All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rooms could use an update but we’re very clean and area is great. Could walk to Starbucks or across the street to restaurants. Staff and housekeeping crew were super welcoming and kind.
Maria
Stayed 1 night in Mar 2024
Response from General Manager on 3 Apr 2024
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon
Thank you so much for staying with us here at Jupiter Fairfield! We're glad to hear you enjoyed the breakfast; our breakfast staff works really hard and takes pride in serving our guest to their best extent. Thank you again for staying with us and we would love to have you back!
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon
I like the location, with one exception, Indiantown Rd. is a very busy, therefore noisy, road. Obviously,there is nothing you can do about that.
Robert
Stayed 3 nights in Feb 2024
Response from General Manager on 22 Mar 2024
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon
2/10 Terrible
Joel
Travelled with family, Travelled with family and small children
Smelly wet carpet like it was just shampooed with a strong smelling cleaning agent. My kids and I walked in the room with socks on and got soggy wet feet. Breakfast was unclean, staff didn’t care
clean, good bed, continental breakfast, friendly service.
Sandy
Stayed 6 nights in Jan 2024
Response from General Manager on 6 Feb 2024
Thank you so much for counting on 88 Palms & Event Center. We are elated that you were able to enjoy everything from our delicious breakfast and fantastic service to our relaxing pool area. We look forward to welcoming you back the next time you are in town
Response from Eric Burke, Front Desk Supervisor on 28 Jan 2024
Mr. Robert, Thank you for choosing us and thank you for the review! Our staff goes above here so its great to see you had a good experience. We look forward to seeing you again!
Room, hall and elevator are outdated. The room was not very cleaned and a pretty bad smell.
Verified traveller
Stayed 2 nights in Jan 2024
Response from Eric Burke, Front Desk Supervisor on 28 Jan 2024
Hello, Thank you for choosing us and thank you for the review. Even negative reviews help us as this experience is below us. We will address engineering and housekeeping to make sure this does not happen again. This does not change the fact that it happened to you so we sincerely apologize for this. We hope you give is another chance to provide a much better stay in the future.
Response from Eric Burke, Front Desk Supervisor on 29 Jan 2024
Mr. Thomas, Thank you for choosing us and thank you for the review! Our staff goes above here so its great to see you had a good experience. Looks like we missed a star so we look forward to seeing you again to change that 4 star to a 5 star!
Response from Eric Burke, Front Desk Supervisor on 28 Jan 2024
Mrs. Hitish, Thank you for choosing us and thank you for the review! Our staff goes above here so its great to see you had a good experience. We look forward to seeing you again!
8/10 Good
Kay
17 Jan 2024
Kay
Stayed 1 night in Jan 2024
Response from General Manager on 6 Feb 2024
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon."
Arrived late. Check in was quick. Room was comfortable.
William
Stayed 1 night in Jan 2024
Response from Eric Burke, Front Desk Supervisor on 28 Jan 2024
Mr. William, Thank you for choosing us and thank you for the review! Our staff goes above here so its great to see you had a good experience. We look forward to seeing you again!
Staff could not have been more welcoming and helpful!
Eleanora
Stayed 2 nights in Jan 2024
Response from Eric Burke, Front Desk Supervisor on 28 Jan 2024
Mrs. Eleanora, Thank you for choosing us and thank you for the review! Our staff goes above here so its great to see you had a good experience. We look forward to seeing you again!
6/10 Okay
Roland
10 Jan 2024
Roland
Stayed 1 night in Dec 2023
Response from General Manager on 11 Jan 2024
Thank you for sharing your experience with us, it saddens us that we were rated 3 stars. Please accept our apologies for not meeting your expectations During your next visit to the area, we hope you consider giving us another chance so we may provide the experience you were seeking."
10/10 Excellent
Peter
7 Jan 2024
Peter
Stayed 1 night in Jan 2024
Response from General Manager on 11 Jan 2024
"Our amazing staff works hard to ensure all our guests have everything they need and will be proud you appreciated their commitment to service with a smile. Thank you for the lovely review! Please come stay at 88 Palms & Event Center again soon."
8/10 Good
Janet
6 Jan 2024
Janet
Stayed 1 night in Jan 2024
Response from General Manager on 11 Jan 2024
"Our amazing staff works hard to ensure all our guests have everything they need and will be proud you appreciated their commitment to service with a smile. Thank you for the lovely review! Please come stay at 88 Palms & Event Center again soon."
10/10 Excellent
Amex
3 Jan 2024
Amex
Stayed 1 night in Nov 2023
Response from General Manager on 11 Jan 2024
"Our amazing staff works hard to ensure all our guests have everything they need and will be proud you appreciated their commitment to service with a smile. Thank you for the lovely review! Please come stay at 88 Palms & Event Center again soon."
Response from Eric Burk, Front desk clerk on 7 Jan 2024
Hello, We are happy you enjoyed your stay with us and that you found our location to be a good one. Thank you for the kind review and we hope to see you again for another wonderful stay at the Fairfield!
