Get an overview of this hotelEco-friendly Victoria hotel in Downtown Victoria, near British Columbia Parliament Building

Collecting Nectar Points

Popular property highlights

Free WiFi
Restaurant
24-hour business centre
Laundry facilities
Smoke-free property

Location

Located in Downtown Victoria, this eco-friendly hotel is within a 5-minute walk of The McPherson Playhouse, Market Square and Chinatown. Victoria Conference Centre and Royal BC Museum are also within 15 minutes.

Hotel features

This smoke-free hotel features a restaurant, a fitness centre and a 24-hour business centre. WiFi in public areas is free. Other amenities include valet parking, Concierge services and Dry cleaning.

Room amenities

All 103 properties provide conveniences such as refrigerators and coffee makers, plus complimentary wireless Internet access and TVs with cable channels. Other amenities available to guests include free newspapers, free local calls and free bottled water.

Best Western Plus Carlton Plaza Hotel

Renovations & Closures

The property will be renovating from 01 January 2018 until 15 February 2018 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A computer station is located on-site and wireless Internet access is complimentary. A 24-hr business centre is on-site at this 3-star property. This eco-friendly hotel also offers a fitness centre, tour or ticket assistance and concierge services. On-site parking is available (surcharge).

Best Western Plus Carlton Plaza Hotel is a smoke-free property.

  • Elevator/lift 
  • Fitness facilities 
  • 24-hour front desk 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Restaurant 
  • Year Built 1912 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Valet parking (surcharge) 
  • Computer station 
  • Smoke-free property 
  • Safe-deposit box at front desk 
  • Luggage storage 
  • Hair salon and nail salon 
  • 24-hour business center 
  • Concierge services 
  • Shopping on site 
  • Laundry facilities 
  • Total number of rooms - 103 
  • Number of floors - 7 
  • Number of buildings/towers - 1 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Towels provided 
  • Linens provided 
  • In-room climate control (air conditioning) 
  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Free local calls 
  • Free bottled water 
  • Refrigerator 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Television 
  • Electric kettle 
  • Cable TV service 
  • Free WiFi 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Heating 

Where to Eat

Best Western Plus Carlton Plaza Hotel has a restaurant on-site.

Nearby Things to Do

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby 
  • Hiking/biking trails nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-in time ends at midnight

Minimum check-in age is 19

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per day.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Only service animals are allowed
Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Valet parking fee: CAD20 per night (in/out privileges)
  • Rollaway bed fee: CAD20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Best Western Plus Carlton Plaza Hotel Victoria
  • Best Western Plus Carlton Plaza Hotel
  • Best Western Plus Carlton Plaza Victoria
  • Best Western Plus Carlton Plaza

We should mention

Children aged 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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