Ratings based on 876 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Busan, Korea

친절하고 아늑한 호텔

Posted 02-Feb-2016
Pros: 도착과 함께 베네치아의 관광, 레스토랑 정보를 상세히 알려줌.
Cons: 겨울 중간이라 처음에는 욕실이 좀 추웠으나, 온수를 쓰고 나니 한결 나아졌음.
Location: 도보로 광장까지 이동하면서 골목을 구경하는 것이 흥미로움. 길을 읽기 쉬운 베네치아 이므로 주의 할 것.
친절한 컨시어지, 객실이 좁지만, 베네치아의 다른 객실과 비교할 때 가성비는 높음. 분위기는 아늑하고 리프트가 없지만, 짐은 옮겨주어서 편리함.
5 out of 5
Recommended
for Everyone
by A verified traveller from Hamburg

Posted 22-Jan-2016
Pros: Service und Hilfsbereitschaft
Wir hatten unsere Hochzeitsreise nach Venedig gemacht. Das Hotel liegt schön u man kommt überall schnell zu Fuß oder per Wasserbus hin. Wir haben uns sehr wohl gefühlt. Der Service ist super und unser Zimmer war gemütlich. Wir können das Hotel weiterempfehlen.
5 out of 5
Recommended
for Couples
by A verified traveller from Southampton

Lovely comfortable friendly hotel.

Posted 22-Dec-2015
Pros: Pillow exchange. Complimentary drinks and nibbles. Quietness of the location.
Cons: The mattress!
Location: The location was quiet, but only 5 minutes walk to the Strada Nova, were there are restaurants and many shops.
This hotel is wonderful! Very easy to find, not far from the waterbus stop. We were given an upgrade, so very pleased. The room was large and had a sofa, the bathroom likewise large.Very quiet, didn't hear other guests at all. So nice to have complimentary tea, coffee, sandwiches, wine and nibbles. The breakfast had lots of variety, the coffee was delicious! I was able to change my pillow with the exchange scheme. The only slight negitive I have was the mattress was quite hard. That is just a personal thing! The decor is typical venetian. Staff were lovely and friendly. We were on holiday with another couple who felt the same about the Una. We are thinking of returning to Venice next December and would stay in this hotel for sure. Venice in December is great, no crowds, no queuing! I would recommend this hotel, you will not be disappointed.
Comment from Hotel Management
23-Dec-2015 by Mick, Hotel Management
Dear Marleneb, we first of all thank you for your positive feedback. We are really happy to read that you enjoyed your room, all our services and the professionality and kindness of our staff. Concerning your only negative we inform you that we can provide a softer top to put on the matress. We really hope to have you here as our guest in the future. Best Regards Michele Bullo UNA Hotel Venezia
Comment from Hotel Management
23-Dec-2015 by Mick, Hotel Management
Dear Marleneb, we first of all thank you for your positive feedback. We are really happy to read that you enjoyed your room, all our services and the professionality and kindness of our staff. Concerning your only negative we inform you that we can provide a softer top to put on the matress. We really hope to have you here as our guest in the future. Best Regards Michele Bullo UNA Hotel Venezia
Comment from Hotel Management
23-Dec-2015 by Mick, Hotel Management
Dear Marleneb, we first of all thank you for your positive feedback. We are really happy to read that you enjoyed your room, all our services and the professionality and kindness of our staff. Concerning your only negative we inform you that we can provide a softer top to put on the matress. We really hope to have you here as our guest in the future. Best Regards Michele Bullo UNA Hotel Venezia
Comment from Hotel Management
23-Dec-2015 by Mick, Hotel Management
Dear Marleneb, we first of all thank you for your positive feedback. We are really happy to read that you enjoyed your room, all our services and the professionality and kindness of our staff. Concerning your only negative we inform you that we can provide a softer top to put on the matress. We really hope to have you here as our guest in the future. Best Regards Michele Bullo UNA Hotel Venezia
Comment from Hotel Management
23-Dec-2015 by Mick, Hotel Management
Dear Marleneb, we first of all thank you for your positive feedback. We are really happy to read that you enjoyed your room, all our services and the professionality and kindness of our staff. Concerning your only negative we inform you that we can provide a softer top to put on the matress. We really hope to have you here as our guest in the future. Best Regards Michele Bullo UNA Hotel Venezia
Comment from Hotel Management
23-Dec-2015 by Mick, Hotel Management
Dear Marleneb, we first of all thank you for your positive feedback. We are really happy to read that you enjoyed your room, all our services and the professionality and kindness of our staff. Concerning your only negative we inform you that we can provide a softer top to put on the matress. We really hope to have you here as our guest in the future. Best Regards Michele Bullo UNA Hotel Venezia
Comment from Hotel Management
23-Dec-2015 by Mick, Hotel Management
Dear Marleneb, we first of all thank you for your positive feedback. We are really happy to read that you enjoyed your room, all our services and the professionality and kindness of our staff. Concerning your only negative we inform you that we can provide a softer top to put on the matress. We really hope to have you here as our guest in the future. Best Regards Michele Bullo UNA Hotel Venezia
Comment from Hotel Management
23-Dec-2015 by Mick, Hotel Management
Dear Marleneb, we first of all thank you for your positive feedback. We are really happy to read that you enjoyed your room, all our services and the professionality and kindness of our staff. Concerning your only negative we inform you that we can provide a softer top to put on the matress. We really hope to have you here as our guest in the future. Best Regards Michele Bullo UNA Hotel Venezia
4 out of 5
Recommended
for Everyone
by A verified traveller from Carlisle, UK

