Outdoor pool, pool umbrellas, pool loungers

Reviews of Relais Fra' Lorenzo

Relais Fra' Lorenzo
Via Castello San Felice 11, Verona, VR

Reviews

9.6

Exceptional

Rating 10 - Excellent. 47 out of 54 reviews" "
Rating 8 - Good. 5 out of 54 reviews" "
Rating 6 - Okay. 1 out of 54 reviews" "
Rating 4 - Poor. 0 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

2/10 Terrible

Alexander

Stayed 2 nights in Oct 2023

8/10 Good

Juho

Stayed 1 night in Oct 2023

8/10 Good

Lang

Stayed 2 nights in Sep 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place overlooking Verona!
Hotel was gorgeous and staff were super helpful- would highly recommend!! The walk back from the City is very steep so use a taxi if you don’t like steep hills 👍
Stayed 2 nights in Aug 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and knowledgeable.
Stayed 3 nights in May 2023

10/10 Excellent

Agnieszka

Stayed 1 night in May 2023

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views, well manicured lawns, pleasant stay
Stayed 2 nights in Apr 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities with friendly helpful staff. Antonio and his team were a pleasure
Stayed 3 nights in Jul 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful grounds, facilities, views.. great place to relax after day of visiting central Verona
Stayed 2 nights in May 2022

10/10 Excellent

HowardR, Derbyshire, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing views over Verona and such a warm welcome. Hotel was beautifully appointed, clean, luxurious and staff there so friendly and helpful. We will definitely return.
Stayed 3 nights in Jul 2020
Response from Relais Fra' Lorenzo - R.M. on 27 Nov 2020
Dear HowardR., Thank you for your review and for giving us the highest score! We are really happy that you enjoyed our hospitality here! We all here work hard for guest’s satisfaction, and we pay a lot of attention on customer care, cleaning measures and services. This strange here, with all the pandemic restrictions, our priority was customer’s safety and we are really glad that you enjoyed your stay here even in a bit different-as-normality way. Come back here soon, we can’t wait to see you again here! Kind regards from the most exclusive Terrace in Verona Relais Fra’ Lorenzo

10/10 Excellent

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View
Stayed 2 nights in Oct 2019
Response from Relais Fra' Lorenzo - R.M. on 12 Dec 2019
Dear Jukka, Thank you for sharing your experience at Relais Fra' Lorenzo. We glad you enjoyed your stay with us an appreciated ... the view is wonderful! We love taking great care of our valued guests and we all hope to have the chance of welcoming you back again and again and again ... Best Regards. Relais Fra' Lorenzo.

10/10 Excellent

Soojin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Relais Fra' Lorenzo - R.M. on 27 Nov 2020
Dear Guest, Thank you for your feedback on Relais Fra’ Lorenzo! We are really happy that you appreciated our hospitality. We are looking forward to see you soon again here! Kind regards. Relais Fra’ Lorenzo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Relais Fra' Lorenzo - R.M. on 27 Nov 2020
Dear Guest, Thank you for your feedback on Relais Fra’ Lorenzo! We are happy that you appreciated our hospitality. We are looking forward to see you soon again here! Kind regards. Relais Fra’ Lorenzo

10/10 Excellent

Simon, Winchester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous boutique hotel set on literally the best terrace in Verona overlooking the city. Lovely friendly owner and staff, immaculately clean, great facilities and a must stay hotel if you are visiting the city.
Stayed 2 nights in Jun 2018
Response from AF on 27 Sept 2018
Thank you very much for your review We hope to have you again as a guest in the near future

10/10 Excellent

Simon, Winchester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful boutique hotel set in a stunning location overlooking the lovely city of Verona and the surrounding landscape. Friendly and helpful staff made our stay an absolute joy. The pool and gardens are gorgeous and peaceful with olive trees and fresh rosemary bushes. Overall a wonderful experience.
Stayed 4 nights in Jun 2018
Response from AF on 27 Sept 2018
Thank you very much for your review We hope to have you again as a guest in the near future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique property with a good view
The property is of unique character and offers charme both in terms of the looks of the property and the nice view above Verona. The rooms are large and very well decorated, in line with the overall atmosphere of the place and provide great amenities. The rate charged is relatively expensive for Verona, but this is offset by the location (which remains within walking distance of the historic center), and the free spacious private car parking (other similarly rated hotels charge for this). Staff is attentive and provides recommendations on request and we were given a leaving present (small bottle of Olive oil from the owner). Overall decent value for money.
Response from Relais Fra’ Lorenzo - R.M. on 17 Mar 2020
Dear guest, Thank you for you review and for your stay at Relais Frà Lorenzo! We are really happy that you liked the room and the top-quality amenities by which each of them is furnished, such as the Toilette set by L’Occitane en Provence. Customer care and attention to detail are our prerogatives in which nature and local products play a big role and we work hard to pamper our guests with the best comfort. Come back enjoying a Luxury Green vacation, we can’t wait to see you again! Kind regards. Relais Fra’ Lorenzo

