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Reviews of LABRANDA Rocca Nettuno Tropea

4 out of 5
LABRANDA Rocca Nettuno Tropea
Via Annunziata, Tropea, VV

Reviews

8.2

Very good

Rating 10 - Excellent. 11 out of 31 reviews" "
Rating 8 - Good. 14 out of 31 reviews" "
Rating 6 - Okay. 2 out of 31 reviews" "
Rating 4 - Poor. 4 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Stefania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, they really made an effort to make your stay feels 5 star. I wish there was a snack bar as we came off our flight and arrived at 14:00 and had to wait till 19:00 to eat. The dinner window of 2 hours was not enough time
Stayed 3 nights in Sep 2022
Response from FOM on 26 Sept 2022
Dear Stefania,we are happy to know that you enjoyed your holiday at the LABRANDA Rocca Nettuno Tropea and we very much appreciate your comments shared on Expedia.It is always a pleasure to receive positive feedback. We will share your assessment with our team. We are sure that this feedback will serve as encouragement for all our staff, as we strive to continuously improve the quality of our services.We hope to have the chance to welcome you soon again,Best regards,LABRANDA Rocca Nettuno Tropea Staff

8/10 Good

Valerio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent experience except the food which is surprising given the location.
Stayed 3 nights in Aug 2022
Response from in on 26 Aug 2022
Dear Valerio, thank you for choosing the RNT for your stay and for taking the time to review. We are pleased that you enjoyed it and are somewhat surprised that the food was not to your liking.in case you want to give us another chance, we are happy to welcome you. GreetingsMarianna GR

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and great staff. Resort needs a little TLC, otherwise very accommodating.
Stayed 3 nights in Jun 2022
Response from in on 26 Aug 2022
Dear Luis,Thank you for your review and we are pleased that you appraciate our staff and location. We always try to improve and your comments are always welcome. Hope to see you soon and again!Best Regards Marianna GR

8/10 Good

Ryan Coelho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2021

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place. Very nice and clean. Comfortable and the staff is very friendly. Especially restaurant and The guys at the beach. Marvelous views.
Pool at the sunset
4pm watermelon
Shower at the beach
Stayed 6 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from LABRANDA Rocca Nettuno Tropea on 27 Oct 2020
Dear Guest, thank you very much for sharing your travel experience you had in our LABRANDA Rocca Nettuno Tropea. We hope to have you back soon as a Guest of our hotel. Best regards LABRANDA Rocca Nettuno Tropea

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Guest Relation on 2 Sept 2019
Dear Guest, Thank you for your review. We are happy to know that you enjoyed your stay in LABRANDA Rocca Nettuno Tropea and we hope to have the chance to welcome you soon again, Your LABRANDA Rocca Nettuno

4/10 Poor

Matthew

Disliked: Staff & service, property conditions & facilities, room comfort
Lack of care for customers. Do not stay here
In general the rooms are not great, the beds are not great, the bathroom is not great. On top of this the air con didnt work. I reported it to the hotel and nothing was done about it. My wife and I hardly slept as the room was so hot. On check out out the receptionist really didnt care about my complaint.
Stayed 1 night in Jun 2019
Response from Guest Relation on 3 Jul 2019
Dear Matthew, we regret not having met your expectations. Our main goal is that our customers feel welcome and apologize if, at any point of your stay, it has not been the case. We have taken note of your comments in order to improve our service. We hope that you can give us another chance in the future to make you holidays special. Kind regards, LABRANDA Rocca Nettuno Tropea

6/10 Okay

ROSEMARY

Liked: Cleanliness, staff & service
We enjoyed our stay overall - staff was friendly - the room was quite small - very basic but clean we had all inclusive package - food was quite good - the grounds were fairly well kept the beach was a mix of sand and stone - if you have a car, good base to explore from

4/10 Poor

Waletr, Sydney

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel
Unless you are German, do not go there. They ONLY cater for Germans. The food choices are 3.5 star, but the quality in 1.5 star at best, poor I think. The wine they serve for dinner is best suited to cleaning floor tiles. German people seem to think that they can smoke wherever and whenever they want. The beds are like laying on concrete, hard as, the air conditioning is very loud, difficult to sleep with it running if you do manage to sleep. The Hotel grounds are not well kept, the lawns needed to be cut, very untidy for a Hotel that is rated 4 star. Its a 2 star Hotel at best. The staff were not helpful when we deciced we did not want to stay!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Italian Holiday
The Hotel is wonderful, the staff extremley helpful, loved the pool. If you are looking to have a massage I would not recommend it as we did not have a pleasant experience. The Masseuse was on her mobile whilst giving us a massage,not really interested in what she was doing. The food did not vary much the whole time we were there, also it does carter to German tourist.

