Ratings based on 517 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Havre en plein coeur de venise

Posted 23-Jul-2016
Nous etions logés dans la dependance.petite terrasse literie très confortable. Petit dejeuners frais varies fruits frais.a la réception le matin bcp d'explication en francais et de bon conseil.l'hôtel nous a fourni gracieusement une navette pour nous rendre sur l'île de MUrano.c'était super! Je recommande cet hotel pour l emplacement (5mn de l'arrêt giglio ligne 1) et proche san marco 5mn également.
4out of 5
by A verified traveller from Singapore

Posted 23-Jul-2016
nice hotel which closed to everywhere. will back and stay again
3out of 5
by A verified traveller

Nice and well located hotel for a short stay

Posted 18-Jul-2016
Chose it because we wanted a well, safe and clean located hotel in the middle of Venice touristic area. We chose right! and so will you if you go here.
4out of 5
by A verified traveller

Posted 18-Jul-2016
Location: POSIZIONE OTTIMA IN CENTRO.
GRAZIOSO HOTEL IN POSIZIONE CENTRALE COMODISSIMO....
4out of 5
by A verified traveller from Tennessee

Location is Excellent

Posted 14-Jul-2016
Pros: The front desk gentlemen were so helpful. The location was great.
Cons: A suggestion would be to bolt the safe down rather than just having it on a shelf.
Location: Shopping, the San Marco Square, places to eat, and the boat rides were all close.
Next time I would stay in the main hotel rather than the annex. It was fine but the other would be more convenient for us. The breakfast area and selection was great. The front desk two gentlemen were outstanding. We had delayed baggage and they were the best at trying to help us. It never was delivered and never made it to our cruise. We finally picked it up ourselves at the Venice Airport where it had been for ten days and they had said they would deliver it to the hotel, cruise terminal and ports. Alitalia never followed up and never answered phone once we left Venice. A call to the Washington Department of Transportation got my first call from them since they were told to call us.
4out of 5
by A verified traveller

Very nice hotel

Posted 10-Jul-2016
Very nice hotel. The bed seem a little uncomfortable. The staff was nice.
1out of 5
by A verified traveller from Los Angeles, CA

Yikes!

Posted 21-Jun-2016
Based on the positive reviews that others have posted, I am hoping that our experience was a special case...but I feel compelled to share our experience. The room we were put in felt like a loft or old storage room they converted into a hotel room. The ceiling was--no exaggeration--6 1/2 feel high. My husband who is quite tall had to squat while walking around the room. There was a hole in the ceiling that was plugged up with a plastic bag. Based on the information about the hotel we saw on the website, we were expecting air conditioning. The room we were in did not have air conditioning or a unit. We had to sleep with the window open, with no screen, resulting in us swatting at mosquitoes all night. Very disappointing. I do have to say that the location was great, close to a Vaporetto station and St. Marks Square. But not worth it if you end up in this room!
1out of 5
by A verified traveller from Canada

Not great!

Posted 11-Jun-2016
Staff were creepy. We were in the annex. Room had broken fixtures, peeling paint, missing groat in the tiles in the bathroom. Bed must have been 30 years old. We didn't feel safe either. We bailed out after one night to a different hotel for the rest of the stay. Absolutely awful.
5out of 5
by A verified traveller

Very nice hotel

Posted 09-Jun-2016
Great experience and very nice staff and good breakfast
4out of 5
by A verified traveller from barcelona

El hotel es centrico

Posted 31-May-2016
Cons: Las instalaciones son bastante antiguas y una capa de pintura no iria mal. También controlar las plagas
Location: Perfectas para ir andando a cualquier sitio
El hotel es muy centrico y puedes ir andando a cualquier sitio. Lo malo es encontrar la puerta de entrada puesto que el letrero está en los pies y nos costó encontrarlo. Lo único malo es que habían hormigas por toda la habitación y fuí dos veces a indicarlo pero el problema no se resolvió. Nos decían que era por estar cerca de la terraza y que el buen tiempo les atrae. El desayuno era aceptable pero poca variedad. Sin embargo la atención y el trato del personal era excelente