4/10 Poor
Janell
31 Dec 2023
Janell
Stayed 1 night in Dec 2023
Response from Eric Burke, Front Desk Supervisor on 3 Feb 2024
Hello and thank you for staying with us. I see we did not meet expectations and I sincerely apologize for this. We hope you give us another chance and next time we can make up for our failures. Thank you again for choosing us and thank you for the review. Even negative reviews have value as it lets us know what to work on to make you fell more welcome.
Pictures was not what room looked hotel needs to update the pictures room sown pictures of kitchen was lie
rui
Stayed 3 nights in Dec 2023
Response from Eric Burke, Front desk clerk on 30 Dec 2023
Hello, We offer our sincere apologies for not meeting your expectations. We understand that you chose us because you wanted a great experience. We have rooms with kitchens although not every room is equipped. That would be our suites. If you want to give us a second chance we will do everything we can to make up for it. The room type is called "full kitchen king suite" and we will take good care of you should you choose us again.Again, on behalf of us here at Fairfield, we apologize for not meeting expectations.
We had very good experience at you hotel.
The front desk staff was very helpful and friendly.
The breakfast was good.
The service was great.
Our room was nice and clean.
Verified traveller
Stayed 2 nights in Dec 2023
Response from Eric Burke, Front desk clerk on 30 Dec 2023
Hello, thank you for choosing us and thank you for the kind review! our staff goes above here to make everyone feel special so its great to hear that you had a good experience. I'll pass in the word to keep it up! We look forward to seeing you again for another beautiful stay at the Fairfield!
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon."
8/10 Good
beatriz
28 Dec 2023
beatriz
Stayed 1 night in Dec 2023
Response from General Manager on 29 Dec 2023
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon."
Staff was great.
Beautiful facilities
Super clean room
Great breakfast
Would recommend as great place to stay
Paul
Stayed 1 night in Dec 2023
Response from General Manager on 27 Dec 2023
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon."
"Our amazing staff works hard to ensure all our guests have everything they need and will be proud you appreciated their commitment to service with a smile. Thank you for the lovely review! Please come stay at 88Palms & Event Center again soon."
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon
Good experience...clean rooms, great breakfast, great service.
Verified traveller
Stayed 2 nights in Nov 2023
Response from General Manager on 12 Dec 2023
We are proud to include you among our returning guests. It is great to know that our excellent service and clean, quiet rooms keep you coming back to see us. It will be a pleasure hosting you again at 88 Palms.
10/10 Excellent
Sharon
Travelled with partner
11 Dec 2023
Sharon
Stayed 3 nights in Dec 2023
Response from General Manager on 11 Dec 2023
Thanks for sharing on your stay it was a pleasure hosting you.
10/10 Excellent
Janet
7 Dec 2023
Janet
Stayed 1 night in Dec 2023
Response from General Manager on 27 Dec 2023
"Our amazing staff works hard to ensure all our guests have everything they need and will be proud you appreciated their commitment to service with a smile. Thank you for the lovely review! Please come stay at 88Palms & Event Center again soon."
8/10 Good
Wilson
4 Dec 2023
Liked: Staff & service
Disliked: Property conditions & facilities
We hope it's better next time.
The condition of the building outside could use a fresh paint job, we spoke to the front desk about our concerns with the room and hopefully they will be quick to remedy the issues. The breakfast area was well stocked but needs to be more organized.
Wilson
Stayed 2 nights in Dec 2023
Response from Eric, Front Desk Clerk on 10 Dec 2023
Hello Mr. Wilson,Thank you for choosing us and thank you for the review and input. Our building is a few years old but we do our best to keep it as best we can, we apologize if it wasn't up to standard as we are currently considering a little sprucing up. We are happy you found our breakfast good and your input will be relayed to the breakfast staff.Thank you for your input and we hope to see you again!
The only complaint I can make is that the hotel is tucket away in the back so you can miss it easily. The hotel sighn is dark at nght.
dave
Stayed 1 night in Nov 2023
Response from Eric Burke, Fairfield Front Desk Clerk on 10 Dec 2023
Hello Mr. Dave,Thank you for staying with us and thank you for your positive review! We are happy to see you had a good experience! Our hotel is tucked away and management will be informed of your input. We go above here to try to make every stay special so its good to see that your stay was good. Thank you and we hope to see you again for another wonderful stay here!
It's close to highway and very near our family we were visiting. Although the room smelled stuffy and a bit unpleasant breakfast was good enough. Overall it was okay.
