Ratings based on 1,287 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great weekend

Posted 09-Feb-2016
Spent a great family day long weekend at this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from Victoria B.C

great hotel close to downtown

Posted 05-Feb-2016
It was a perfect weekend away, it's close to downtown so you can walk or take hotel shuttle. Our room was very nice, we had breakfast at Lure and the view and food were great! We will definetly be coming back.
3 out of 5
by A verified traveller

Noisier than a Super 8

Posted 02-Feb-2016
Pros: setting was good.
Cons: They should have given me at least one night free instead of a breakfast voucher.
Location: Central
I had to call the front desk 2 times after 230pm about noise. I was sound asleep and it sounded like a foot came through the ceiling. Maybe one did but the room next door was the perpetrator. The guests were rude but the construction insulation should have been more substantial. Lost valuable sleep, had an important business meeting in the morning.
5 out of 5
Recommended
for Everyone
by A verified traveller from Campbell River, BC

Fantastic hotel close to downtown

Posted 26-Jan-2016
Short stay but fantastic stay would stay again for sure :)
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel on the bay

Posted 06-Jan-2016
Room was clean with an excellent view (did have to pay extra for that). Hotel staff was helpful, friendly, and very attentive. Short walk to sites and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveller

great service but cleanliness?

Posted 04-Jan-2016
Pros: Service was great
Cons: dusting and cleanliness
Location: walking distance to town
everything was great but some of the items in the room looked like they had not been cleaned in quite some time or they had been wiped down with dirty rags?
Comment from Hotel Management
09-Jan-2016 by Delta Victoria, Hotel Management
Dear Guest, Thank you for sharing your feedback. I am delighted that you enjoyed our location and high quality of service. Please accept my sincere apologies that the cleanliness of your room did not meet our usual exceptional standard. I will be sure to follow up with my team. We look forward to welcoming you back soon! Sincerely, Justin Foisy – Executive Housekeeper
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington State

Posted 02-Jan-2016
Awesome hotel with views.The staff and free shuttle service was beneficial for visiting the sites there.
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Nice

Posted 27-Dec-2015
we stay here often as it is a quick walk to restaurants and shopping. Nice pool, nice staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from Park City, UT

I keep coming back

Posted 23-Dec-2015
Pros: Location, free shuttle, cleanliness, staff
I travel to Victoria 2-4 times a year and I always choose Delta Victoria. The Location is great, service is great, free shuttle alieviates the need for a rental car. I continue to have great service every time.
4 out of 5
Recommended
for Everyone
by A verified traveller from Portland, OR

Beautiful View, despite the Construction

Posted 20-Dec-2015
Pros: Location, view, pillows.
Cons: Beds are a bit hard, thin walls, on-going construction.
Location: Downtown is literally a hop, skip, and a jump away, so you can walk across the bridge and access restaurants, stores, etc.
Overall, we really enjoyed our stay at Delta Victoria. The staff we knowledgeable and helpful and the rooms were immaculately clean. What's more, the view from the hotel lobby (and some of the rooms) is just as picturesque as they make it out to be in their professional photos. However, a few things for future customers to note: - The walls are paper-thin, so we were woken up every morning by people talking in the morning while they got ready to leave. - If you are brining your own automobile, be aware that it costs $19/day to park your car at the hotel- and due to their location there are no alternatives to park on the street or down the block. - The beds are a bit hard but the pillows are to die for. - During our stay, there was a lot of construction going on outside of the entrance all the way down the street that lead to downtown. This lead to a bit of confusion for navigation and an ugly eye-sore out of our window. Consider asking the Concierge if they wouldn't mind getting you a room with a view of the bay instead! - The location is actually quite nice as it is a short walk across a bridge into downtown. This is a huge plus, as it was easy for us to go sight-seeing, and also to save money on food because the hotels food is outrageously priced. Fancy, sure... but still overpriced... definitely.
Comment from Hotel Management
26-Dec-2015 by Delta Victoria, Hotel Management
Dear Jay, Thank you for taking the time to share your experience with us. We value your feedback as it helps us in our pursuit of excellence. I am delighted to hear that you enjoyed our beautiful location on Victoria’s Inner Harbour and the spectacular views from our lobby. If you have anything else you wish to share or if I can provide any assistance, please do not hesitate to contact me. We are looking forward to welcoming you back soon! Sincerely, Stacey Charlesworth Assistant Front Office Manager