Ratings based on 655 Verified Reviews

3.9 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

Disappointing value, convenient location

Posted 18-May-2017
Pros: Convenient location if a bit hard to find (everything is in Venice).
Cons: A thorough modernization would help.
Location: Close to the Grand Canal and Vaporetto stop Route 1, San Marco, other sites of interest across the canal.
We were disappointed by the quality of accommodations and service. OK, it is in Venice but it did not compare favorably to hotels costing half as much in Rome and Florence. It's OK, convenient and clean.
4 out of 5
Recommended
for Couples
by A verified traveller from Cambridge, England

Convenient and with character

Posted 17-May-2017
Pros: Only ten minute walk from Rialto Bridge and St Mark's Square
Cons: A safe that works, old carpet, tea/coffee in the room
Location: It's in Venice! Everything is nearby!
This isn't a perfect hotel but it is very conveniently situated; breakfast was very good; the shower-room/toilet immaculate and the staff helpful and friendly. Perhaps our stained carpet could have been replaced and there could be some tea/coffee facilities in the room, but otherwise we had a very good stay for four nights.
4 out of 5
Recommended
for Everyone
by A verified traveller from Oxford

Quintessentially Venetian - fabulous stay!

Posted 08-May-2017
I loved my stay here. The staff were all warm and friendly and very helpful. My room was just gorgeous - eclectic and steeped in Venetian colours - I also had my own little rooftop terrace which was just perfect for a cool beer after a day of walking with the sound of the bells in the distance. Everything was clean and functional and breakfast was just fine. Just around the corner from the theatre, I loved the fact that I would hear random opera being sung in the street, or violins being played in other rooms. The little outside area was great for a coffee or limoncello at the end of the night and the little restaurant next door was fab too.
5 out of 5
by martin

Another excellent stay

Posted 21-Feb-2017 on Hotels
Stayed here a number of times and recommend it to friends too - has some good value single rooms. Great location, excellent price. Slight room for improvement is the buffet breakfast - lots of pastries, meat, cheese, cereal etc but a bit more range of food; hot dishes, fruit would be welcome. See you in September
3 out of 5
Recommended
for Everyone
by A verified traveller from London

Nice hotel for price convenient location

Posted 25-Nov-2016
Hotel was good for price personally I thought the shower could do with complete overhaul it leaked and was mouldy in places. Room was small but we only slept in it so wasn't concerned tea/coffee making facilities would improve the stay experience 100% also a cooked breakfast included in price would also be better than a cold croissant which is personally not to my liking. Overall good experience would recommend as a good hotel to stay in as good outweighs minor niggles and nothing is perfect
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Nov-2016 on Hotels
5 out of 5
by A verified traveller

Lili from Chicago

Posted 29-Oct-2016 on Hotels
Suggest you print out the directions to the hotel directly from their website. Very easy to follow and could be complicated if you rely only on a map. From San Marco station about 9 minutes and from San Angelo 5 minutes. Excellent service from everybody working the front counter and concierges. Very helpful and patient, I may add. The location is perfect and you can walk everywhere or take the vaporetto at San Angelo station. Quiet area and will definitely stay there again. Thank you all for your hospitality !!!!
5 out of 5
Recommended
for Everyone
by A verified traveller from US

Great hotel in a great part of Venice

Posted 28-Oct-2016
Pros: Very helpful and friendly desk staff. Thanks for the accurate and simple direction to the hotel.
Cons: Nothing!
Location: San Marco, Rialto and Academia are in 15 minutes walking.
Location was great. Near to everything such as shops and restaurants. Very nice, clean and confortable room. Friendly staff and room service was amazing.
5 out of 5
Recommended
for Everyone
by A verified traveller from England

Character building in perfect location

Posted 24-Oct-2016
Pros: This is an old Venetian building of great character. All the staff are wonderful, helpful and professional in every way. Breakfast bar is basic but very good. Rooms are clean and comfortable. The location is ideal for main sites and shopping areas.
Cons: I couldn't find anything to complain about. Some fresh fruit at breakfast would be very welcome!
Location: Centrally placed near St Mark's Square and within easy walking distance of the Rialto Bridge. Plenty of restaurants nearby and close to water us stops
5 out of 5
by A verified traveller

Clean comfy hotel

Posted 20-Oct-2016 on Hotels
Excelle hotel with great stay