Ratings based on 967 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
80% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Great location and friendly, helpful staff

Posted 14-Jul-2016
The location of this hotel is excellent for accessing the sights downtown and for using public transit to get around. The staff were very friendly and helpful and the room was kept clean. The heated pool was great for the kids to play in. We would definitely stay there again in the future.
Comment from Hotel Management
15-Jul-2016 by Lynn J, Hotel Management
Thank-you for your review . We are delighted that you found the location excellent to enjoy the Inner Harbor and the great public transit to see many things outside of town . We look forward to welcoming you back to our beautiful city !
5out of 5
by A verified traveller from Edinburgh, Scotland

Very central with very helpful staff

Posted 09-Jul-2016
We received a very nice welcome. There was a warm pool and hot tub where they provided spare towels. The staff were very friendly and couldn't do enough to help. While our room had a great view of the harbor, because it didn't have aircon, we had to keep the windows open but there was a lot of noise from the Harbour in the morning.
2out of 5
by A verified traveller

Posted 08-Jul-2016
very old hotel disappointed in general there isn't an AC unit in the room elevator is so small and slow it's faster to take the stairs the stairwell is dirty
2out of 5
by A verified traveller from Calgary

Outdated, Loud & Hot Hotel

Posted 07-Jul-2016
Our room was very hot for some reason. The temperature outside was 17 degrees, the temperature in the room was 25-30. There was no air conditioner, only a small plug in fan provided. We had to sleep with the window open which meant listening to the sounds of the industrial shipyard. The floors were very dirty and pieces of wall and door frames were hanging loose. We could see out through the door handle in the bathroom. This is an old hotel that needs a lot of work. The elevator is tiny and could barely fit a luggage cart. Not worth the money spent to stay harbour side. On a positive note, the staff was friendly and helpful.
3out of 5
by A verified traveller from US

Older hotel in a great location.

Posted 07-Jul-2016
This is an older hotel in downtown, overlooking the water. The staff were curteous and helpful. The restaurant was suprisingly good.
4out of 5
by A verified traveller from AB

Nice hotel, good location but tiny bathroom

Posted 02-Jul-2016
Very good location next to the Harbour and in walking distance of downtown. Many dining options. Clean hotel, friendly staff, good restaurant on site. Only problem was the size of the bathroom, particularly the shower. My husband could barely fit into it!
4out of 5
by A verified traveller

Nice location

Posted 26-Jun-2016
Good location, very convenient transportation. However, the Wi-Fi is really slow.
4out of 5
by A verified traveller

Posted 26-Jun-2016
Pros: Great location . the restaurant offers good food .
Location: Great location!
It was a good vacation :) Very convenient location. Restaurant offers good food
2out of 5
by A verified traveller from CA USA

Close to the harbor but noisy

Posted 26-Jun-2016
Close to harbor but noisy and cigarette smoke go up to your room through the window. Can't close the window in day time because there is No AC, but cold at night.
3out of 5
by A verified traveller from Ottawa

Excellent location!

Posted 24-Jun-2016
Over looking inner harbour. Close to Fisherman's Wharf, downtown and major places of interest. Walk everyday!