Ratings based on 943 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from SG

Beautiful Renaissance-style hotel; great location

Posted 04-Jan-2017
UNA Hotel Venezia is located a little away from the action, but everything is within a 15-20 minute walk radius. Turn the corner and walk 3 minutes and you'll hit busy streets full of shops and restaurants. It's also 5 mins away from a water bus station. The best thing about the place is that there's free breakfast and snacks almost throughout the day. Breakfast includes tea, coffee, pastries and fruits and closes at 11am. The dining room opens again at about 2pm with light snacks, and wine is offered from 6-8pm. Service was exemplary and the staff leaves a little surprise in the room each day! The room was great - we spent a little more to get a suite. The decor is traditional and beautiful. The heaters were warm and the room is very clean. We took the water taxi from the train station to the hotel, which cost 70 euros; we had a lot of bags. Be careful at the train station - NEVER let any of the porters help with luggage, they will charge an obscene amount! They wear neon jackets stating "Hotel taxi service" but do not be served. They are only porters and not water taxi drivers. If not, the water bus would suffice. However, note that you'll have to carry your luggage over a small bridge to reach the hotel after alighting from the water bus, though it is much cheaper at 7.50 euros per person.
Comment from Hotel Management
09-Jan-2017 by Una Hotel Venezia, Hotel Management
Dear Alex, thank you so0 much for your lovely and detailed review. We are glad you enjoyed all the services offered and found the service "exemplary". We will share your rewarding words with our staff that will be really glad to read them. Indeed, we are working hard to pamper each client's stay and your words mean that we are in the right direction. We look forward to welcoming you during another occasion. Best regards Ludovica Tomasi Una Hotel Venezia
5out of 5
Recommended
for Everyone
by A verified traveller

Wonderful Hotel

Posted 28-Dec-2016
I loved staying here. They were very kind and informative. When I asked for an upgrade from a single room, they gave me an amazing room at no cost! Loved, loved the breakfast!
Comment from Hotel Management
05-Jan-2017 by Ludovica Tomasi, Hotel Management
Dear Client, what a lovely review !. We are so glad to read your marvellous and rewarding words. We will share them with all of our staff. Your feedback means a lot to all of us. It indicates that we are working in the right direction to pamper all our guests and make their stay a memorable one. Best regards Ludovica Tomasi Una Hotel Venezia
5out of 5
Recommended
for Everyone
by A verified traveller

Petit hôtel charmant, au calme et très bien situé

Posted 28-Dec-2016
Pros: La situation, la déco, les collations offertes à l'heure du thé et à l'apéro, le personnel charmant et de bon conseil
Merveilleux séjour à Venise à l'écart de la foule des touristes. A recommander vivement !
Comment from Hotel Management
07-Jan-2017 by Ludovica Tomasi, Hotel Management
Cher Client, Nous vous remercions chaleureusement pour vos jolis compliments à propos de notre établissement. Nous sommes ravis que vous ayez été sensible à l’accueil qui vous a été réservé. Nos équipes ont à cœur de prendre soin de chacun de nos hôtes avec générosité. Nous serons enchantés de vous accueillir à nouveau dans notre petit écrin vénitienne. Très sincèrement, Ludovica Tomasi Una Hotel Venezia
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Dec-2016
Relaxed hotel gelegen in een rustige buurt niet ver van de hoofdstraat waar van alles gebeurt. Vriendelijke bediening, ruime kamer en schoon. Zeer fijne dagen hier doorgebracht.
4out of 5
Recommended
for Everyone
by A verified traveller from Greece

Old type of hotel in the old area of Venice.

Posted 19-Dec-2016
Pros: Location and style.
Cons: Fix shower that falls apart, more often cleaning tables in eth breakfast room and have a water changed in the thermoses during the day.
Location: Location is among canals, on the north east island, near European Cultural Center. Very quiet and relaxing location.
Comfy, though without little room space. Combination of modern style of rooms with modern bathroom. Equipment generally OK though some things start breaking. Very friendly and forthcoming staff. Very small breakfast room, offering snacks and beverages throughout the day, although water and coffee gets disappointingly cold towards the end of the day and tables are not cleaned too often in the day.
5out of 5
Recommended
for Everyone
by A verified traveller from Espagne

