View from property

Reviews of Kette Hotel

4 out of 5
Kette Hotel
Sestiere Di San Marco 2053, Venice, VE

Reviews

8.6

Excellent

Rating 10 - Excellent. 447 out of 1002 reviews" "
Rating 8 - Good. 406 out of 1002 reviews" "
Rating 6 - Okay. 99 out of 1002 reviews" "
Rating 4 - Poor. 37 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

trang

Liked: Cleanliness
Good

10/10 Excellent

Meabh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t have asked for anything more. Breakfast was great. Location brilliant. Staff excellent.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at Hotel Katte were super
Stayed 2 nights in Jan 2024

10/10 Excellent

Paola

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

LIRON

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

Zita, Astoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying in this hotel. The room was spacious and yhe location is great. The staff was friendly and answered all the questions. The breakfast was included. I just wish they had a little more variety. It was mostly carbs. I definitely recommend this hotel.

8/10 Good

Ronald

Travelled with partner
Liked: Amenities
Very convenient to Wster Bus and commercial shopping stores
Stayed 3 nights in Nov 2023

10/10 Excellent

RICHARD Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Formerly a 16th century palace, it has a beautiful reception area and sitting rooms, handsome wood counters and paneled walls, and typical Venetian marble floors. My room was very spacious (for European standards) and comfortable. The bathroom was also nice and spacious, but it had two issues: it lacked a shower security bar and a shower caddy. Breakfast was mostly continental and just OK. The staff was helpful and friendly. The location is excellent.
Stayed 8 nights in Oct 2023

2/10 Terrible

Lai Kuen Marzena

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
It was a horrible hotel, manager and staff sworn to us when we ask for information of tv, won’t phone for us to our transfer operator, because we don’t speak Italian. The worst part was one day before checking out, we were accused of breaking a piece of glass which we haven’t done, during the confrontation, the manager sworn again, we called the police . The worst experience ever
Stayed 3 nights in Oct 2023

10/10 Excellent

Kateryna

Stayed 2 nights in Oct 2023

8/10 Good

Maria Luisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was good. Breakfast needs to add more variety… better food.. bathtub floor is a little bit slippery, can’t get used to the half door for shower, ended up flooding the bathroom floor
Stayed 4 nights in Oct 2023

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service
The location of the Kette is wonderful. The rooms are a little “tired” and need to be refurbished. Towels are also a little thin. Bathroom toiletries included 2 shower caps but no body lotion!
Stayed 3 nights in Sep 2023

10/10 Excellent

Zoe Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Clean
Stayed 4 nights in Sep 2023

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Aug 2023

10/10 Excellent

William, Point Pleasant Boro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful. And the location is ideal.
Stayed 3 nights in Aug 2023

4/10 Poor

S A HAMID

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Smelly rooms, tiny showers, very old carpets, A/C does not work and very dated hotel.
Stayed 1 night in Aug 2023

4/10 Poor

S A HAMID

It's a very dated property and I was very disappointed. Definitely not even a 3- Star hotel. The carpets smell and the rooms are very basic. Also, the A/C doesn't work properly.
Stayed 1 night in Aug 2023

10/10 Excellent

Annette

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and breakfast included. Great staff!
Stayed 1 night in Aug 2023

4/10 Poor

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
Not much
Stayed 2 nights in Aug 2023

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the Kette Hotel. Staff were very well presented, professional and courteous. The presentation of the inside of the hotel was excellent. Location is very central in San Marco and is only 5 minutes walk from the the San Marco Vallereso ACTV stop. Breakfast was typically Italian with bread, cheese, meats, cereal, pastries, etc. The only improvements I would have preferred is a more powerful hairdryer in the bathroom, took twice as long to dry my hair as there wasn’t a lot of power in the wall fixed hair drier. There also weren’t that many plug sockets in the room, although we managed with using rechargeable power banks this would definitely be an improvement. I would definitely recommend the Kette Hotel and if I returned to Venice would stay again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great Hotel near piazza st Marco. Well priced and easy to find. Very traditional venician style. Breakfast was lovely. Staff courteous and professional Very satisfied
Stayed 1 night in Jul 2023

8/10 Good

Olivia

Liked: Cleanliness, staff & service
Staff were excellent. Room was a bit outdated.
Stayed 2 nights in Jul 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Lovely hotel - very clean - lush breakfast - great service - fantastic location Highly recommend
Stayed 3 nights in Jul 2023

10/10 Excellent

Angela

Stayed 1 night in Apr 2023

6/10 Okay

Carolyn

Travelled with group
Liked: Cleanliness
Beds are horrible. Felt like you were sleeping in a board. Some staff were great but many were snooty and got upset if you did not use services are go to a restaurant they recommended.
Stayed 2 nights in Jul 2023

