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Get an overview of this hotelFamily-friendly Venice hotel in Castello, walk to St. Mark's Basilica

Collecting Nectar Points

Popular property highlights

Pets allowed
Free WiFi
Restaurant
Business centre
Laundry facilities

Location

This family-friendly Venice hotel is located in the historical district, within a 10-minute walk of Church of San Zaccaria, St. Mark's Basilica and Bridge of Sighs. Doge's Palace and St. Mark's Square are also within 10 minutes.

Hotel features

A restaurant, a bar/lounge and a 24-hour business centre are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room and concierge services are on-site.

Room amenities

All 67 individually decorated rooms feature free WiFi and minibars. Thoughtful touches include bathrobes and slippers, and guests will also find room service and satellite.

Languages Spoken

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to A 24-hr business centre and a meeting room.

A computer station is located on-site and wireless Internet access is complimentary. This luxury hotel also offers tour or ticket assistance, multilingual staff and a garden. For a surcharge, the property provides a round-trip airport shuttle (available 24 hours) and an area shuttle.

Hotel Metropole has designated areas for smoking.

  • Bar/lounge 
  • Coffee/tea in common areas 
  • Lift 
  • 24-hour front desk 
  • Porter 
  • Restaurant 
  • Built in 1800 
  • Tours/ticket assistance 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Babysitting or childcare (surcharge) 
  • Computer station 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Luggage storage 
  • Breakfast available (surcharge) buffet 
  • 24-hour business centre 
  • Concierge services 
  • Designated smoking areas 
  • Airport transport 
  • Laundry facilities 
  • Total number of rooms - 67 
  • One meeting room 
  • Number of floors - 4 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Airport transport (surcharge) 
  • Garden 
  • Multilingual staff 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Japanese
  • Russian
  • Spanish

Room Amenities

  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Designer toiletries 
  • Hair dryer 
  • Bidet 
  • Shower only 
  • In-room massage available 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Desk 
  • Satellite TV service 
  • Free WiFi 
  • Number of bathrooms -  
  • In-room climate control (air conditioning) 
  • Bathrobes 
  • Slippers 
  • Room service (limited hours) 
  • Individually furnished 
  • Individually decorated 

Where to Eat

Buffet breakfasts are available for a surcharge.

Met Restaurant – This restaurant only serves lunch.Reservations are required. Open select days.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling nearby 
  • Sailing nearby 
  • Windsurfing nearby 
  • Scuba diving nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Group Booking Policy: For bookings of 5 rooms or more, this property charges a 100% nonrefundable deposit, collected at booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100 per stay.

Pets

  • Pets are allowed for an extra charge of EUR 30 per accommodation, per night.
  • 1 per room (up to 5/6 kg)
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Debit cards not accepted

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30% reduction applies from 1-31 January.
  • A tax is imposed by the city: EUR 5 per person, per night for adults; EUR 2.50 per night for guests aged 10-16 years old.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: EUR35.00 per person (approximately)
  • Airport shuttle fee: EUR235 per vehicle (one-way)
  • Pet fee: EUR30 per accommodation, per night
  • Rollaway bed fee: EUR100 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Metropole Venice
  • Hotel Metropole
  • Metropole Venice

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR2999.99 due to national regulations. For further details, please contact the property using the information in the booking confirmation. One child aged 3 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBT) guests.
  • The property is a member of Preferred Hotels & Resorts.

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