Ratings based on 1,290 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Beautiful hotel overlooking water

Posted 23-Sep-2016
Pros: Everything
Cons: Just a bit closer to centre of marina but really it's still a great spot
Location: Fisher mans wharf, Chinatown, downtown all easily reached by water taxi or walking
We had a night stay and wanted a water view and could not have asked for better. The staff right from walking in were friendly, helpful and went over and above for you. The room was spectacular with a very comfy bed. The hot tub and pool, fabulous! You can sit and get warm in the hot tub, then jump in the indoor outdoor pool and have the best of both, would highly recommend!!
5out of 5
by A verified traveller from Kelowna

Excellent location and excellent staff

Posted 21-Sep-2016
Pros: See above
Cons: Stop charging $5.00 for a carafe of coffee at the restaurant when you only want a cup in the morning
Location: Visit the Parliament Buildings, the Empress Hotel, the BC Museum and Imax theater, ad the Crtaigdarroche castle. Use the Hop On-Hop bus services
Very accommodating with both an early check in and and a late check out, The chambermaid was very through and very cooperative to our every need. The concierge (John) was terrific . He was able to shuttle us to the downtown area on a moments notice. Will definitely return if/when we visit again.
4out of 5
by A verified traveller from washington state

Beautiful setting in Victoria

Posted 19-Sep-2016
Pros: View, room comfort, quiet, front desk staff.
Cons: From my personal knowledge, nothing to note.
Location: Hotel is about 1/3 mile from the ferry so a good walk from the heart of downtown stores and restaurants. (But, remember the free shuttle.) Quiet .
My room had a great view of the harbor which was a big plus. The room was very quiet and comfortable. Everything worked well. The reception desk staff members were quite helpful and I enjoyed the free shuttle service. My only housekeeping item is that the windows were fairly dirty, somewhat spoiling the great view of the harbor.
5out of 5
by A verified traveller from UK

Great choice for a Victoria break

Posted 18-Sep-2016
Great hotel. Facilities basic but spotlessly clean. Staff could not be more welcoming or helpful. Good bar food and breakfast. Awesome marina location, and walking distance from centre of town.
4out of 5
by A verified traveller from West Vancouver

great location

Posted 16-Sep-2016
Close to city centre, good restaurants and a convenient start for great long walks.
5out of 5
by A verified traveller from edmonton

Great hotel Awesome pool and great restaurant

Posted 13-Sep-2016
Enjoyed our stay Great view of the harbour Awesome restaurant Great hotel staff Very friendly
4out of 5
by A verified traveller

Nice Hotel, staff friendly and accommodating

Posted 12-Sep-2016
Room was nice, bed comfortable, location nice. Away from the city but close enough to walk anywhere.
5out of 5
by A verified traveller from Kelowna, BC

Exceptional Stay

Posted 10-Sep-2016
Pros: proximity to downtown, room cleanliness, bed was exceptional.
Location: perfect location to downtown Victoria. Right on the harbor. Shopping, dining, strolling through downtown, the marina and many attractions.
Stayed at this hotel for our 30th wedding anniversary weekend and was very impressed. We noted in the comments section of the reservation requesting an ocean view because of our special day. When we arrived the hotel staff immediately acknowledged our anniversary, allowed us to check in early, and gave us the ocean view we requested. We were then surprised to see chocolate covered strawberries on our bed when we arrived into our room. The room was very clean and the bed/bedding was excellent. I would highly recommend this hotel for your stay in downtown Victoria. Thank you Coast, we will be back.
5out of 5
by A verified traveller from Edmonton AB

Great hotel with great location.

Posted 10-Sep-2016
Hotel staff were very welcoming and accommodating from the front desk to those in the restaurant and lounge. Having the artist working in the lobby area was a neat idea. We really appreciated the location of the hotel. Immediately on the waterfront but not directly in the "hectic" area in the inner harbour. It was a nice stroll to the inner harbour area but the neighbourhood we were in was very nice. Close to Fisherman's Wharf, some nice dining, but away from a lot of traffic. The workout room was marginal (small, equipment didn't always work, and hot) but the pool and hot tub area was very nice. We would definitely staff again.
4out of 5
by A verified traveller

Posted 05-Sep-2016
Very nice pool area Not a fan of the low toilet in the room