Ratings based on 1,349 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Never disapointed!

Posted 17-Jan-2017
Pros: The room, the heated toilet seats, the limo service, the view.
Location: Situated between fisherman's wharf and downtown. Love it!
I only have good things to say. I finally found my Victoria hotel. No more hotel shopping for me!!
5out of 5
Recommended
for Everyone
by A verified traveller

one of the staff is very root

Posted 17-Jan-2017
Pros: shuttle and view
Cons: give traning to improve how to talk to people
Location: every thing near by
very good very close every thing view is nice walking distanance
4out of 5
Recommended
for Everyone
by A verified traveller from calgary

Nice hotel with friendly staff

Posted 09-Jan-2017
Overall was a good experience,hotel was under construction but still had a pretty good stay. Restaurant has a nice view of the harbour.
5out of 5
Recommended
for Everyone
by A verified traveller

Great location on harbour

Posted 04-Jan-2017
The location is to die for I on waterfront with a walkway to downtown victoria. From the bar and restaurant area, one can watch the ferries coming and going and the float planes landing |& taking off, plus the food is excellent
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Jan-2017
Very comfortable room, my only complaint was being able to hear conversation quite loudly from the next room the first night there. Happily, they checked out the next day so there was quiet from then on. The hotel should have had much better sound dampening between the rooms when there was an adjoining door that was not soundproof. Staff were very friendly, excellent housekeeping and very delicious restaurant conveniently downstairs. I The Blue Crab was worth eating there even if not a guest in the hotel. Overall a delightful Christmas weekend.
5out of 5
Recommended
for Everyone
by A verified traveller from Camrose, Alberta

Water front Experience

Posted 29-Dec-2016
Pros: The people, the view, the food, and the comfort of the room.
Cons: I noted a couple of items which I reported to the staff. they looked after it immediately.
Location: Museum, Fisherman's wharf, lots of restaurants.
My wife and I enjoyed our stay to the fullest. Our favorite was having breakfast and watching the boat and airplane activity on he water. Activity of the birds was amusing.
3out of 5
Recommended
for Everyone
by A verified traveller from Comox, BC

Great location, service

Posted 21-Dec-2016
Great service, and location, but unfortunately the walls were thin/not sound proof at all. Double beds were small for sharing, and parking was limited for anything larger than a car. We enjoyed the inside/outside pool with the kids.
5out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Easy walk downtown

Posted 14-Dec-2016
Stayed for a short getaway and enjoyed the easy access to all the sights and downtown shopping.
3out of 5
Recommended
for Everyone
by A verified traveller

Verouderd hotel met prachtig uitzicht

Posted 01-Dec-2016
Pros: Het uitzicht
Cons: De vloerbedekking op de gangen en de badkamer
Location: Op 15 minuten lopen van het centrum en 5 minuten naar het drijvend dorp
Redelijk hotel, maar met een prachtig uitzicht op de haven. De vloerbedekking op de gang was totaal versleten, de badkamer is sinds de jaren tachtig niet aangepast en de kamer is saai ingericht. Daarentegen is het meubilair prima en het slaapt het bed heerlijk. De kamer was schoon, maar in de badkamer waren ze een aantal plekken vergeten. Het hotel ligt op 15 minuten lopen van het centrum, maar heeft ook een gratis shuttle.
2out of 5
by A verified traveller from Vancouver, BC

Good location but disappointing

Posted 28-Nov-2016
Pros: The staff were friendly
Cons: Cleanliness
We checked in late, however, on our reservation it says we have a guaranteed late check in we were checked into an Accessibility Room, which is fine, but not the room that we reserved. The bathroom was dirty, there was hair on the counter and the sink plug had mold on it and was stuck in the drain so we had to fight to pull out ourselves. We were only there for one evening.. luckily!