4/10 Poor

Aleksandra

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I have very mixed feelings after the stay. The staff was very nice and willing to help. However, there is a lot that the hotel is lacking. Breakfast was very poor: croissants, yogurts, cereal, toast, kiwi and apples, cold lunch meat and cheese. The hotel should really add more choices. We were also offered free trip to Murano upon check in, but when we tried to arrange it and sign up a day before, the next day we were told they wont be able to get water taxi after we waited close to an hour, ready to go just to be told they cant do it for us. Why offer then?! Another thing is that when we left AC on in our room to come back to cool room, we came back to AC off and !!!windows open by the cleaning staff. It was unbearably hot! Not to mention cleaning staff did not clean the first day until we came back to the hotel afternoon and said they can clean then. Makes no sense to clean with us there including a small child… I unfortunately would not stay in the hotel again and don't recommend.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Difficult to find. Staff were friendly and room was small but clean.
Stayed 1 night in Jun 2023

10/10 Excellent

Truann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very nice. They kept our luggage for us, even after we checked out, so we didn't have to cart it around until we were ready to leave Venice. That was very helpful. Also, the European breakfast was great.
Stayed 2 nights in May 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept room. The cleaning person we had was very professional and a joy to be around. This goes for the entire staff very helpfull and knowledgeable about the area. They set up wonderful tours and just about everthing you can think of. Thankyou for a great time.
Stayed 6 nights in May 2023

10/10 Excellent

Elizabeth, Thousand Oaks

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super gracious and the breakfast buffet was great (especially the Cafe Americano)!
Stayed 2 nights in May 2023

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
The Kette hotel’s location and the helpful terrific staff made our Venice vacation even more special!!!
Stayed 3 nights in May 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location…. Our window opened on to the canal where gondolas, some with singers, passed through on a regular basis, such an experience…. Staff at kette were friendly kind and attentive…
Stayed 1 night in May 2023

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for sightseeing and shopping
Stayed 5 nights in May 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Convenient to St Mark's square. Easy access to public boat transportation. Lots of high end shopping around.
Stayed 3 nights in Apr 2023

10/10 Excellent

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, all the staff is amazing.
Stayed 3 nights in Apr 2023

10/10 Excellent

Jayesh.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant
Stayed 6 nights in Apr 2023

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a classic Venice feel. The staff was wonderful and the breakfast was wonderful. Excellent hotel!
Stayed 2 nights in Apr 2023

10/10 Excellent

Audra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location very close to St. Mark's Square. Wonderful staff. They made us breakfast to go since we were checking out before breakfast. Comfortable room. No laundry facilities as advertised.
Stayed 3 nights in Apr 2023

4/10 Poor

Vanessa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
1) the rooms smelled. We also found little bugs crawling on our sheets which I just read in other reviews that others found mites in their beds. 2) did not feel safe with the staff at all. Just read today that MANY people got money and things stolen from their rooms. I wish I read this before booking because I totally felt unsafe. 3) the hotel room really smelled of mold. Only good thing was the location.
Stayed 2 nights in Apr 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff and good quality room. Would have been nice to have the bar open for a nightcap or coffee.
Stayed 3 nights in Mar 2023

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Venice, San Marco
The hotel was lovely, well placed for the high end shops. A 8 minute walk to St. marks square. The room was nice enough and the facilities in the room were fantastic.
Stayed 3 nights in Dec 2022

8/10 Good

Lee Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect for Rialto Bridge and St Marks Square, located on a quiet Venetian street with great staff and a spacious room with canal views.
Stayed 3 nights in Oct 2022

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet haven
Check in was quick and straight forward and the receptionist was friendly and helpful. The hotel is in a quiet street withing 5 minutes walk of both the Grand Canal and St Marks square. The corner shop is Gucci :) The room was large with everything we needed for a comfortable stay. Everything was clean and tidy. The bed was very comfortable. The bathroom was clean and tidy with everything we needed. The staff were very helpful. On checking out I left my wallet in the room. When I realized what I had done I rang the hotel only to be told that not only did they have my wallet but that it had been put with my bags. This is excellent customer service
Stayed 3 nights in Oct 2022

6/10 Okay

valentina

Stayed 1 night in Sep 2022

8/10 Good

Pamela, Richardson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is three blocks from Plaza send Marco. We loved it. It had character but modern amenities overall.
Stayed 2 nights in Sep 2022

10/10 Excellent

Shawn

Stayed 3 nights in Sep 2022

8/10 Good

Trevor

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were very pleasant and helpful, the hotel was well positioned for visiting the beauty of Venice. Whilst the public areas were well decorated the rooms were in need of a face lift (i.e. wallpaper joints were peeling and tired) nevertheless the room and bathroom were clean.
Stayed 3 nights in Aug 2022