Quiet, luxurious hotel just off the main walkway

Posted 14-Dec-2015
Pros: IT's location, peace and quiet and luxury decor
Cons: They do their best with no kitchen or restaurant but it is clearly a limiting factor
Location: You'll inevitably find yourself heading back to the tourist walking route and being swept along through Venice. What's not to love?
The UNA Hotel Venezia is approximately a block off the main 'ring road' that tourists walk in their thousands around Venice. That block makes all the difference and the small square at the front of the hotel and the canal by the side are quiet backwaters. Inside, the hotel is certainly 4 star luxury with a noticeably practiced and helpful front desk staff. There is no restaurant. To make up for this the hotel serves pastries in mid afternoon and wine and nibbles in the early evening. Just beware that these occasions can be taken over by the small walking tours that frequent the city when they stay in the hotel - don't let yourself be overtaken by a feeling of gatecrashing! Breakfast is fine but limited by the small dining room and the lack of a proper kitchen
5 out of 5
Recommended
for Everyone
by A verified traveller

Fabulous

Posted 07-Dec-2015
Really lovely hotel in great location with great staff and facilities. Great choice of food for breakfast too.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Lovely hotel close to all main attractions

Posted 06-Dec-2015
Lovely hotel close to all main attractions Staff and helpful and friendly. Complimentary snacks, drinks and wine in the dining area.
4 out of 5
Recommended
for Everyone
by A verified traveller

Séjour de 3 jours

Posted 12-Nov-2015
Très bel hôtel, très bien situé. Hotel calme. Personnel disponible. Chambres confortables avec très bonne literie. À recommander
5 out of 5
Recommended
for Couples
by A verified traveller

So Comfortable and quiet. A real Gem of a hotel!

Posted 11-Nov-2015 on Hotels
This hotel is simply a lovely place to stay. I could not say enough good things about it. Our room was very large with high ceilings. Our room looked out onto the canal in a quiet and relaxing setting. It was like a picture postcard. We were away from all the noise but yet just a 15 minute walk away from busy San Marcos and all the points of interest. We were also just a bridge and a short walk away from lots of shopping, restaurants, water taxi stop, etc., yet the area of the hotel is so restful and quiet. The hotel also has it's own dock so they arranged for us to rent a private water taxi to deliver us straight from the airport to their dock. It was great! No lugging suitcases over bridges or cobblestone walks. The hotel staff were so friendly and helpful with all our questions. A breakfast with a large selection was served every morning with both hot and cold items. Best breakfast we found during our entire stay in Italy. In the afternoon, the hotel serves snacks and in the evening, finger sandwiches and complimentary wine are served. We had a safe in our room as well as tea and coffee service. The bathroom was sparkling clean and very modern with large bath sheets. The linens were fresh and crisp. We thank UNA Hotel Venezia for not only making us feel so welcome and comfortable but giving us such a wonderful memory of our very first stop on our first trip to Italy.
5 out of 5
Recommended
for Everyone
by A verified traveller from s

Excelent

Posted 29-Oct-2015
Close to san marcos square and the gondola port also good food
4 out of 5
Recommended
for Everyone
by A verified traveller from London

A Pleasant hotel - 15mins walk from St Mark's Sq

Posted 27-Oct-2015
Pros: Good location, very helpful reception staff and clean.
Cons: The breakfast room needs to be larger.
You can't really go wrong with Hotel Una - choice number one whenever visiting Italy. This particular Hotel Una met expectations and is within 15 minutes walk from Saint Mark's square, which can be tricky to find but thankfully there are signposts giving directions - you do have to look out carefully for these those. The Hotel itself is pleasantly rustic in keeping with the Venetian atmosphere. Although the hotel is very clean with decent facilities, the breakfast hall is small in comparison to the number of people that stay at the hotel - all other Hotel Una visited to date (Catania, Bologna, Naples, Milan...) have a large breakfast hall. So breakfast time had an air of chaos but other than this problem, I fully recommend Hotel Una, Venice.