10/10 Excellent

Sally, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Boutique Hotel
This hotel is set on the hillside overlooking Verona. It is beautiful & commands spectacular views over the city a real retreat on a hot day after wandering around the lovely city of Verona. You could walk down to the town of Verona but you would need a taxi back. There is a courtesy bus which runs every morning & evening down to Verona. gorgeous pool to come back to.
Stayed 4 nights in May 2017
Response from Relais Fra’ Lorenzo - R.M. on 17 Mar 2020
Dear Sally, Thank you so much for you review and for your reservation on Expedia! We are really happy that you liked our location, dipped into the green hills surrounding Verona, the professionalism of our Staff members and our Breakfast. According to us Comfort and relax are the keywords of each stay, and we want each guest feel the atmosphere of relaxed airiness proper of our Venue. We are looking forward to see you soon here! Kind regards. Relais Fra’ Lorenzo

10/10 Excellent

Lisa, Maidenhead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Highly recommended. 3 day trip, one evening of opera, beautiful hotel accommodation. Plenty to see and do.
Response from AF on 27 Sept 2018
Thank you very much for your review We hope to have you again as a guest in the near future. Do not hesitate to contact us if you have any questions for next time and remember that we can book a private taxi to pick up from the airport Just contact us

10/10 Excellent

Lee, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a fantastic location!
A hidden gem overlooking the romantic city of Verona. Every minute of our stay was perfect! The room was excellent, we had wonderful views from our window and the staff were so helpful, they couldn't do enough for you. Although it was roughly a 15 minute walk from the city centre, the walk itself was enjoyable, passing many historic buildings and monuments. If you want a romantic weekend, in a romantic city, then Relais Fra' Lorenzo Hotel is the place to stay.
Response from Relais Fra’ Lorenzo - R.M. on 17 Mar 2020
Dear Lee, Your words are really precious to us, thanks a lot for them and for choosing Relais Fra’ Lorenzo for your stay in Verona. We all work very hard to make each stay a romantic, unforgettable experience, and to improve every year our Services: we have a lot of news, such us a Free Shuttle Service to/from the city and more ... We are looking forward to see you again here! Kind regards. Relais Fra’ Lorenzo

10/10 Excellent

Ann, Santa Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Retreat in Verona
We had a lovely two night stay in a spacious and beautifully appointed suite. The staff at Fra Lorenzo was gracious and accommodating. The hotel is within walking distance from the old city center, shopping, and restaurants.
Response from Relais Fra’ Lorenzo - R.M. on 17 Mar 2020
Dear Guest, Thank you for your feedback on Hotels.com and for choosing Relais Fra’ Lorenzo for your stay in Verona. We are happy that you liked the Suite and your stay here, and we are glad to tell that we have now a Free Shuttle Service to/from the city twice a day and a lot of other news. Come back visiting us, we are looking forward to see you again! Kind regards. Relais Fra’ Lorenzo

10/10 Excellent

Mans, Cairo

Liked: Cleanliness, staff & service, room comfort
A house turned into a boutique hotel
Wonderful walk from the hotel, situated on a hill, to Verona's centre. Lovely breakfast on a terrace, served by friendly staff. Our stay beautifully ended at the arena with a Il Volo concert, thanks to the advice of Antonio, the hotel owner.
Response from Relais Fra’ Lorenzo - R.M. on 17 Mar 2020
Dear Mans, Thank you for your review and for sending your lovely pic of our Venue! We are so happy that you enjoyed the Breakfast Service by the Staff in our outdoor Terrace and that you liked your stay here! We love take care of our guest and we work hard to make each stay unforgettable. We have a lot of news for you here, come back visiting us! Kind regards. Relais Fra’ Lorenzo

