Ratings based on 1,289 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from Vancouver, BC

OK hotel on the other side of the bridge

Posted 13-Feb-2016
Pros: The TV, the staff, the lobby and view onto the water, and the comfort of the beds
Cons: price, lack of tub in bathroom
Location: Walkable distance to everywhere downtown. Nice view of the parliament buildings from the lobby window across the water. Chinatown and good shopping
The hotel room looked like it could have used a facelift. The room was narrow. There was no tub in the bathroom which was disappointing. The maid was very friendly and kind as were the staff. I suggest robes in the room and welcome coffee and a bowl of apples at the reception. On the smart desk there was no room for a lightening connector for apple mobile devices. We used the pool and the hot tub. That was nice. The yoga room was a good addition to the gym. The breakfast menu and parking fees were overpriced. The view of the construction was not particularly pleasing.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great weekend

Posted 09-Feb-2016
Spent a great family day long weekend at this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from Victoria B.C

great hotel close to downtown

Posted 05-Feb-2016
It was a perfect weekend away, it's close to downtown so you can walk or take hotel shuttle. Our room was very nice, we had breakfast at Lure and the view and food were great! We will definetly be coming back.
3 out of 5
by A verified traveller

Noisier than a Super 8

Posted 02-Feb-2016
Pros: setting was good.
Cons: They should have given me at least one night free instead of a breakfast voucher.
Location: Central
I had to call the front desk 2 times after 230pm about noise. I was sound asleep and it sounded like a foot came through the ceiling. Maybe one did but the room next door was the perpetrator. The guests were rude but the construction insulation should have been more substantial. Lost valuable sleep, had an important business meeting in the morning.
Comment from Hotel Management
10-Feb-2016 by DeltaVictoria, Hotel Management
Dear Vexed in Vic, Please accept my apologies that you were kept awake due to noise from a neighboring room. While I am glad our team was able to move the guests to another location, I am very sorry for the inconvenience you experienced. We look forward to welcoming you back soon. Sincerely, Stacey Charlesworth Assistant Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Campbell River, BC

Fantastic hotel close to downtown

Posted 26-Jan-2016
Short stay but fantastic stay would stay again for sure :)
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel on the bay

Posted 06-Jan-2016
Room was clean with an excellent view (did have to pay extra for that). Hotel staff was helpful, friendly, and very attentive. Short walk to sites and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveller

great service but cleanliness?

Posted 04-Jan-2016
Pros: Service was great
Cons: dusting and cleanliness
Location: walking distance to town
everything was great but some of the items in the room looked like they had not been cleaned in quite some time or they had been wiped down with dirty rags?
Comment from Hotel Management
09-Jan-2016 by Delta Victoria, Hotel Management
Dear Guest, Thank you for sharing your feedback. I am delighted that you enjoyed our location and high quality of service. Please accept my sincere apologies that the cleanliness of your room did not meet our usual exceptional standard. I will be sure to follow up with my team. We look forward to welcoming you back soon! Sincerely, Justin Foisy – Executive Housekeeper
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington State

Posted 02-Jan-2016
Awesome hotel with views.The staff and free shuttle service was beneficial for visiting the sites there.
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Nice

Posted 27-Dec-2015
we stay here often as it is a quick walk to restaurants and shopping. Nice pool, nice staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from Park City, UT

I keep coming back

Posted 23-Dec-2015
Pros: Location, free shuttle, cleanliness, staff
I travel to Victoria 2-4 times a year and I always choose Delta Victoria. The Location is great, service is great, free shuttle alieviates the need for a rental car. I continue to have great service every time.