Ratings based on 165 Verified Reviews

2.4 out of 5
33% of guests recommend
2.6 Room cleanliness
3.0 Service & staff
2.7 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller from C

Terrible

Posted 01-Apr-2017
Spelled,Air Conditionet kept kicking on and off. Stayed 1 night left to different Hotel Would not recommend anybody to stay here
1 out of 5
by A verified traveller

AVOID

Posted 25-Mar-2017
Worst experience at a hotel- homeless people in the front lobby asking for drugs and cigarettes, random men smoking and lurking around hotel rooms.
1 out of 5
by Rebecca

GROSS DONT STAY HERE

Posted 23-Mar-2017 on Hotels
DON'T STAY HERE! This place was disgusting! First of all the place isn't even the Quality Inn it's now the Indian River Inn. We walked into the room and we hardly could open the door. There were burn holes in the comforters and chairs (we were in a non-smoking room), the under blankets didn't even match and had stains all over it along with the sheets. The furniture was beat to death practically and the hotel smelled bad. We didn't stay there we just left and bunked with a friend at a different hotel. Don't stay there this place is gross. $120 down the drain.
3 out of 5
by Warren

Posted 15-Mar-2017 on Hotels
My first room was difficult to get in to. The door was sticking and I had to use my shoulder to get the door unstuck only for it to be stuck again on the carpet. Room Number 105. I was moved to room 102. The door opened, but got stuck on the carpet in this room too, and I had to use force and push against the door just to get into my room. Once in, I have no complaints.
2 out of 5
by A verified traveller from PA

name changed to Indian River Inn during our stay

Posted 15-Mar-2017
Pros: 10 minute drive to beach
Cons: all the things listed above and hire staff that have positive customer service goals
Location: 30 minute drive from movie theaters, malls and most attractions
Room was not prepared for our check-in, no towels, bed made in sloppy manner, window extremely dirty with zero visibility. Lock on door worked only with extensive effort of moving door all about. Room door did not shut automatically, had to forcefully pull shut. "HOT" Breakfast offered was routinely frozen sausage patty and frozen egg patty-we stayed 4 days this did not change. Water marked HOT WATER was actually cold in temperature. Upon asking staff for hot water...staff blamed "something in the back." Did not offer to get hot water. We have stayed in over 100 different hotels- different chains-many different states with travel baseball and softball, this by far was the poorest example of a comfortable, clean hotel. We took our valuables with us each time we left since the door lock was questionable.
2 out of 5
by Christina

This traveller left a rating score only Posted 12-Mar-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from HOLLYWOOD,FL

Great Customer Service

Posted 03-Mar-2017
Pros: It was close to Downtown and the Beach. And, like the fact that is was on US-1 easy access and easy to find. Also, plenty of parking and lighting.
Cons: The restrooms could of been a little more updated and the stairs to go upstairs could of been of been cleaner and painted.
Location: I loved that it was close to Chilli's Restaurant, in the same area.
I was very pleased with the staff. They were very friendly and helpful! Once we arrived to the Lobby we were greeted and acknowledged by the desk person stating "I'll be right with you and Thank you for waiting!. We were checked in right away, too.
4 out of 5
by A verified traveller

Posted 27-Feb-2017 on Hotels
Very disappointed there was no menu options for the television. Had to search each channel but finally found TCM which is awesome. Lots of old movies even in black and white.
1 out of 5
by A verified traveller from Tampa

Run from this place & don't look back

Posted 25-Feb-2017
Absolutely dreadful. Wouldn't stayed here to begin with but all hotels in the area were booked. Typical sleazy $99 a night room, tv & bathroom light broken, cigarette burns on bedspread, mold on shower curtain.Next evening AC broke & found a cockroach crawling up from bed skirt. Called front desk & was told Orkin only comes 2 X's a year. Assigned to new room where everything worked, but woke in middle of the night to find cockroach crawling on microwave & couldn't go back to sleep. I will sleep in my car before I stay here.
5 out of 5
by David

Posted 16-Feb-2017 on Hotels
Great value. Clean room. Comfortable bed. So-so breakfast bar.