 5
by A verified traveller from Michigan

Victoria B.C.

Posted 20-Aug-2016
Pros: Location is close to the activities we liked to do.
Cons: Cleanliness of the bathroom.
Location: The location is good.
The bathtub overflowed. And, took a long time to get fixed.
Comment from Hotel Management
23-Aug-2016 by Tracey, Hotel Management
Dear Mike, Thank you for taking the time to submit a review. We are pleased to read how much you enjoyed our close proximity to all that Victoria has to offer. At the Harbour Towers Hotel & Suites we hold ourselves to a high level of cleanliness and customer service but clearly this was not your impression and for that we offer our apologies. I have shared your comments with our Rooms Division team in regards to your bathroom for review and corrective action. Thank you for the feedback and we hope to have the opportunity of welcoming you back again in the near future. Kind regards, Tracey Sims General Manager
5out of 5
by A verified traveller from North Vancouver

Great location and staff.

Posted 20-Aug-2016
Was very happy to be upgraded to a penthouse suite with the amazing view of the inner harbour. Enjoyed the included breakfast buffet, the food was hot and fresh. Exceptionally friendly and helpful staff (front desk, restaurant and house keeping). Located in James Bay the Village is only a 10 minute walk away. The kids loved the two level suite and the pool.
Comment from Hotel Management
23-Aug-2016 by Tracey, Hotel Management
Dear Loger, Thank you for taking the time to submit a review and for the perfect score! We are thrilled to read how much you and your family enjoyed the upgrade and of course the pool! Are team genuinely enjoys engaging with our guests so we are thrilled to read that was exactly your experience. We look forward to welcoming you and your family back again in the near future. Kind regards, Tracey Sims General Manager
2out of 5
by A verified traveller

Hotel near harborfront

Posted 19-Aug-2016
No air conditioning on a hot day. Appears to not have a HVAC system ac. Enough said.
5out of 5
by A verified traveller from edmonton

Great location !!

Posted 19-Aug-2016
Pros: location is excellent. The hotel has complementary shuttle service to nearby location,We were dropped off at Beacon Hill park and then picked up later
Location: All the major attraction, like the legislature, water front, royal BC museum .inner harbour, fisherman warf all are walking distance from the hotel
We enjoyed our stay here. It is in a great location, very close to the waterfront and downtown. Room size is good. We stayed in a ocean view room and we could see the ocean , bit far though. The living room size is good, We would definitely consider this hotel on our next trip to Victoria.
Comment from Hotel Management
24-Aug-2016 by Tracey , Hotel Management
Dear sbedm, Thank you for taking the time to submit a review and for the perfect score! We are thrilled to read how much you enjoyed your stay with us. We thank you for the recommendation and look forward to your next visit. Kind regards, Tracey Sims General Manager
4out of 5
by A verified traveller from sherwood Park

Good location

Posted 18-Aug-2016
Pros: The suite was nice, hotel managment surprised us with champagne for your anniversary . If you rent the suite breakfast is included .
Cons: It was stuffy when we arrived , No air condition, but once you open winds beautiful breeze .
Location: Close to government street , easy to get to attractions .
Nice hotel close to attraction , museum , Empress hotel , broad walk . Tons of great restaurants. ,