10/10 Excellent

tiffany, san antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
positives - beautiful, bird's nest view of verona, clean, ****wonderful, wonderful, wonderful staff, lovely setting, pool, just beautiful! opportunity - would have liked cooler a/c in our rooms & a few more pillows
Response from Relais Fra’ Lorenzo - R.M. on 17 Mar 2020
Dear Guest, Thank you for your review and for your stay at Relais Fra’ Lorenzo! We are really glad that you liked our Venue, our panorama over the city and our outdoor pool with saline water. Our Staff members are always at guest disposal to fulfill each request in order to give our guests the best experience. We are looking forward to see you again here … Ha! We have a lot of News, come back discovering them all! Kind regards. Relais Fra’ Lorenzo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High Above Verona
One of the most elegant hotels we have stayed
Response from Relais Fra’ Lorenzo - R.M. on 17 Mar 2020
Dear Guest, What a review, thank you! We appreciated very much your words, Customer Care and attention to details are our prerogatives. We are looking forward to see you back here, we have a lot of news, just waiting for you! Kind regards. Relais Fra’ Lorenzo

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Great location but misrepresented in various ways
A wonderful location. But not an hotel - somewhere between a B&B and an hotel. Very few staff (a sort of DIY hotel), no porterage, amateur receptionist, very little in the way of food, except for breakfast. Misrepresentation about distance from Verona centre: it is a minimum of 15 minutes of walking down a very steep footpath, after which one is pretty exhausted for the sightseeing that is to follow. And the walk up??? Take a taxi. A lovely pool area in well-kept grounds. No turn-down service in the evening, which one normally gets at an hotel charging these prices. Very superficial daily cleaning. Some maintenance in the rooms is required despite the hotel being only 2 years old.
Response from Relais Fra’ Lorenzo - R.M. on 17 Mar 2020
Dear Guest, We thank you for having reviewed our Relais, your opinion is fundamental to us to improve our service. We carefully consider each of your reports to remedy the problems you have encountered so that every future stay will be always better. We are sorry that your feedback was not prevented during the period you spent with us, we would have had the pleasure of intervening to immediately benefit you from a more comfortable stay. We are looking forward to welcome you back in Relais Fra’ Lorenzo and we remain at your complete disposal for a direct contact. Sincerely, Relais Fra’ Lorenzo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Wonderful views, wonderful service. It felt like a little oasis overlooking the whole city.
Response from Relais Fra’ Lorenzo - R.M. on 17 Mar 2020
Dear Guest, Thank you for your feedback! We are really glad that you liked your stay at Relais Fra’ Lorenzo and our view over Verona old town. We wait you back to show you all our News! Kind regards. Relais Fra’ Lorenzo

10/10 Excellent

Damiano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Cécile

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a romantic hotel with a tremendous view on verona, a dedicated team to serve, a great and relaxing swimming pool, very clean, a shuttle for Free 2 Times per day I highly recommend it
Stayed 2 nights in Aug 2023

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein traumhaft schöner Aufenthalt, professionelles und sehr freundliches Personal, sehr saubere Zinmer,, einen wunderschönen Pool, das Hotel hat einen privaten Charakter. Es war wirklich überragend!
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantisk og koselig hotell med flott utsikt over hele Verona. Personalet her er de som virkelig utgjør en forskjell! De hjelper deg med absolutt alt! Veldig god mat og deilig basseng. Anbefales på det varmeste:)
Stayed 4 nights in Jul 2023

10/10 Excellent

JOSE ANTONIO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place, great view over Verona; excellent and charm team.
Stayed 2 nights in Jun 2023

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Beautifull hotell with crazy views. The staff was excellent.
Stayed 2 nights in Jun 2023

10/10 Excellent

rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Ci torniamo di sicuro
Stayed 2 nights in May 2023

10/10 Excellent

Bianca

Stayed 1 night in Mar 2023

8/10 Good

Stefano

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super truppe , wahnsinnige aussicht!
Stayed 2 nights in Jul 2022

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Chloe, Haarlem

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fra Lorenzo is een prachtig hotel op een nog mooiere locatie. Je loopt zo Verona in maar hebt wel de rust en natuur om je heen. Bijna al het personeel is fantastisch, super welkom en warm. Het inchecken vonden wij alleen teleurstellend, als je later dan 21:00 incheckt wordt er een toeslag gerekend maar dat is amper terug te vinden en het bedrag staat nergens, daarnaast is het parkeren in de garage betaald maar dat staat niet op Expedia en het werd niet gemeld tijdens inchecken. Dat was toch wel een nare verassing bij het uitchecken.
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020
Response from Relais Fra' Lorenzo - R.M. on 27 Nov 2020
Dear Guest, Thank you for your feedback on Relais Fra’ Lorenzo! We are really happy that you appreciated our hospitality. We are looking forward to see you soon again here! Kind regards. Relais Fra’ Lorenzo