8/10 Good

SIMONE

Stayed 6 nights in Aug 2023

10/10 Excellent

Arcangelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo
Stayed 3 nights in May 2023
Response from marianna on 9 Jun 2023
Gentile Arcangelo,la ringraziamo per la bella recensione e siamo lieti che abbia trascorso un bel soggiorno a Labranda Rocca Nettuno. Saremo piu che felici di riaverla come nostro ospite nel frattempo la salutiamo affettuosamente Marianna GR e tutto il Team Labranda Rocca Nettuno

8/10 Good

Gabriela A

Stayed 4 nights in Aug 2022
Response from FOM on 22 Sept 2022
Dear Gabriela,we would like to thank you for taking the time to review your recent positive stay at the LABRANDA Rocca Nettuno Tropea. It is nice to read when a guest feels comfortable in our Hotel.We hope to have the opportunity to welcome you back soon and thus give us the chance to convince you 100%.Our best regards,Your LABRANDA Rocca Nettuno staff

8/10 Good

Alessia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Ottima posizione a dieci minuti dal centro, ottimo per muoversi anche a piedi, bella la struttura. Cibo buono, molto preparato il personale di sala, in particolare Giuseppe.
Stayed 7 nights in Aug 2021

8/10 Good

CATERINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Menu pranzo e cena variegato abbondante e di qualita
Stayed 6 nights in Aug 2021

8/10 Good

Zingaro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La struttura è molto bella e curata si mangia benissimo unico neo è l'animazione praticamente inesistente tranne che per il miniclub
Stayed 7 nights in Aug 2021

4/10 Poor

Mario

Disliked: Staff & service, amenities
Stayed 4 nights in Aug 2021

10/10 Excellent

Pierpaolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo soggiorno
Bellissima location a picco sul mare, collegato tramite un servizio di ascensori Personale simpatico e sempre disponibile Cibo buono e sempre vario
Stayed 7 nights in Jul 2021

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach nur toll!!
Stayed 7 nights in Sep 2020
Response from LABRANDA Rocca Nettuno Tropea on 27 Oct 2020
Lieber Lukas, vielen Dank, dass Sie Ihren Urlaub bei uns verbracht haben und uns eine positive Bewertung hier auf Expedia geschrieben haben. Wir freuen uns, dass Sie bei uns eine schöne Zeit erlebt haben und hoffen Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße aus Tropea Ihr LABRANDA Rocca Nettuno Tropea

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Fin utsikt. Enda hotellet i italien där de inte serverade kaffe vid frukostbordet. Bra läge nära stan. Ett klassiskt charterhotell med bra läge och fina tyska ölsejdlar
Stayed 2 nights in Jun 2019
Response from Guest Relation on 3 Jul 2019
Dear Guest, We appreciate your comments about our hotel. We take pride in attending to our customers’ needs in the best way possible. Should you come back to the area, we would be very happy to welcome back at the LABRANDA Rocca Nettuno Tropea. Very best regards, LABRANDA Rocca Nettuno Tropea

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Guest Relation on 3 Jul 2019
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travelers. We are sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. Take care ! Best regards, LABRANDA Rocca Nettuno Tropea