Très bon hôtel de charme

Posted 15-Dec-2016
Pros: Tout était très bien. Rien à reprocher.
Cons: Nous n'en voyons aucun
Location: Dans un quartier sympathique, proche d'une grande rue et à proximité de l'arrêt des vaporettos. Possible de se promener à pieds.
Séjour de 4 nuits dans cet établissement très bien situé pour les excursions. Chambre magnifique, très propre, rien ne manque, belle salle de bains. Personnel professionnel, discret et très agréable. Super bons petits déjeuners, très frais, bien servis en table, beaucoup de choix. Le petit plus agréable est le goûter vers 17h et l'apéritif avec toasts frais chaque jour. Bravo encore au personnel et à la direction pour la gestion de cet hôtel. A conseiller sans problème, aucune hésitation.
Comment from Hotel Management
17-Dec-2016 by Ludovica Tomasi, Hotel Management
Chere Polynesie, Quel plaisir de lire votre commentaire! Merci d'avoir pris le temps de partager votre expérience à Una Hotel Venezia. Nous sommes ravis de savoir que vous avez apprécié la qualité de notre petit déjeuner, et que vous avez trouvé la qualitè du service "tres agreable" Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement. Bien à vous, Ludovica Tomasi Una Hotel Venezia
4out of 5
Recommended
for Everyone
by A verified traveller

Hôtel très agréable

Posted 05-Dec-2016
Excellent accueil, grande chambre propre et bien décorée.
Comment from Hotel Management
08-Dec-2016 by Ludovica Tomasi, Hotel Management
Chere Cecile, Quel plaisir de lire votre commentaire! Merci d'avoir pris le temps de partager votre expérience à Una Hotel Venezia. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement. Bien à vous, Ludovica Tomasi Una Hotel Venezia
4out of 5
Recommended
for Everyone
by A verified traveller

Muy recomendable

Posted 28-Nov-2016
El hotel más que correcto. Tamaño perfecto en cuanto a número de habitaciones. Personal amable. Ubicación muy buena lastima no hay indicaciones en la calle para llegar correctamente. Desayuno sin gluten abundante y bueno. Muy recomendable
Comment from Hotel Management
06-Dec-2016 by Ludovica Tomasi , Hotel Management
Estimada Eva, es un placer comprobar que ha tenido una agradable estancia tanto por la atencion recibida como por la ubicacion "muy buena". Le agradecemos muchísimo sus comentarios y por supuesto estaremos encantados de darle la bienvenida en su regreso a Venecia. Aprovechamos para enviarle un cordial saludo Ludovica Tomasi Una Hotel Venezia
5out of 5
Recommended
for Everyone
by A verified traveller from BIZKAIA

HOTEL CENTRICO

Posted 27-Nov-2016
Pros: la ubicacion , centrico.
Cons: En general esta muy bien todo , igual el desayuno, pero esta bien , no es un hotel muy grande asi que es correcto.
Location: Muy centrico, cerca del Puente Rialto,andando no tardas mucho, cerca de una calle principal con restaurantes y tiendas.E
Hotel, muy comodo cerca del puente Rialto, la habitacion muy grande con vistas al un canal, muy bonito, desayuno correcto,personal muy amable,nos ha gustado mucho.
Comment from Hotel Management
30-Nov-2016 by Una Hotel Venezia, Hotel Management
Estimada Victoria, Primeramente gracias por su tiempo para escribir en Expedia. Muchas gracias por sus positivos comentarios a cerca de nuestra céntrica localización, cómodas habitaciones, nuestro Equipo Humano (que para nosotros es lo que pensamos más importante en un hotel), y la calidad de nuestro desayuno buffet. Nos encantaría poder volver a verles nuevamente. Gracias por elegirnos. Reciba un saludo, Ludovica Tomasi Una Hotel Venezia
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent Hotel and Staff

Posted 16-Nov-2016
I travel all over the world and I have to say this is one of the nicest hotels I have ever stopped in, great central location. Bars and restaurants within a few hundred metres. The staff were excellent, its not a large hotel, but the personal touch made it for us. Breakfast offers a choice for everybody and is open until 11am, you can get complimentary hot drinks and cakes in the afternoon after 3pm and even a selection of complimentary wines from 6-8pm. This would be our first choice if we visited again, the local boat taxi is less than 5 minutes walk.
Comment from Hotel Management
24-Nov-2016 by Ludovica Tomasi, Hotel Management
Dear Client, thank you for your rewarding review. We are glad you appreciated all the services offered. Looking forward the pleasure to welcoming during another occasion, please have our Best regards Ludovica Tomasi Una Hotel Venezia