10/10 Excellent

albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etape d'une nuit à Vérone
Superbe propriété au dessus du vieux Vérone (accessible à pied en une quinzaine de minutes). Tout est parfait : La chambre, l'espace piscine, le jardin, l'accueil..... Nous y retournerons sans hésitation.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Perfecte locatie. Mooie kamers, zeer goed ontbijt en het personeel geweldig. Komen zeer zeker een keer terug.
Stayed 1 night in Aug 2020
Response from Relais Fra' Lorenzo - R.M. on 27 Nov 2020
Dear Guest, Thank you for your feedback on Expedia and for your stay here at Relais Fra’ Lorenzo! The view over the city, the care for each detail, the furnishing and the cleaning of the rooms, together with all our facilities, are the expression of our most authentic italian and veronese hospitality…even in this strange year, with all the safety measures due to the pandemic situation. We are looking forward to see you again here! Kind regards from Verona Relais Fra’ Lorenzo

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Lage mit traumhaftem Blick über Verona. sehr gutes Frühstück. Sehr freundliches Personal.
Stayed 5 nights in Sep 2019
Response from Relais Fra' Lorenzo - R.M. on 19 Mar 2020
Sehr geehrter Gast, Vielen Dank für Ihre Bewertung und dass Sie sich für Ihrer Besuch das Relais Fra’ Lorenzo entschieden haben. Wir freuen uns sehr, dass Sie unser Struktur und unser Frühstück genossen haben. Wir bieten immer die hochwertigsten und frischesten Produkte an…und Ha! Die (à la carte) Eier werden im Moment gemacht! Wir hoffen, Sie im Relais Fra’ Lorenzo wieder begrüßen zu können. Mit Freundlichen Grüße. Relais Fra’ Lorenzo

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Unterkunft mit einem großartigen Blick über Verona. Das Stadtzentrum ist in ca. 20 Minuten zu Fuß erreichbar. Das Hotelpersonal war sehr freundlich, alles war sauber und ruhig.
Stayed 2 nights in Aug 2019
Response from Relais Fra' Lorenzo - R.M. on 19 Mar 2020
Sehr geehrter Gast, Vielen Dank für Ihre netten Worte und für die Auswahl des Relais für Ihren Aufenthalt in Verona. Wir freuen uns, dass Ihnen unsere Position und unsere Struktur gefallen hat und dass Sie die Aufmerksamkeit für die Reinigung des Houses geschätzt haben. Wir haben viele neue Dienste, wie zum Beispiel einen kostenlosen täglichen Shuttleservice von und zur Stadt! Kommen Sie zurück, um uns zu finden, Wir warten gerne auf Sie! Mit freundlichen Grüße. Relais Fra’ Lorenzo

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luksusferie i Verona
Fantastisk skøn hotel! Beliggende på et lille højdedrag et par km fra verona centrum. Kun 10 værelser, de kræser om os gæster, og alt er i orden. Luksusferie!
Stayed 3 nights in Jul 2019
Response from Relais Fra' Lorenzo - R.M. on 17 Mar 2020
Dear Ingrid, Thank you for your stay at Relais Fra’ Lorenzo and for sharing your experience here! We re happy that you liked our Venue, located on the green hills surrounding Verona, and our intimate atmosphere! We are always at guest disposal for any request, in order to give some unforgettable moments to take back home of their Luxury Green stay here. We are looking forward to see you again! Kind regards from your Veronese House. Relais Fra’ Lorenzo

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Die Lage ist sehr schön. Man hat einen tollen Ausblick von dem Grundstück auf die Stadt. Das Personal war sehr freundlich. Das Frühstück war in der Auswahl klein, aber fein! alles was angeboten wurde war sehr lecker. Salami uns Schinken aus der Region waren köstlich.
Stayed 3 nights in Feb 2019
Response from Relais Fra' Lorenzo - R.M. on 19 Mar 2020
Sehr geehrter Gast, Vielen Dank für Ihre Bewertung und für Ihren Aufenthalt im Relais Fra‘ Lorenzo! Wir freuen uns sehr, dass Ihnen unsere Einrichtung, der Personalservice und das Frühstück gefallen haben: wir bieten immer die besten lokalen Produkte an, um unseren Gästen das Beste zu garantieren und um Ihnen eine super Erfahrung geben. Wir können es kaum erwarten, Ihnen wieder zu sehen! Freundlichen Grüße aus Verona. Relais Fra’ Lorenzo

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Antonio F on 26 Nov 2018
Thank you for your review We hope to have you again as a guest in the near future.

