The gentleman on reception was lovely, however the room was tired. Fixtures were not well maintained. Only had cold water when showering in the mornings meaning they didn’t have hot water on for the whole day. Electric point in bathroom was intermittent so I couldn’t charge my phone. And.....this is the worst bit...reception didn’t open until 11am!!! So when I wanted to check out and leave my luggage so I could go sightseeing they were shut. Had to leave my keys on the floor outside the locked reception door and take my luggage across town to a storage locker. Called the out of hours number (for another hotel) and was spoken to really rudely. I paid a fortune for a tired, dates, dark, noisy room with no hotel staff when you might need them. Shocking!