Sochi
Stayed 1 night in Nov 2023
Response from Eric, Front Desk Clerk on 26 Nov 2023
Mrs. Sochi,providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the maintenance and housekeeping leadership team to ensure the necessary guidelines are in place and reviewed to prevent such smell from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
10/10 Excellent
michael
14 Nov 2023
michael
Stayed 1 night in Nov 2023
Response from Jared on 15 Nov 2023
Dear Michael,On behalf of the hotel, I'd like to thank you for taking the time to review our property. It's always encouraging to hear from those who matter most-you! We hope to welcome you again soon.Best Regards,Jared BallardFront Desk Supervisor
2/10 Terrible
luis
14 Nov 2023
luis
Stayed 5 nights in Nov 2023
Response from Eric Burke, Fairfield Front Desk Clerk on 10 Dec 2023
Hello Mr. Luis,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I hope you choose to stay with us again when your travels bring you back to the area.
Response from Eric Burke, Front Desk Clerk on 12 Nov 2023
hello Mr. Karl,Thank you for choosing us and thank you for your positive review. We are happy you enjoyed your stay with us, we try to go above for every guest so its great to see you had a good experience! We look forward to seeing you again and making your next stay just as wonderful!
10/10 Excellent
Anna, Oneida
6 Nov 2023
Anna
Stayed 1 night in Nov 2023
Response from Eric Burke, Front desk clerk on 28 Nov 2023
Mrs. Anna,Thank you for choosing us and thank you for your review! We are happy to see you had a good experience and look forward to seeing you again. We try to go above here so its good to see that your stay was a good one!
Response from Eric Burke, Front desk clerk on 29 Oct 2023
Hello Mr. Eduardo,Thank you for staying with us and thank you for this positive review! We try to go above and beyond here so we are so happy to see you enjoyed your stay. we look forward to seeing you in the future!
Clean, pleasant staff & liked the breakfast included (plenty of choices) to eat.
Marjorie M.
Stayed 3 nights in Oct 2023
Response from Eric Burke, Front desk clerk on 24 Oct 2023
Hello Miss. Marjorie,Thank you for choosing us and thank you for your positive review! Our staff goes above and beyond so its great that you had a positive experience. We are happy to have had you here and we hope to see you again, thank you!
8/10 Good
Deborah
20 Sept 2023
Deborah
Stayed 2 nights in Sep 2023
Response from Eric Burke, front desk clerk on 24 Oct 2023
Hello Miss. Deborah,Thank you for choosing us and thank you for your positive review! We are happy you had a good experience with us and we hope to have you again. Thank you again for choosing us!
the first hotel room smelled really bad. they moved me to less smelly room. it needs a remodel. i wouldn't stay there again.
Lance
Stayed 1 night in Sep 2023
Response from Eric Burke, front desk clerk on 24 Oct 2023
Hello Mr. Lance,We are sorry to hear that your stay was not a good one. We do our best to address these concerns and accommodate for them. We hope you stay here again so we can make up for your stay and make it a great one this time.
Check in/out process was easy, lots of food options close by. Comfortable bed and good for a night
Mavy
Stayed 1 night in Sep 2023
Response from Eric Burke, front desk clerk on 24 Oct 2023
Hello Mr. Mavy,Thank you for choosing us and thank you for your review! We are happy that you had a good experience. Our staff goes above to make your check in a good one so thank you for the complement, We will spread the word to keep it up for your next stay with us!
10/10 Excellent
letha, mount pleasant
Business traveller
8 Sept 2023
Liked: Amenities
Always a friendly checkin here!
letha
Stayed 1 night in Sep 2023
Response from Eric Burke, front desk clerk on 24 Oct 2023
Hello Miss. Letha,Thank you for choosing us and thank you for your positive review! We go above here to make check in a good experience so we will spread the word to keep it up.We hope to see you again soon and continue to make your experiences great ones!
Response from Eric Burke, front desk clerk on 24 Oct 2023
Hello Miss. Nancy,Thank you for choosing us and thank you for your positive review!Our staff goes above here to make every stay a good one. We will spread the word to keep up our friendly nature and service so your next stay will be just as special as this one.
4/10 Poor
Kristy
Travelled with family
31 Aug 2023
Liked: Staff & service
Disliked: Cleanliness, amenities
The first room the school didn’t work properly. And the next room we received had a bad smell.
Kristy
Stayed 3 nights in Aug 2023
Response from GM on 1 Sept 2023
Dear Kristy, I’m sorry that you found our maintenance and housekeeping services underwhelming; please forgive us. Guest satisfaction is our highest priority and I regret that we left you disappointed. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Melissa Cockerham General Manager
10/10 Excellent
Petar
28 Aug 2023
Petar
Stayed 1 night in Aug 2023
Response from Eric Burke, front desk clerk on 24 Oct 2023
Hello Mr. Petar,Thank you for choosing us and thank you for your positive review! We are happy you had a good stay with us and we hope you choose us again so we can keep up your great experiences with us.
10/10 Excellent
letha, mount pleasant
28 Aug 2023
letha
Stayed 1 night in Aug 2023
Response from Eric Burke, front desk clerk on 24 Oct 2023
Hello Miss. Letha,Thank you for choosing us and thank you for your positive review! we are happy you had a good experience and we hope to see you again to give you even more special experiences!