10/10 Excellent

Ina, Kärnten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhiges Palais mit wundervollem Ausblick
Schönes Hotel mit Pool und einem wundervollen Ausblick auf Verona. Haben hier nach unserem Italien Roadtrip entspannt, wurden vom Personal verwöhnt und könnten einen tollen Abend genießen. Die Rezeptionsdamen übernehmen hier eigentlich alles: Ein- und Auschecken, Service und Küche. Alle waren zuvorkommend und sehr um uns bemüht. Würde das Hotel auf jeden Fall weiter empfehlen. Das Frühstück war leider eher mager für das Preis-Leistungsverhältnis und das Badezimmer hätte etwas besser gereinigt sein können. Aber die Kleinigkeiten konnten unseren Wohlfühlfaktor nicht schmälern.
Stayed 1 night in Aug 2018
Response from AF on 27 Sept 2018
Thank you for your review and the score you give us, 5 points We found strange your comment on the breakfast, we have a breakfast with salami/ham platters, 4-5 different cheeses including buffalo mozzarella, smoke salmon, different pates, fruits yogurts and plain, different seeds, 3 cereals, 3 different kind of cakes (rise, apple and with wild barriers jam), 4 different croissants (plain, apricot jam, chocolate and custard cream), baguettes, multigrain pan/brioches , bread for toast white and brown, different jam and special marmalade from UK, but what a lot of people appreciate is that we cook at the moment eggs in different way (boiled, scramble, fried, poached and omelette) and bacon, a corner with Gluten Free products, water, Orange Juice and Green Apple Juice, a selection of different teas and a coffee machine that make: Espresso, Americano, Cappuccino and Espresso Macchiato. Concerning the bathroom probably the white marble, that it is very delicate, has some stain that make it look like not clean, unfortunately a lot of guests use some chemicals that stain the marble and every year we have to use a special machine to polish the floor. We hope to have you again as our guests in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique demeure surplombant Vérone! Tout est calme et volupté!
Stayed 1 night in Aug 2018
Response from Fra Lorenzo Team on 24 Aug 2018
Merci beaucoup pour votre avis, nous espérons que vous reviendrez bientôt

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prøv det
Fantastisk hotel med enestående udsigt over Verona. God service og lækker morgenmad. Vi kommer helt sikker igen.
Stayed 2 nights in Jul 2018
Response from Fra Lorenzo Team on 24 Aug 2018
Vielen Dank für Ihre Bewertung, wir hoffen, dass Sie bald wiederkommen werden

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima accoglienza in un luogo stupendo da tornarci
Stayed 1 night in Apr 2018
Response from Antonio F on 19 May 2018
Grazie per la recensione Speriamo di averla di nuovo nostro ospite , magari in estate così potrà provare anche la piscina di acqua salata e le 3 postazioni di Thalasso Terapia. Cordiali saluti Antonio Fra Lorenzo Team

10/10 Excellent

Wenche, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Fantastic hotel at the top of Verona, with amazing view over the city and the hills around. The personal were very serviceminded, they only wanted the best for us. The environment was beautiful, quiet and relaxing. A wonderful garden for meditation and good conversation. A full continental breakfast with eggs cooked for you personally. We could also order small meals and drinks. The room was also fine. The interior fitted the rest of the hotel located. The pool or and sanctuary was perfect. Luxurious. We were lucky staying here.
Response from Relais Fra’ Lorenzo - R.M. on 17 Mar 2020
Dear Guest, Thank you for your review and for your stay at Relais Fra’ Lorenzo! Your words made us fell happy and honored. We are really glad that you appreciated our Customer care and our services as our Breakfast with eggs à la carte, our Food&Beverage Service and our garden and pool with saline water. We want each guest feel pampered and we work hard for guest’s satisfaction. We can’t wait to welcome you back here, we have a lot of news for you! Kind regards. Relais Fra’ Lorenzo