4/10 Poor

Rudi, München

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Die Anlage an sich wäre schön, wäre da nicht der jahrzehntelange Renovierungsstau. Essen ist o.k., der Hauswein eher traurig. Das angebotene und gebuchte Zimmer zur Garten seite wurde nicht gestellt. Das bereitgestellte Zimmer Afrodite 006 liegt in Strandnähe. Direkt davor wurden täglich die Montagearbeiten mit den Blechprofilen (Hämmern, Bohren. Sägen, Schleifen) für eine hoteleigene Strandpizzeria durchgeführt. Solches sollte grundsätzlich im Winter abgewickelt werden! Benachbart liegt die größere Strandbar eines anderen Betreibers. Schon nachmittags kam von dort "Musik" mit übermäßiger Lautstärke, abends und nachts bis nach 3 Uhr morgens wurde die Lautstärke extrem hoch und regelmäßig durch unerträgliche, alles durchdringende Bässe eine ständige Verhinderung von Schlaf und Erholung. Reklamation bei der Leitung des Hotels Labranda Rocca Nettuno war zwecklos: Man wisse seit einem Jahr davon, könne nichts machen, weil der Nachbar nicht kompromissbereit sei. Andere Zimmer könne man nicht anbieten, es sei alles ausgebucht. Dieser Aufenthalt war eher eine schreckliche Erfahrung. Noch heute, nach unsrer gestrigen Heimreise möchten wir nur noch schlafen. Diese Reise war darum schade um Zeit und Geld! Wir prüfen unsere rechtlichen Maßnahmen.
Stayed 7 nights in Apr 2019
Response from Guest Relation on 3 Jul 2019
Lieber Rudi, Es tut uns leid zu hören das Sie ihren Aufenthalt bei uns nicht in vollem Umfang genießen konnten. Unser Hauptziel ist, dass unsere Kunden sich wohl fühlen und wir entschuldigen uns wenn dies während Ihres Aufenthaltes nicht der Fall war. Wir möchten uns bei Ihnen für die Schilderung der diversen Punkte bedanken und versichern Ihnen dass, diese soweit wie möglich und so schnell wie möglich in Angriff genommen wurden. Das Hotel ist stätig daran sich zu verbessern, deswegen nehmen wir uns ihre Kritik sehr zu Herzen. Wir würden uns dennoch freuen wen sie uns eine zweite Chance geben würden Sie als unser Gast begrüßen zu dürfen, um Sie von unserem Service zu überzeugen. Mit freundlichen Grüßen, Ihr LABRANDA Rocca Nettuno Tropea

8/10 Good

Emilia, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo in posizione privilegiata sul mare
Albergo molto bello, giardini curati, personale hall, ristorante, spiaggia molto cortesi, disponibilissimi e molto professionali. Ottima cucina. Posizione unica sul mare e a pochi passi dal centro di Tropea

8/10 Good

Monika Stender, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastisk ferie
Vi havde en meget, meget fin ferie og har planer om at komme igen til næste år. En ting som vi i starten var skuffet over, var den lille pool, som i begyndelsen af ferien brugte p.g.a. for høje bølger ved stranden. Da vi kunne gå til stranden, var poolen størrelse ikke vigtig længere. Hotelets personal var meget høflig og opmærksom. En anden ting som vi syns var dejlig var blandingen af gæsternes nationalitet. Der var mange Østriger, Svenser, Tysker og Italiener plus en del andre. Ingen "Tyskerhotel" som mange skrev (der er forskell mellem Østrig og Tyskland). Og hvis det ville være sådan ville det være absolut OK-det er nogen rigtig flinke folk. Kan anbefales!

10/10 Excellent

Thomas, Schwabach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bade und Erholungsurlaub
Nachdem wir eine Woche mit dem Motorrad unterwegs waren wurden wir im Hotel sehr freundlich empfangen. Die Zimmer sind sauber und groß. Der ganze Bereich mit Swimmingpool ist gut aufgeteilt. Das All inclusive Angebot sehr groß. Vom Vorspeisenbufett bis zum Nachtisch ist hervorragend. Auch die Getränkeauswahl lässt nichts zu wünschen übrig. Das Personal ist freundlich und hilfsbereit. Der Strand, den man mit einem Aufzug erreichen kann ist sauber und gepflegt. Die Liegen stehen meiner Meinung etwas eng aneinander. Kurz, für einen Badeurlaub ist das Hotel ideal.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seht gutes Hotel für Strand und Pool Urlaub
Eine sehr schöne gepflegte Anlage, die Serviceleistung war Aufmerksam und Gut. Die AL inklusive Leistung ( Essen) war für unser Alter (67-68) zu viel, vielleicht kann es ein Mix geben HP und Getränke AL inklusive.