Ratings based on 1,040 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from England, UK

Great Hotel!

Posted 11-Jan-2018
Hotel looks exactly like the pictures but is smaller than expected. Although it is smaller than expected, the good condition of the room outweighs the issue regarding the size. Staff were very polite and the quality of service received was good! It is also a great location as it is only a 10-15 minute walk to st marks square and other attractions.
Comment from Hotel Management
17-Jan-2018 by Paolo Vianello - General Manager, Hotel Management
Dear Client, I am thrilled to hear that you found my staff polite and the quality of ourservice good.. We pride ourselves on our personalised service and take great pride in ensuring each guest feels valued, so they will be delighted to hear your lovely feedback. Best regards Paolo Vianello General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Jan-2018
Wonderful hotel. Great location and really helpful staff.
Comment from Hotel Management
12-Jan-2018 by Paolo Vianello - General Manager, Hotel Management
Dear Client, thank you for taking the time to share your experience in Expedia. We are glad you appreciated all the services offered. Looking forward the pleasure to welcoming you during another occasion, please have our Best regards Paolo Vianello General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Jan-2018
Great location, beautiful hotel, wonderful staff! It was close to the main areas and bridge, but out of the noise of the more touristy areas. Very quiet hotel with large, lovely rooms. They also provided breakfast, tea time, and evening wine, with great customer service. It felt like such a treat to come home to after walking around Venice! Would definitely reccomend!!!
Comment from Hotel Management
11-Jan-2018 by Paolo Vianello - General Manager, Hotel Management
Dear Client, Thank you for your charming review. I very much hope we shall have the opportunity to welcome you back to the hotel in the near future. Thank you for choosing Una Hotel Venezia Warm regards, Paolo Vianello General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Stay!

Posted 02-Jan-2018
The room was nice and the staff were exceptionally helpful. The hotel is in a quiet location but close enough to walk everywhere we wanted to go. Good breakfast. We would stay here again.
Comment from Hotel Management
11-Jan-2018 by Paolo Vianello - General Manager, Hotel Management
Dear Client, Thank you for sharing your kind words on your recent Una Hotel Venezia experience. I am delighted that you found our staff to be very guest oriented. We look forward to welcoming you again in the future. Kind regards, Paolo Vianello General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Great hotel in central location, a real find.

Posted 28-Dec-2017
Lovely hotel lovely rooms, great breakfast's and even sandwiches and then prosecco in the day. Very polite and helpful staff we would definitely recommend this hotel and would love to return to it when next in Venice.
Comment from Hotel Management
29-Dec-2017 by Paolo Vianello - General Manager, Hotel Management
Dear Catherine, Thank you for taking the time to review your stay with us. I am thrilled to read your comments in regards to the team and the afternoon tea. The team is very proud to hear such praise. Again, thank you for your kind words & come back soon. We wish you a Happy New Year 2018! Best regards Paolo Vianello Una Hotel Venezia
5 out of 5
Recommended
for Everyone
by A verified traveller from california

Anniversary vacation

Posted 11-Dec-2017
We had a great time in Venice thanks to the friendly and helpful staff of this hotel . It's clean in a very nice location close to shopping , restaurants and more. Great breakfast and afternoon appetizer and wine. We will come back .
Comment from Hotel Management
17-Dec-2017 by Paolo Vianello - General Manager, Hotel Management
Dear JG, Thank you for taking your time to review your recent stay with us at Una Hotel Venezia. Rest assured that I will be sharing your kind words and comments with the whole of the team and they will be just as thrilled to learn that you had such a great experience with us here at Una Hotel Venezia. We look forward to welcoming you back. Best regards Paolo Vianello General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa Canada

Quaint, Venice hotel

Posted 25-Nov-2017
We were greeted upon arrival by a very sweet and informative sttaff member. The room was quickly prepared for us and our luggage wss taken care of. The room was clean and decorated in 18th century Venetian style. The beds were a bit hard though as were the pillows. Breakfast was a delight with a wide variety of choices
Comment from Hotel Management
26-Nov-2017 by Paolo Vianello - General Manager, Hotel Management
Dear Louise , Thank you for your charming review. I am thrilled to read of what a lovely stay you had and enjoyed the service and facilities of the hotel. I very much hope we shall have the opportunity to welcome you back to the hotel in the near future. Thank you for choosing Una Hotel Venezia Warm regards, Paolo Vianello General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Home away from home.

Posted 24-Nov-2017
Pros: Tiny but excellent breakfast room offering varied and comprehensive breakfast selection.
Cons: We were totally happy with our stay.
Location: Nearby shops and cafes on Grand Canal were convenient. Walk to and from St Mark's Square was enjoyable.
Hotel staff were helpful with advice and made travel arrangements which were crucial to ease of transport from hotel.
Comment from Hotel Management
28-Nov-2017 by Paolo Vianello - General Manager, Hotel Management
Dear Sandra, thank you for taking the time to share your experience at UNA Hotel Venezia in Expedia. We are glad you that "were totally happy with our stay " and appreciated our team efforts to make every client stay a memorable one. Looking forward the pleasure to welcoming you during another occasion please have my pesonal Best regards Paolo Vianello General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from melbourne, australia

Nice hotel

Posted 05-Nov-2017
Beautifully designed hotel. Great location, staff and buffet breakfast. Room was very spacious
Comment from Hotel Management
10-Nov-2017 by Paolo Vianello - General Manager, Hotel Management
Dear Paola, What a nice review! Thank you very much for taking the time to write such nice comments following your stay at Una Hotel Venezia. Please be assured that your impressions have been shared with the whole team as they are a great reward to their continuous efforts to please and surprise our guests. We very much look forward to the pleasure of welcoming you back. Best Regards Paolo Vianello General Manager Una Hotel Venezia
5 out of 5
Recommended
for Everyone
by A verified traveller from Manchester UK

Clean, quiet & comfortable

Posted 29-Oct-2017
Pros: It was immaculately clean with very helpful staff. Also quiet for a good night's sleep.
Cons: Nothing.
Location: Close to a main street full of shops and life but near to the quieter back streets for relatively cheaper meals. (Venice is expensive so expect it.)
This small tucked away hotel provided a very decent breakfast, afternoon tea and nibbles and wine before going out all included in the price. The hotel and rooms had great facilities. The staff could not be more helpful. There was great attention to detail in the rooms and the choices from pillow menu was a great touch.
Comment from Hotel Management
30-Oct-2017 by Paolo Vianello - General Manager, Hotel Management
Dear Matt & Jo, Thank you very much for your terrific feedback about your recent stay at Una Hotel Venezia. I am very pleased indeed to hear that you enjoyed your experience and the service you received from all the staff. It is the staff at the hotel that truly make the difference and we are very lucky to have some very talented individuals. We very much enjoyed having you with us and hope it is not long before you have the opportunity to return. Best wishes Paolo Vianello General Manager